Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 10893313
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Its one of the best from sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best in class tv.. i have been using it and i have my 5 month old daughter .. she look into it joyfully
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, RavishankarV!
We are so pleased to hear that you consider your K55XR50 to be a "best in class" television. It is especially heartwarming to know that your daughter enjoys watching it so much. We design our TVs to provide a beautiful and joyful viewing experience for the whole family, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing this lovely experience.
Best regards, Gus, Sony Social Media Team
Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving exceptional customer service we have also received awesome TV viewing from our new television .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DebbieD!
We're so happy to hear that your new television have exceeded your expectations! It's fantastic to know that you're getting awesome TV viewing from your new set. The XR Triluminos Pro technology in our XR series models, for example, is designed to reproduce a wider and more accurate range of colors, giving you a truly lifelike and vibrant picture.
Thank you for your wonderful feedback and for choosing Sony to bring your entertainment to life.
DiegoV
Perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great decision to buy this TV. Pictures, color and sound are terrific.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestBuyCustomer,
Thank you for choosing Sony!
It makes us really happy to hear that your decision to purchase the K55XR50 TV has been such a success. We’re glad you’re enjoying its terrific picture quality, vibrant colors, and impressive sound. Thank you for sharing your positive experience!
Best regards,
-Fred
Great Choice for family room or den.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, make sure to switch to gaming mode if you connect a console to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ihatereviews,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your excellent K55XR50 TV and appreciate your helpful tip about switching to gaming mode with a console. It’s great to know the features are enhancing your experience.
Best regards,
-Fred
New tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibrant colors and great picture quality. Definitely worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LauraK,
We're excited to hear that your Sony BRAVIA TV is delivering vibrant colors and great picture quality, and that you feel it's definitely worth the price. Thank you so much for your fantastic 5-star rating—it's wonderful knowing the stunning visuals are making a difference in your viewing experience.
Thank you for choosing Sony—wishing you a bright day!
DiegoV.
Possibly defected tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect just the way it should've been but the day i unboxed it and set it up it was the perfect fit in my little spot and i used it for a good set of hours gaming and watching tv when the screen just freeze and slowly but suddenly turns black the video still plays but just no screen i do believe i paid for a defected tv i was happy about getting but now i need it fixed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrevonH,
We sincerely appreciate your review and are glad to hear that the BRAVIA 5 was a "perfect fit" for your space and provided an excellent experience during your initial hours of gaming and watching TV.
However, we truly apologize that you immediately experienced a screen freezing and blacking out issue. We understand how frustrating it is when a brand-new product doesn't perform as expected, and we want to help you resolve this as quickly as possible.
here are the two most effective troubleshooting steps for resolving temporary software glitches:
1. Perform a Power Cycle:
- Please unplug the TV completely from the power outlet.
- Leave it unplugged for a full 2 minutes. This allows the internal system to fully reset.
- Plug the TV back in and power it on.
2. Check for Software Updates:
- Ensure your TV is running the most stable software version.
- Go to Settings > System > About > System software update > Software update.
- If an update is available, please install it.
If the issue of the screen freezing and turning black (while the audio continues to play) persists after performing the power cycle and checking for the latest software, this will require a detailed, hands-on investigation.
We highly encourage you to contact our dedicated technical support team through the link below.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
We are committed to making sure you have the perfect viewing experience you expected from the start. Thank you for choosing Sony!
Regards,
Dominick
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. The picture is amazing. This is my second Sony Bravia TV. Great brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BonnieS,
We're absolutely thrilled to hear that you love your new BRAVIA TV and that the picture is amazing! It's fantastic to know that your second Sony TV is living up to the great experience you had with your first. We're proud to have you as a returning customer.
We’re particularly glad you're enjoying the incredible picture quality, which is thanks to our XR Clear Image technology. This feature intelligently enhances clarity and reduces noise, ensuring every scene is breathtakingly sharp and true to life.
Thanks for choosing Sony, have a brilliant day!
DiegoV
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Setup fairly simple. The family is enjoying using it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Blessed!
We are so pleased to hear that your family is enjoying the new K55XR50 television. It is wonderful to know that you are happy with the excellent picture quality and the simple setup process. We designed this TV to provide a premium and user-friendly experience, so it brings us great satisfaction to hear that it is a great fit for your family.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great! great picture quality and sound! Easy to install as well!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, JosephL!
We are so pleased to hear that you are happy with your new K55XR50 television. It’s wonderful to know that you are enjoying the great picture quality and sound, and that you found the installation to be easy. We designed this TV to provide a premium and user-friendly experience, and it brings us great satisfaction to know that we have succeeded.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Getting great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very good, service and the salesman . Great services as soon as you open the door.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, JohnSullivan!
We're so pleased to hear that you are very satisfied with your K-55XR50 television and that you found it to be a very good product.
It is especially rewarding to hear your comments about the great service and the salesman at the store. We rely heavily on our retail partners to deliver a premium customer experience, and your kind words are a wonderful validation of their commitment to service.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Dwight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and sound. Intuitive navigation. Works for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DwightD,
We're really happy to hear that your Sony BRAVIA TV is working so well for you, and thank you for sharing a fantastic 5-star review! It's wonderful you highlighted the impressive color and sound, as well as the intuitive navigation—features we strive to make seamless so you can enjoy every viewing experience with ease.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
Great tv for the value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture! Integrated well with my Sony HTS-5000.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Deeves!
We are so pleased to hear that you are enjoying the excellent picture of your K55XR50 television. It's truly rewarding to know that it integrated so well with your HTS-5000 audio device, providing you with a seamless entertainment experience. We designed our products to work together effortlessly, and it brings us great satisfaction to know we've succeeded.
Thank you again for being a Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Nice TV, with some downsides
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color quality is really good, but the hdr is very dim, would not recommend for a well lit room.
I would recommend this to a friendgood tv but ended up returning
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a fine tv for the price but I ended up going with a different one that was brighter and more suited for what I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dustin,
Thank you for considering Sony products.
We’re pleased to learn that you found the K55XR50 to be a fine TV for the price, although you ultimately chose a different model that better suited your brightness requirement. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.
Best regards,
-Fred
Good picture and average sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this television for my bar area and I like the bright mini led screen. Sound is average so I will be booking it up to a soundbar. Overall for mid range price on sale I would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, thank you so much for taking the time to share your thoughts about the BRAVIA 5! We are thrilled to hear that you appreciate the bright mini LED screen, as it truly enhances the viewing experience.
We understand that sound quality is important and pairing your television with a soundbar is a fantastic idea for elevating your audio experience. Our BRAVIA 5 is equipped with cutting-edge picture processing technology, delivering stunning colors and crystal-clear details that enhance any environment.
Thank you for choosing Sony!
Best regards,
Estefany
Bravia Smart Google TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on the wall; no problem. Great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV,
Fantastic! We're happy to hear that your wall installation went smoothly and that you are already enjoying the great picture quality of your 55" BRAVIA 5 Mini LED TV. Thanks for choosing Sony.
Best regards, Eliab
55" Sony TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I am pleased with the purchase. The picture sharpness and clarity are not as clear as in the showroom. But that could be due to the age of my satellite receiver, it's 25 yrs old. Also, my Sony sound bar is also 25 yrs old. Yes, I would recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigO,
We're glad to hear you are overall pleased with your purchase of the 55" BRAVIA 5 Mini LED TV and that you would recommend it! You've likely identified the issue with the picture clarity: a 25-year-old satellite receiver will not be able to send a modern high-resolution signal. To see the TV's true sharpness and clarity, we strongly recommend upgrading your source equipment to a modern 4K satellite or streaming box, as the TV can only display the quality of the signal it receives.
Thanks for choosing Sony.
Best regards,
Eliab
Fancy dancey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fancy dancey tv for sure definitely high tech more than im used to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanK,
We are so glad you’re enjoying the "high-tech" feel of your new BRAVIA 5! While it has a lot of advanced features, we designed the Google TV interface to be as simple as possible—you can even use the Google Assistant button on your remote to find movies or change settings just by using your voice. It’s the perfect way to enjoy that stunning Mini LED picture without needing to be a tech expert.
Thanks for choosing Sony.
Best regards,
Eliab
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV that we have ever had. The picture is beautiful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CelinaL, thanks for this fantastic review! We could not be more pleased to learn that you're enjoying the outstanding picture quality of the BRAVIA 5 –and that you consider it the best TV you’ve ever owned! Thank for choosing Sony! Sincerely, Jenn.
Over all good service but Management sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, the young gentleman that helped me with the purchase was of great assistance throughout the entire process. THE MAIN REASON FOR the loss of one star is management!!!!! On the app the tv was $80.00 cheaper but they were to chicken to match
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, PeterH.
We are truly delighted to hear that you find your K-55XR50 television great and that the young gentleman who assisted with your purchase was of great assistance! We rely on our retail partners to provide excellent customer service.
We are very sorry to hear about the issue you experienced with the price match and management.
Thank you again for choosing Sony for your television!
Best regards, Gus, Sony Social Media Team
