Customer Ratings & Reviews
- Model:
- K55XR50
- SKU:
- 6623850
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the amazing picture quality and the reliable responsiveness of the 55" Class BRAVIA TV. The setup process is also considered easy and helpful. However, some customers have noted that the TV's brightness could be improved.
This summary was generated by AI based on customer reviews.
Fantastic picture and incredible smart tv features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we've ever but. The price was unbeatable. Fantastic picture! smart tv capabilities are unbeatable. We'll be buying another Sony from Best buy. Definitely will not buy another brand ever again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleD,
That is wonderful to hear! We are honored to be your go-to brand for home entertainment, and we’re thrilled that the BRAVIA 5’s Mini LED picture quality and smart features have made such a lasting impression.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Picture quality
Sony 55" Class Bravia % Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. Sharp clear picture & a perfect fit our TV area. Excellent sound. Very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Senior65,
That's fantastic feedback! We are thrilled to hear that the 55" BRAVIA 5 Mini LED 4K TV is a beautiful addition to your home and provides a sharp, clear picture with excellent sound. We're delighted that you are very pleased with your choice!
Thanks for choosing Sony.
Best regards,
Eliab
Bravia Mini LED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased the Sony 55" Bravia 5 mini LED 4k UHD for day trading and it works excellent. Great chart and candle stick images and fast refresh rate. 5 - Stars. Also great for TV and Movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bone,
We are really happy to hear that the BRAVIA 5 is proving to be such an excellent tool for your day trading setup as well as your home entertainment. With the precision of our XR Backlight Master Drive™ controlling the Mini LED zones, it is fantastic to know you are getting the sharp clarity needed for detailed charts and candlesticks. Furthermore, the 120Hz native refresh rate ensures that data movements and fast-paced movie scenes alike remain incredibly smooth and responsive.
Thank you for making Sony part of your viewing experience!
Regards,
Dominick
Overall satisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously purchased next size down price wise. Not happy with that picture so I asked if I could return it. I had 30 days so I returned it and got the next size up pricewise. I had no problem. I love the new TV. However, when I went to the store to pick up the new one, it took me 30 minutes to find someone to help me there was no one there. I’m elderly and I kept going back to the desk telling them there’s no one there. Finally, somebody did appear other than that. The transaction went well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your detailed feedback regarding your experience, AllisonM.
We are truly delighted to hear that after the exchange, you love your new K-55XR50 television! We are so pleased that you were able to take advantage of the 30-day return policy to get the model that delivers the picture quality you were looking for, and we appreciate that the overall transaction went well.
However, we are very sorry to hear about the significant delay and frustration you experienced while trying to get assistance to pick up your new TV. Having to wait 30 minutes, especially after repeatedly asking for help, is unacceptable, and we apologize that the retail partner did not provide the seamless, attentive service you deserve, particularly as an elderly customer.
Your satisfaction with the entire experience is important to us, and we appreciate you bringing this store service issue to our attention. We will pass this valuable feedback along to ensure our retail partners maintain the high level of customer care we expect.
Thank you again for choosing Sony, and we hope you enjoy the stunning picture quality of your new TV!
Best regards, Gus, Sony Social Media Team
Sony - 55" Class BRAVIA 5 Mini LED 4K UHD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV so far with a few comments to reduce the rating a bit. Setting up all the features was a little more complicated than I thought it would be, maybe it's just me. The thing that stumped me for a bit was the setup to run both internal and external speakers at the same time. Once I got the settings right it works just fine. Another comment is that there is some glare on the screen from external light, I had to turn the tv a little bit to reduce the glare. Overall, I'm happy with this purchase and the TV after I got it set up the way I wanted it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaymurf,
We're happy you love your 55" BRAVIA 5 Mini LED TV, but apologize for the complicated initial setup, especially getting the internal and external speakers to play simultaneously. We also acknowledge your note on the screen glare from external light, which you successfully managed by adjusting the TV's position. We're glad you got it set up the way you wanted!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Title?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early in the purchase of the Bravia 5, but has been awesome, love it so far. Realky live the clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive early feedback, ConnieM!
We are absolutely thrilled to hear that you love your BRAVIA 5 television so far! It’s fantastic to know you are really enjoying the clarity—that crystal-clear picture quality is exactly what we strive to deliver.
Enjoy your new viewing experience and thanks for choosing Sony!
Best regards, Gus, Sony Social Media Team
Another great Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old Sony Bravia TV gave us a great picture and great viewing for 14 years! When it finally came time to replace it, we bought another Bravia. This 55 inch TV has a very sharp, beautiful picture and we are very pleased with it. Setup went smoothly and our old Sony soundbar works fine with this TV. BestBuy delivered it free and we are enjoying it!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your incredible story, PhotoGal!
We are absolutely thrilled to hear that your previous Sony BRAVIA TV provided you with 14 years of great viewing! Your loyalty means the world to us, and we are honored that you chose another BRAVIA when it was time for an upgrade.
It's wonderful to know that you are very pleased with your new K-55XR50, and are enjoying the very sharp, beautiful picture. We're also glad the setup went smoothly and that your old Sony soundbar works perfectly with the new set.
Thank you for being such a valued, long-time Sony customer!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Bravia 5 mini led
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv for a well lit room this tv is awesome and affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TakahiB,
Thank you for your wonderful feedback! We are thrilled to hear that the K-55XR50 is a great fit for your well-lit room.
This model features excellent brightness and clarity, making it perfect for rooms with lots of natural light, all while offering great value.
Thanks for choosing Sony!
Best regards,
Estefany
Exceeds Expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upscaling. Motion Processing. Brightness. User interface. It’s all great. Definitely worth spending a bit more for this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eaclark,
That's excellent feedback! We're thrilled you're enjoying the comprehensive performance of the 55" BRAVIA 5 Mini LED 4K TV, especially highlighting the great upscaling, motion processing, and brightness. We appreciate you recognizing that the premium experience is well worth the investment!
Thanks for choosing Sony.
Best regards,
Eliab
Great DEAL!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Sony Bravia TV, the quality, clarity and picture is a winner in our home, I previously had a Sony Bravia that lasted over 10 years, Whether watching football or movies, we all agree that this purchase and price is worth it. Purchased on sale to. Thanks Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestySonytheRock,
It's fantastic to hear that your new 55" BRAVIA 5 Mini LED TV is a winner and that the quality, clarity, and picture are exceeding your expectations! We are thrilled to welcome you back to the Sony family after your previous model lasted over ten years—that kind of longevity is what we aim for. Enjoy all the action, whether it's football or movies!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Great picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture and colors. Incredibly sharp and clear. Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PatrickM!
We are absolutely thrilled to hear that you love your new television and that the picture quality is delivering outstanding colors, and is incredibly sharp and clear. That visual performance is exactly what we strive for with our screens, and your feedback is a wonderful validation of that effort.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Televisions
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice I am very pleased with product…..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanB,
Thank you for choosing Sony!
We're honored to hear that you are very pleased with your K55XR50 TV. It’s rewarding to know that your choice has brought you satisfaction, and we appreciate you sharing your positive experience with us.
Best regards,
-Fred
- Pros mentioned:Picture quality
Great TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV when my old one died unexpectedly. The TV has been great and setup has been easy. The picture is fantastic - sharp and crystal clear. Really enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith,
We're so glad to hear you're enjoying your new BRAVIA 5 TV and that the setup was easy. It's fantastic that you're impressed with the sharp, crystal-clear picture quality. Thanks for choosing Sony.
Best regards,
Eliab
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a home full of Sony Bravia TV’s (7) and they’re great. So while visiting my son in Florida, I realized his guest bedroom needed a TV, so I bought him one too … to go along with his main room 75” Sony Bravia and his master suite 65” Sony Bravia. He loves it and so do his guests.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceM,
Here is your answer for that wonderful 5-star review, using the first phrase from the list:
It is great to hear that you have a home full of Sony BRAVIA TVs and that you're sharing the excellent picture quality with your son and his guests! We truly appreciate your exceptional loyalty to the Sony brand.
Thank you for choosing Sony again and again. We hope your son and his guests continue to enjoy the new BRAVIA 5!
Regards,
Dominick
Mini LED for Sports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a 4K TV but had to choose between OLED and Mini LED. Chose Sony Mini LED. Watching Sports is where this 4K mini LED is perfect for watching sports. Great definition and color saturation. The colors look real where with OLED the colors are "punched up" and are not natural.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeW!
Thank you for sending in your thoughts about your recent purchase and the choice you made!
We are very glad to hear that you selected the K-55XR50 Mini LED and that you find it to be perfect for watching sports, with great definition and color saturation.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality
Its one of the best from sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best in class tv.. i have been using it and i have my 5 month old daughter .. she look into it joyfully
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, RavishankarV!
We are so pleased to hear that you consider your K55XR50 to be a "best in class" television. It is especially heartwarming to know that your daughter enjoys watching it so much. We design our TVs to provide a beautiful and joyful viewing experience for the whole family, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing this lovely experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving exceptional customer service we have also received awesome TV viewing from our new television .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DebbieD!
We're so happy to hear that your new television have exceeded your expectations! It's fantastic to know that you're getting awesome TV viewing from your new set. The XR Triluminos Pro technology in our XR series models, for example, is designed to reproduce a wider and more accurate range of colors, giving you a truly lifelike and vibrant picture.
Thank you for your wonderful feedback and for choosing Sony to bring your entertainment to life.
DiegoV
- Pros mentioned:Picture quality
Great Choice for family room or den.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, make sure to switch to gaming mode if you connect a console to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ihatereviews,
Thank you for choosing Sony!
We’re excited to hear that you’re enjoying your excellent K55XR50 TV and appreciate your helpful tip about switching to gaming mode with a console. It’s great to know the features are enhancing your experience.
Best regards,
-Fred
Sony Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are great! I will buy Sony the next time I need another TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PattiT,
We’re thrilled to hear that you’re enjoying the great picture and sound quality of your BRAVIA 5! We appreciate your loyalty and look forward to being your choice for your next TV as well. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
Perfect TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great decision to buy this TV. Pictures, color and sound are terrific.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BestBuyCustomer,
Thank you for choosing Sony!
It makes us really happy to hear that your decision to purchase the K55XR50 TV has been such a success. We’re glad you’re enjoying its terrific picture quality, vibrant colors, and impressive sound. Thank you for sharing your positive experience!
Best regards,
-Fred
