Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 10893313
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Sony - 55" Class BRAVIA 5 Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV so far with a few comments to reduce the rating a bit. Setting up all the features was a little more complicated than I thought it would be, maybe it's just me. The thing that stumped me for a bit was the setup to run both internal and external speakers at the same time. Once I got the settings right it works just fine. Another comment is that there is some glare on the screen from external light, I had to turn the tv a little bit to reduce the glare. Overall, I'm happy with this purchase and the TV after I got it set up the way I wanted it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaymurf,
We're happy you love your 55" BRAVIA 5 Mini LED TV, but apologize for the complicated initial setup, especially getting the internal and external speakers to play simultaneously. We also acknowledge your note on the screen glare from external light, which you successfully managed by adjusting the TV's position. We're glad you got it set up the way you wanted!
Thanks for choosing Sony.
Best regards, Eliab
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the price. Very good quality and the screen is comparable to the more expensive options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello XavierD,
Thank you for choosing Sony!
We're excited to hear that your K55XR50 TV offers excellent quality and a screen experience comparable to higher-priced models. Your positive remarks encourage us to continue delivering great value and performance. Thank you for sharing your satisfaction with us!
Best regards,
-Fred
Stunning Picture for the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a 2016 Bravia and have appreciated the upgrade. Picture quality is amazing when the TV is at eye level, and is at it's best when using the native Google smart tv apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonS,
Thanks for sharing your feedback on your new BRAVIA 5 TV! It's fantastic to hear that the upgrade from your 2016 model was so noticeable and that you're enjoying the picture quality.
You've hit on a key point: getting the TV at eye level is crucial for the best viewing experience, as it ensures you're seeing the full contrast and color range just as it was intended.
It's also great that you're using the native Google TV apps. These are optimized to work seamlessly with the TV's processing power, ensuring you get the most out of features like upscaling and picture enhancements.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
Excellent picture quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm able to view & stream all my shows without any difficulty. The tv told me that I didn't have my best picture quality & how to correct that. I'm impressed!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teddy! We are thrilled to hear that you’re able to stream your shows so smoothly on your BRAVIA 5, and that the TV even helped guide you to the best picture settings.
With its 4K HDR processing and vivid color display, the BRAVIA 5 is designed to make everything look sharp and lifelike, whether you’re watching movies, sports or series.
Thanks for choosing Sony!
Best regards,
Estefany
Bravia 5 mini led
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for a well lit room this tv is awesome and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TakahiB,
Thank you for your wonderful feedback! We are thrilled to hear that the K-55XR50 is a great fit for your well-lit room.
This model features excellent brightness and clarity, making it perfect for rooms with lots of natural light, all while offering great value.
Thanks for choosing Sony!
Best regards,
Estefany
Title?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early in the purchase of the Bravia 5, but has been awesome, love it so far. Realky live the clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive early feedback, ConnieM!
We are absolutely thrilled to hear that you love your BRAVIA 5 television so far! It’s fantastic to know you are really enjoying the clarity—that crystal-clear picture quality is exactly what we strive to deliver.
Enjoy your new viewing experience and thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
So,So TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not very bright and the image is not clear when viewing from off center. The setup for streaming is not intuitive when the av receiver doesn’t have an eARC/ARC HDMI port.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, DavidK.
We are sorry to hear that the performance of your K-55XR50 television, particularly regarding brightness and the off-center viewing clarity, has not met your expectations. We understand how frustrating it is when a picture loses its quality when not viewed head-on. Your comments on this are valuable and we will be sure to pass them to our product teams for review regarding viewing angle optimization.
We also sincerely apologize for the difficulty you encountered with the streaming setup due to the limitations of your A/V receiver lacking an eARC/ARC HDMI port. This is not the seamless experience we aim to provide.
We suggest a few potential steps that may help immediately with your current setup:
Increase Brightness: Try adjusting the Peak Luminance or selecting a brighter Picture Mode (like 'Vivid' or 'Standard') in the TV settings. Disabling the Light Sensor or Ambient Optimization features can also sometimes allow the screen to use its maximum brightness.
Audio Workaround: If your receiver doesn't support ARC/eARC, you can typically use the TV's Digital Optical Audio Out port to send audio from the TV's built-in apps back to your receiver.
If you would like direct assistance with optimizing the settings for brightness or ensuring you get the best sound from your receiver, please feel free to contact our support team.
We appreciate you taking the time to provide this detailed feedback.
Best regards, Gus, Sony Social Media Team
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and colors. Incredibly sharp and clear. Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PatrickM!
We are absolutely thrilled to hear that you love your new television and that the picture quality is delivering outstanding colors, and is incredibly sharp and clear. That visual performance is exactly what we strive for with our screens, and your feedback is a wonderful validation of that effort.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Picture quality is outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new tv. It was easy to install has great picture quality. I would definitely suggest this to a friend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donny,
That's wonderful feedback! It brings us great joy to hear that you absolutely love your new Sony BRAVIA 5 television!
We appreciate you highlighting how easy it was to install and that you're enjoying the great picture quality. We designed the BRAVIA 5 to deliver a seamless setup experience and stunning visuals, so knowing you'd definitely suggest this to a friend is the highest compliment.
Thank you for choosing Sony! Enjoy your new TV!
Regards,
Dominick
Televisions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice I am very pleased with product…..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanB,
Thank you for choosing Sony!
We're honored to hear that you are very pleased with your K55XR50 TV. It’s rewarding to know that your choice has brought you satisfaction, and we appreciate you sharing your positive experience with us.
Best regards,
-Fred
Salesman
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine but the salesman was pushy about reapplying for my credit card; which I haven't used in years. I informed him several times I was paying cash. I realize salesmen have to inform customers of all available opportunities but when I said I was not interested I didn't like that he kept on..He's only doing his job but i was annoyed
I would recommend this to a friendGreat TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV when my old one died unexpectedly. The TV has been great and setup has been easy. The picture is fantastic - sharp and crystal clear. Really enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith,
We're so glad to hear you're enjoying your new BRAVIA 5 TV and that the setup was easy. It's fantastic that you're impressed with the sharp, crystal-clear picture quality. Thanks for choosing Sony.
Best regards,
Eliab
Sony 55" Class Bravia % Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Sharp clear picture & a perfect fit our TV area. Excellent sound. Very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Senior65,
That's fantastic feedback! We are thrilled to hear that the 55" BRAVIA 5 Mini LED 4K TV is a beautiful addition to your home and provides a sharp, clear picture with excellent sound. We're delighted that you are very pleased with your choice!
Thanks for choosing Sony.
Best regards,
Eliab
Another great Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Sony Bravia TV gave us a great picture and great viewing for 14 years! When it finally came time to replace it, we bought another Bravia. This 55 inch TV has a very sharp, beautiful picture and we are very pleased with it. Setup went smoothly and our old Sony soundbar works fine with this TV. BestBuy delivered it free and we are enjoying it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your incredible story, PhotoGal!
We are absolutely thrilled to hear that your previous Sony BRAVIA TV provided you with 14 years of great viewing! Your loyalty means the world to us, and we are honored that you chose another BRAVIA when it was time for an upgrade.
It's wonderful to know that you are very pleased with your new K-55XR50, and are enjoying the very sharp, beautiful picture. We're also glad the setup went smoothly and that your old Sony soundbar works perfectly with the new set.
Thank you for being such a valued, long-time Sony customer!
Best regards, Gus, Sony Social Media Team
Its one of the best from sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best in class tv.. i have been using it and i have my 5 month old daughter .. she look into it joyfully
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, RavishankarV!
We are so pleased to hear that you consider your K55XR50 to be a "best in class" television. It is especially heartwarming to know that your daughter enjoys watching it so much. We design our TVs to provide a beautiful and joyful viewing experience for the whole family, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing this lovely experience.
Best regards, Gus, Sony Social Media Team
Possibly defected tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect just the way it should've been but the day i unboxed it and set it up it was the perfect fit in my little spot and i used it for a good set of hours gaming and watching tv when the screen just freeze and slowly but suddenly turns black the video still plays but just no screen i do believe i paid for a defected tv i was happy about getting but now i need it fixed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevonH,
We sincerely appreciate your review and are glad to hear that the BRAVIA 5 was a "perfect fit" for your space and provided an excellent experience during your initial hours of gaming and watching TV.
However, we truly apologize that you immediately experienced a screen freezing and blacking out issue. We understand how frustrating it is when a brand-new product doesn't perform as expected, and we want to help you resolve this as quickly as possible.
here are the two most effective troubleshooting steps for resolving temporary software glitches:
1. Perform a Power Cycle:
- Please unplug the TV completely from the power outlet.
- Leave it unplugged for a full 2 minutes. This allows the internal system to fully reset.
- Plug the TV back in and power it on.
2. Check for Software Updates:
- Ensure your TV is running the most stable software version.
- Go to Settings > System > About > System software update > Software update.
- If an update is available, please install it.
If the issue of the screen freezing and turning black (while the audio continues to play) persists after performing the power cycle and checking for the latest software, this will require a detailed, hands-on investigation.
We highly encourage you to contact our dedicated technical support team through the link below.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We are committed to making sure you have the perfect viewing experience you expected from the start. Thank you for choosing Sony!
Regards,
Dominick
Great Choice for family room or den.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, make sure to switch to gaming mode if you connect a console to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ihatereviews,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your excellent K55XR50 TV and appreciate your helpful tip about switching to gaming mode with a console. It’s great to know the features are enhancing your experience.
Best regards,
-Fred
Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving exceptional customer service we have also received awesome TV viewing from our new television .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DebbieD!
We're so happy to hear that your new television have exceeded your expectations! It's fantastic to know that you're getting awesome TV viewing from your new set. The XR Triluminos Pro technology in our XR series models, for example, is designed to reproduce a wider and more accurate range of colors, giving you a truly lifelike and vibrant picture.
Thank you for your wonderful feedback and for choosing Sony to bring your entertainment to life.
DiegoV
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant colors and great picture quality. Definitely worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraK,
We're excited to hear that your Sony BRAVIA TV is delivering vibrant colors and great picture quality, and that you feel it's definitely worth the price. Thank you so much for your fantastic 5-star rating—it's wonderful knowing the stunning visuals are making a difference in your viewing experience.
Thank you for choosing Sony—wishing you a bright day!
DiegoV.
55" Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am pleased with the purchase. The picture sharpness and clarity are not as clear as in the showroom. But that could be due to the age of my satellite receiver, it's 25 yrs old. Also, my Sony sound bar is also 25 yrs old. Yes, I would recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigO,
We're glad to hear you are overall pleased with your purchase of the 55" BRAVIA 5 Mini LED TV and that you would recommend it! You've likely identified the issue with the picture clarity: a 25-year-old satellite receiver will not be able to send a modern high-resolution signal. To see the TV's true sharpness and clarity, we strongly recommend upgrading your source equipment to a modern 4K satellite or streaming box, as the TV can only display the quality of the signal it receives.
Thanks for choosing Sony.
Best regards,
Eliab
