Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 10893313
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
No picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has volume but no picture. The screen is black.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KingD,
We are very sorry to hear that your new BRAVIA 5 TV has no picture. This is not the experience we want for our customers, and we'd like to help you resolve it.
First, please try a simple power cycle: unplug the TV from the wall outlet for about 30 seconds, then plug it back in. If the screen is still black, please check all of your video cables (like an HDMI cable) to ensure they are securely connected to both the TV and your source device. It's also a good idea to try a different HDMI port on the TV.
If these steps don't fix the issue, please contact our support team directly so we can provide more in-depth troubleshooting or arrange for service. You can do it through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
Sony Bravia with outstanding sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are outstanding. Hard to find a tv that produces good sound from its own speakers but Sony shows they are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, SmoothG!
We are thrilled that the BRAVIA 5 is delivering that outstanding sound you expect from Sony. By using Acoustic Multi-Audio and Sound Positioning Tweeters, we make sure the audio feels like it's coming directly from the action on the screen, not just from the bottom of the TV. It's great to hear that the combination of our XR Processor and X-Balanced Speakers is hitting all the right notes for you!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv clarity is very good. the mini led picture is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VyrilM,
We’re thrilled to hear that the BRAVIA 5 Mini LED is delivering the clarity and picture quality you were looking for! It’s great to know that the precision of our Mini LED backlighting and the XR Processor are making a noticeable difference in your viewing experience.
Thanks for choosing Sony.
Best regards,
Eliab
sony bravia 4 k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great . My son loves the color and the platform
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tom14369!
Thank you for your 5-star review! We are delighted to hear that your new BRAVIA 5 is a hit in your home. It’s wonderful to know that your son is enjoying the vibrant color performance and that our platform is making his viewing experience seamless and fun.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
Best TV in its Cladd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bravia 5 is a great upgrade to my previous Sony. The picture quality is outstanding, the integration with streaming tv improved a lot, especially in the remote. A few new remote buttons for Apple TV and Max
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Panda,
Thank you for choosing Sony!
We couldn't be happier to hear that the K55XR50 has been a fantastic upgrade for you. It’s wonderful to know you appreciate the outstanding picture quality and the enhanced streaming integration, especially the remote’s new buttons for Apple TV and Max. Your feedback truly encourages us to keep enhancing the experience for our customers.
Best regards,
-Fred
TV nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice, a little pricey. So the TV is nice, nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenL,
We’re glad to hear you think the BRAVIA 5 is "nice, nice!" We understand that the price is an investment; we aim to justify that cost by packing this model with our latest Mini LED and XR Processor technology to ensure it stays "nice" for years to come.
Thanks for choosing Sony.
Best regards,
Eliab
Do not understand reasoning for this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid viewing experience but not overwhelming. Comparable to the Sony we bought 8 - 10 years ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your honest feedback, LindaB!
We’re glad to hear you’re enjoying a solid viewing experience with your new BRAVIA 5. It’s actually a huge compliment to our older sets that they’ve set such a high bar for you over the last decade!
While the "feel" might seem familiar, we’ve packed a lot of new magic into this model—like our XR Processor which works much harder than older chips to refine color and contrast in real-time. We hope that as you watch more 4K content, you’ll start to notice those subtle details that make this new generation special.
We appreciate you staying with the Sony family for another decade of movie nights!
Best regards,
Gus, Sony Social Media Team