Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 10893313
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Picture quality is outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new tv. It was easy to install has great picture quality. I would definitely suggest this to a friend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donny,
That's wonderful feedback! It brings us great joy to hear that you absolutely love your new Sony BRAVIA 5 television!
We appreciate you highlighting how easy it was to install and that you're enjoying the great picture quality. We designed the BRAVIA 5 to deliver a seamless setup experience and stunning visuals, so knowing you'd definitely suggest this to a friend is the highest compliment.
Thank you for choosing Sony! Enjoy your new TV!
Regards,
Dominick
Bravia 5 wins!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible colors, amazing dark and light control. Stunning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinH,
Thank you for your feedback! We are thrilled to hear you are enjoying the stunning picture on your new BRAVIA 5. We designed the XR Backlight Master Drive and XR Triluminos Pro specifically to provide that incredible color and precise light control you’re seeing.
Thanks for choosing Sony.
Best regards, Eliab
Stunning Picture for the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a 2016 Bravia and have appreciated the upgrade. Picture quality is amazing when the TV is at eye level, and is at it's best when using the native Google smart tv apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonS,
Thanks for sharing your feedback on your new BRAVIA 5 TV! It's fantastic to hear that the upgrade from your 2016 model was so noticeable and that you're enjoying the picture quality.
You've hit on a key point: getting the TV at eye level is crucial for the best viewing experience, as it ensures you're seeing the full contrast and color range just as it was intended.
It's also great that you're using the native Google TV apps. These are optimized to work seamlessly with the TV's processing power, ensuring you get the most out of features like upscaling and picture enhancements.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great picture quality. Wish the remote was a little bit easier to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Elaine,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the excellent picture quality of your K55XR50 TV. We apologize for any challenges you’ve experienced with the remote control.
To help make things easier, we invite you to explore this comprehensive guide that reviews every button in detail: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001690180.html.
Your feedback is truly appreciated, as it helps us enhance the overall experience for all our customers. Thank you for taking the time to share your thoughts!
Best regards,
-Fred
Consistently high quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, this Sony product is performing at a high level and was relatively easy to set-up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BarryH,
Thank you for choosing Sony!
We're excited to hear that your K55XR50 TV is delivering high performance and that the setup process was smooth. It’s rewarding to know the product is enhancing your experience as intended. Thank you for sharing your positive feedback—it encourages us to continue offering quality and ease to our customers!
Best regards,
-Fred
I love Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like colors but sound is not good quality for the tv size. We are planning to buy Bravia bar sound It was easy to setup and light weight to carry it (for a 60 years man like me)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarK,
We are delighted that you love the colors and found the 55" BRAVIA 5 easy to set up! We understand your feedback regarding the sound quality; while we aim for clear audio, the slim design of modern large-screen TVs often benefits from external support. We are happy to hear you are planning to purchase a BRAVIA soundbar! In the meantime, you can try improving dialogue clarity by going to Settings > Display & Sound > Sound > Sound Customisation and adjusting the Dialogue Enhancer or Voice Zoom feature to better suit your preferences.
Thanks for choosing Sony.
Best regards,
Eliab
Excellent TV for the sale price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV! Right on the money, vivid colors, short picture, many amenities
I would recommend this to a friendBrand response from SonyListens
Posted .Hi C3j1s1,
We are elated to hear that you are having an Excellent TV experience with the Sony BRAVIA 5! We are glad you find the value to be right on the money, and that you appreciate the vivid colors and sharp picture. The many amenities are designed to enhance your viewing pleasure, and we thank you for your wonderful review!
We appreciate you choosing Sony!
Regards,
Dominick
Sony 55" Class Bravia % Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Sharp clear picture & a perfect fit our TV area. Excellent sound. Very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Senior65,
That's fantastic feedback! We are thrilled to hear that the 55" BRAVIA 5 Mini LED 4K TV is a beautiful addition to your home and provides a sharp, clear picture with excellent sound. We're delighted that you are very pleased with your choice!
Thanks for choosing Sony.
Best regards,
Eliab
Happy Customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TV. Colors are so vivid and bright. The clarity is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BillB,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your new K55XR50 TV and are enjoying its vivid colors and amazing clarity. It’s wonderful to know it’s bringing such vibrant and clear visuals to your viewing experience. Thank you for sharing your delight with us!
Best regards,
-Fred
Best tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. The color and picture are great love the quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkP,
We're delighted to hear you love your BRAVIA 5 Mini LED 4K UHD Smart Google TV! It's fantastic that you are enjoying the great color, picture clarity, and overall quality of the television.
Thanks for choosing Sony.
Best regards, Eliab
Sony awesomeness
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the Tv so far, so good, bright and colorful
I would recommend this to a friendBrand response from SonyListens
Posted .HI GenaB,
That is fantastic to hear! We are delighted that you are enjoying the bright and colorful picture quality of your 55" Class BRAVIA 5 Mini LED 4K TV.
Thanks for choosing Sony.
Best regards, Eliab
Sony - 55" Class BRAVIA 5 Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV so far with a few comments to reduce the rating a bit. Setting up all the features was a little more complicated than I thought it would be, maybe it's just me. The thing that stumped me for a bit was the setup to run both internal and external speakers at the same time. Once I got the settings right it works just fine. Another comment is that there is some glare on the screen from external light, I had to turn the tv a little bit to reduce the glare. Overall, I'm happy with this purchase and the TV after I got it set up the way I wanted it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaymurf,
We're happy you love your 55" BRAVIA 5 Mini LED TV, but apologize for the complicated initial setup, especially getting the internal and external speakers to play simultaneously. We also acknowledge your note on the screen glare from external light, which you successfully managed by adjusting the TV's position. We're glad you got it set up the way you wanted!
Thanks for choosing Sony.
Best regards, Eliab
Title?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early in the purchase of the Bravia 5, but has been awesome, love it so far. Realky live the clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive early feedback, ConnieM!
We are absolutely thrilled to hear that you love your BRAVIA 5 television so far! It’s fantastic to know you are really enjoying the clarity—that crystal-clear picture quality is exactly what we strive to deliver.
Enjoy your new viewing experience and thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
Exceeds Expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upscaling. Motion Processing. Brightness. User interface. It’s all great. Definitely worth spending a bit more for this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eaclark,
That's excellent feedback! We're thrilled you're enjoying the comprehensive performance of the 55" BRAVIA 5 Mini LED 4K TV, especially highlighting the great upscaling, motion processing, and brightness. We appreciate you recognizing that the premium experience is well worth the investment!
Thanks for choosing Sony.
Best regards,
Eliab
Another great Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Sony Bravia TV gave us a great picture and great viewing for 14 years! When it finally came time to replace it, we bought another Bravia. This 55 inch TV has a very sharp, beautiful picture and we are very pleased with it. Setup went smoothly and our old Sony soundbar works fine with this TV. BestBuy delivered it free and we are enjoying it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your incredible story, PhotoGal!
We are absolutely thrilled to hear that your previous Sony BRAVIA TV provided you with 14 years of great viewing! Your loyalty means the world to us, and we are honored that you chose another BRAVIA when it was time for an upgrade.
It's wonderful to know that you are very pleased with your new K-55XR50, and are enjoying the very sharp, beautiful picture. We're also glad the setup went smoothly and that your old Sony soundbar works perfectly with the new set.
Thank you for being such a valued, long-time Sony customer!
Best regards, Gus, Sony Social Media Team
Bravia 5 mini led
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for a well lit room this tv is awesome and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TakahiB,
Thank you for your wonderful feedback! We are thrilled to hear that the K-55XR50 is a great fit for your well-lit room.
This model features excellent brightness and clarity, making it perfect for rooms with lots of natural light, all while offering great value.
Thanks for choosing Sony!
Best regards,
Estefany
So,So TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not very bright and the image is not clear when viewing from off center. The setup for streaming is not intuitive when the av receiver doesn’t have an eARC/ARC HDMI port.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, DavidK.
We are sorry to hear that the performance of your K-55XR50 television, particularly regarding brightness and the off-center viewing clarity, has not met your expectations. We understand how frustrating it is when a picture loses its quality when not viewed head-on. Your comments on this are valuable and we will be sure to pass them to our product teams for review regarding viewing angle optimization.
We also sincerely apologize for the difficulty you encountered with the streaming setup due to the limitations of your A/V receiver lacking an eARC/ARC HDMI port. This is not the seamless experience we aim to provide.
We suggest a few potential steps that may help immediately with your current setup:
Increase Brightness: Try adjusting the Peak Luminance or selecting a brighter Picture Mode (like 'Vivid' or 'Standard') in the TV settings. Disabling the Light Sensor or Ambient Optimization features can also sometimes allow the screen to use its maximum brightness.
Audio Workaround: If your receiver doesn't support ARC/eARC, you can typically use the TV's Digital Optical Audio Out port to send audio from the TV's built-in apps back to your receiver.
If you would like direct assistance with optimizing the settings for brightness or ensuring you get the best sound from your receiver, please feel free to contact our support team.
We appreciate you taking the time to provide this detailed feedback.
Best regards, Gus, Sony Social Media Team
Fantastic picture and incredible smart tv features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we've ever but. The price was unbeatable. Fantastic picture! smart tv capabilities are unbeatable. We'll be buying another Sony from Best buy. Definitely will not buy another brand ever again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleD,
That is wonderful to hear! We are honored to be your go-to brand for home entertainment, and we’re thrilled that the BRAVIA 5’s Mini LED picture quality and smart features have made such a lasting impression.
Thanks for choosing Sony.
Best regards,
Eliab
Great TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV when my old one died unexpectedly. The TV has been great and setup has been easy. The picture is fantastic - sharp and crystal clear. Really enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith,
We're so glad to hear you're enjoying your new BRAVIA 5 TV and that the setup was easy. It's fantastic that you're impressed with the sharp, crystal-clear picture quality. Thanks for choosing Sony.
Best regards,
Eliab
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and colors. Incredibly sharp and clear. Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PatrickM!
We are absolutely thrilled to hear that you love your new television and that the picture quality is delivering outstanding colors, and is incredibly sharp and clear. That visual performance is exactly what we strive for with our screens, and your feedback is a wonderful validation of that effort.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
