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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4.7 out of 5 stars with 107 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the amazing picture quality and the reliable responsiveness of the 55" Class BRAVIA TV. The setup process is also considered easy and helpful. However, some customers have noted that the TV's brightness could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 107 reviews
  • Rated 5 out of 5 stars

    Excellent choice and great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for the money. Very sharp and great color. The mini led has good black for great contrast. Lots of features and customization.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gismo,

      We are delighted to hear that you find the Sony BRAVIA 5 to be an excellent TV for the money. It's fantastic to know you appreciate the sharp picture, great color, and impressive mini LED contrast. Thank you for sharing your positive experience and for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Nice Upgrade from older TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color... updated from a 8 year old sony and color and speed of processor was very noticable. Glad to have purchased and would recommend tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dobe,

      That is fantastic to hear! We are so glad you are enjoying the significant upgrade in color richness and processor speed with your new 55" BRAVIA 5 Mini LED 4K TV. Moving from an 8-year-old model really highlights the advances in our Mini LED backlighting and the power of the latest XR Processor for a noticeable improvement in your viewing experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice TV, with some downsides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color quality is really good, but the hdr is very dim, would not recommend for a well lit room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another fine SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not inexpensive, but high quality: excellent picture, large amount of connectivity, good sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kirvls,

      We're glad to hear that you are enjoying the excellent picture quality and connectivity of your new BRAVIA 5! We aim to provide a premium experience with our Mini LED technology, and it's great to know it’s meeting your expectations. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    55" Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am pleased with the purchase. The picture sharpness and clarity are not as clear as in the showroom. But that could be due to the age of my satellite receiver, it's 25 yrs old. Also, my Sony sound bar is also 25 yrs old. Yes, I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraigO,

      We're glad to hear you are overall pleased with your purchase of the 55" BRAVIA 5 Mini LED TV and that you would recommend it! You've likely identified the issue with the picture clarity: a 25-year-old satellite receiver will not be able to send a modern high-resolution signal. To see the TV's true sharpness and clarity, we strongly recommend upgrading your source equipment to a modern 4K satellite or streaming box, as the TV can only display the quality of the signal it receives.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bravia Smart Google TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on the wall; no problem. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseV,

      Fantastic! We're happy to hear that your wall installation went smoothly and that you are already enjoying the great picture quality of your 55" BRAVIA 5 Mini LED TV. Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    good tv but ended up returning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a fine tv for the price but I ended up going with a different one that was brighter and more suited for what I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dustin,

      Thank you for considering Sony products.

      We’re pleased to learn that you found the K55XR50 to be a fine TV for the price, although you ultimately chose a different model that better suited your brightness requirement. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All worked as expected. Easy to set up. I would recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH!
      Thank you for the positive feedback and for recommending the K-55XR50 TV.
      We are immensely pleased to hear that everything worked as expected and that the setup was easy for you!

      This TV is packed with features like the XR Processor for lifelike picture quality and Mini LED backlighting with XR Backlight Master Drive for incredible contrast and brightness.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ordering process online and pick up process were easy and accurate. The TV itself has been great so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardK,

      Thank you for choosing Sony!

      We're elated to hear that both the online ordering and pick-up processes were seamless and accurate, and that your K55XR50 TV is performing well. We appreciate your feedback and are committed to providing a smooth experience alongside high-quality products. Thank you for your trust and support.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    SONY Bravia 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv.... easy to get used to and to setup our last sony last 29 years hopefully this one will do the same

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janet!
      Thanks for taking the time to share your review of the K-55XR50.
      We are delighted to hear that you found the setup process to be so straightforward and that you're already enjoying the television's user experience.
      Hearing about the 29-year lifespan of your previous Sony TV is absolutely incredible!

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    first smart tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Multiple HDMI inputs. Easy set up and controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TenorLover,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the excellent picture quality and the convenience of multiple HDMI inputs on your K55XR50 TV. It's wonderful to know that the setup and controls are straightforward, making your experience seamless and enjoyable. Your feedback truly encourages us to keep delivering products that blend quality and ease of use. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Good picture and average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this television for my bar area and I like the bright mini led screen. Sound is average so I will be booking it up to a soundbar. Overall for mid range price on sale I would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, thank you so much for taking the time to share your thoughts about the BRAVIA 5! We are thrilled to hear that you appreciate the bright mini LED screen, as it truly enhances the viewing experience.
      We understand that sound quality is important and pairing your television with a soundbar is a fantastic idea for elevating your audio experience. Our BRAVIA 5 is equipped with cutting-edge picture processing technology, delivering stunning colors and crystal-clear details that enhance any environment.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture was sound is great! No complaints. Good quality for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Extender!

      We are delighted to hear that you are enjoying the great picture and great sound on your K-55XR50 television!

      It’s wonderful to know that you have no complaints and feel that the product offers good quality for the price. Providing excellent performance and value is always our goal.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love my Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this purchase! The picture is stunning and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marv,

      We couldn't be happier to hear that you are absolutely loving your new purchase! It is fantastic to know that the stunning and clear picture quality is providing you with an experience you enjoy so much.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 55” Sony TV very happy with purchase very nice prot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonaS,
      Thanks for sharing your feedback with us!
      It brings us great joy to hear that you are so happy with your new K-55XR50. We are glad to know it’s a great fit for your home!

      This model features our powerful 4K HDR Processor X1, which makes everything you watch look sharp and colorful. It also comes with Google TV built-in, so you can find all your favorite movies and shows in one easy place.

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV looks nice on my entertainment center. works great and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaronR,

      We are really happy to hear that your Sony BRAVIA 5 looks beautiful on your entertainment center! We strive to combine great performance with sleek design, so it's wonderful to know you are enjoying both the aesthetics and the great functionality and ease of use.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Over all good service but Management sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great, the young gentleman that helped me with the purchase was of great assistance throughout the entire process. THE MAIN REASON FOR the loss of one star is management!!!!! On the app the tv was $80.00 cheaper but they were to chicken to match

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, PeterH.

      We are truly delighted to hear that you find your K-55XR50 television great and that the young gentleman who assisted with your purchase was of great assistance! We rely on our retail partners to provide excellent customer service.

      We are very sorry to hear about the issue you experienced with the price match and management.

      Thank you again for choosing Sony for your television!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoints. We’ve owed Sony flat screens for 20 years. All still being used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LongBeachMcD,
      Thank you so much for your loyal support and kind words! We are thrilled to hear that Sony flat screens have been a part of your home for 20 years and are still going strong.

      We truly appreciate having you as part of the Sony family!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Bravia 5 wins!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible colors, amazing dark and light control. Stunning

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinH,

      Thank you for your feedback! We are thrilled to hear you are enjoying the stunning picture on your new BRAVIA 5. We designed the XR Backlight Master Drive and XR Triluminos Pro specifically to provide that incredible color and precise light control you’re seeing.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an older Sony and this definitely was the right choice! Good picture and brightness

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChasitymP,

      We could not be more pleased to hear that you continue to choose the Sony brand for your display needs, and that the new BRAVIA 5 was the perfect successor to your previous model! Thank you for noting the excellent visual quality and luminosity. We hope you enjoy the display for years to come!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

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