Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 502 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are overwhelmingly positive about the 55" Class BRAVIA 8 OLED 4K UHD Smart Google TV (2024), particularly praising its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and excellent contrast. However, some users have expressed concerns regarding the television's software and its occasional need for updates. The overall consensus points towards a high-quality television with a few minor software-related drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 502 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Television

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has quality sound and color depth. It was quite cumbersome to install on a table with two people. Setup was a nightmare. It does not work with cable company programming very well. It is not recommended for older consumers, due to moving from menu to menu. It is product more for the younger generation for video games and streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonaldR,

      Thank you for choosing Sony!

      Thank you for your feedback on the K55XR80! We're glad to hear you appreciate the sound quality and color depth. We value your feedback regarding the challenges of setup and the interface, which may not be suitable for everyone. Rest assured, we will take your comments into account for future enhancements.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony, no Bolognie!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture screen. Brilliant colors. Easy to install. It has 4 HDMI connections for my cable box, Blu-ray player, and sound speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BPResident,

      Thank you for your wonderful 5-star review! We're delighted you're enjoying your new Sony TV. We're absolutely thrilled you're so pleased with your Sony BRAVIA 8.

      It sounds like you're experiencing all the key benefits we designed into the XR80 series: an incredibly clear picture, brilliant and accurate colors, and a straightforward setup process. We also know how important connectivity is, so we're glad the four HDMI inputs are perfectly accommodating all your devices.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SuperbTV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture clarity. Had a Samsung, this is head and shoulders above. Worth extra cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerardP,

      We're so glad to hear that. Thank you for sharing your 5-star rating and letting us know how much you appreciate the outstanding picture clarity of your Sony BRAVIA TV. It's wonderful to know that it stands out compared to your previous experience, and that you feel the extra cost was worthwhile—the clarity and vibrant colors are designed to truly elevate your viewing experience.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Don’t 55”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV. Colors are bright and sound great. Don’t even need to put the sound bar on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Retiree, Thank you for your fantastic review! We're thrilled to hear that you love your BRAVIA 8 TV. It's great to know that the bright colors and excellent sound quality have enhanced your viewing experience so much that you don't even need to use a sound bar. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic OLED

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I replaced a 10 year old Samsung 4K that was definitely behind the times and let me tell you… wow. This is my first OLED and it works so well in the basement room where I mounted it. Highly recommend this TV if it’s in the right space. I also got a Bravia 9 which is much better suited for a brighter room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeL, Thanks for sharing your experience! It’s great to hear that your Sony BRAVIA 8 is a perfect fit for your basement setup. OLED truly shines in the right environment, and we’re glad you’re enjoying the upgrade. Also, great choice with the BRAVIA 9 for a brighter space! We appreciate your recommendation and hope you continue to love both TVs! Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp picture.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is really sharp on this model. I wanted a 65 inch but was a few inches short for it to fit so I had to settle for the 55. It’s a nice set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanH, it brings us great satisfaction to hear you're pleased with your new BRAVIA 8!
      This model truly shines with its deep blacks and vibrant colors, making every scene incredibly lifelike. We understand the decision on size can be tricky, but we're happy the 55-inch is working out well for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it already

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great TV, I’ve had it for a month and don’t regret upgrading from a Samsung. If you’re wondering if it’s worth the price as a casual tv reviewer, it absolutely is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TayF, congratulations on your upgrade! The Sony - BRAVIA 8 delivers stunning picture quality with its OLED panel's pure blacks and vibrant colors, ensuring everything you watch comes to life with incredible realism and texture. It also features our XR processor for a truly immersive cinematic experience and great motion handling, which really makes a difference in fast-paced content. Knowing that you feel it's truly worth the price is the best compliment we could receive. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony picture is still King Kong!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent set! First experience with an OLED, and I love it. I respect Samsung, and LG is great. Even the upstarts like Hisense and TCL have impressive models at their price points. However, for me Sony processing remains second to none.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi madmax, Thank you for your fantastic review! We're thrilled to hear that your first experience with an OLED TV has been so positive. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much smarter TV than I’ve had in the past so it’s taking longer to figure out how to do some things. Picture is excellent as is audio, but it took a bit to get the bass adjusted to where I think it sounds best. Too bad they don’t come with instruction books like they used to. Otherwise I’d of given it 5 stars! Very happy overall!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarrieM, thank you for your review of the K55XR80 TV. We're delighted to hear that the excellent picture and audio quality have impressed you, and we're glad that you are very happy overall with your purchase.

      Regarding the challenges you faced with adjusting the bass settings and navigating the TV's features, you might find it beneficial to access the online instruction manuals and support guides available for your model. These guides provide detailed information on settings and troubleshooting tips, which can help you maximize your experience with your TV. Manuals are posted on https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/k-55xr80, which you can access anytime.

      If you require further assistance, please contact us at socialsupport@am.sony.com, providing your name, username, model number, a description of the issue, and your telephone number.

      We appreciate your feedback and are working continuously to improve our products and support resources to enhance your user experience. Thanks again for your valuable input and for choosing us!
      Gus Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy to operate. Look elegant with our new console.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hi SandraS, Thank you for the positive review! We're thrilled to hear that you are enjoying the beautiful picture quality and finding the TV easy to operate. It's great to know that it looks elegant with your new console. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    My Smart TV Experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 2025 Samsung 65 inch smart TV after purchasing and returning a 55 inch Sony. The Sony oicture was too dark and we couldn't adjust the light to he bright enough. The Samsung picture is great, but has too many AI features for my wide, but otherwise we are used to Samsumg products. The process for exchanging was simple and made easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia from Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55" Class Sony Bravia 8 OLED TV is absolutely beautiful, and the service couldn't have been better. I bought the TV just before Christmas, and Best Buy had it installed the very next day! The installers were helpful and friendly, did the installation quickly, cleaned up, and took the old TV away with them. Great product, great service!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryL,

      Awesome! We're glad to hear that you like the your new Sony TV and had a great experience with our customer service representative. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear picture. Easy to operate. Colors are gorgeous.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suellen,

      Thank you for the purchase! We're glad to hear that you like the clear picture quality and colors of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55” Sony Bravia 8 TV and it was a great value. It was delivered to my house on time as promised. The controls took a little time to get use to but I managed. I had to call Best Buy for assistance but they couldn’t figure out the problem but scheduled a technician at no cost to me. The technician figured out the problem really quick. It was a piece of wood blocking the signal from the controller. A little slide over of the cable box and problem solved. Best Buy was super to work with and they took excellent care of this customer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulB! It's truly wonderful to know you had a positive experience with your new Bravia 8 TV!

      The Bravia 8's vibrant display and immersive sound are designed to bring your entertainment to life, and we're confident you'll continue to appreciate its impressive features.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 55 inch for a bedroom. Excellent sound, no soundbar needed. Perfect picture. This is my first oled tv. I wish the remote was backlit. Other tv’s in house are Samsung, which are good too. But Sony raises the bar on so many little things. Definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pixiel6,

      Thank you for the purchase! We're glad to hear that you like the picture quality of the Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I have grown accustomed to the UI with Google TV, but it took a couple weeks. I love that it comes with PlayStation Remote Play built in. I can play my PS5 in any room of my house. Picture quality is great. Deep blacks, vibrant colors, and minimal glare. I’m not sure I understand the motion enhancement settings yet. But motion seems fine to me. I will be getting the Bravia Soundbar 8 to utilize Acoustic Center Sync. Can’t wait. It’s my favorite tv on the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Christopher! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are satisfied with your purchase and you like the excellent 4K HDR. smart Google TV features, and overall performance of your BRAVIA 8. Glad to know that you are having an enjoyable watching and gaming experience with this OLED TV. We can't wait for you to enjoy the combination of superior video quality and great sound that will improve your home theater experience further. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Regards, Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An OLED Wonder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, Picture quality is excellent, great sound, excellent for movies and sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WadeP,

      Thank you for choosing Sony!

      We're truly heartened to learn that you’re enjoying your K55XR80 TV and that its excellent picture quality and great sound are enhancing your movies and sports viewing. It’s wonderful to know it’s delivering such an enjoyable experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Ready for the Super Bowl!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture! Easy to work & sounds great! Love Love

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dclc,

      Thank you for the purchase! We're happy to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Sony Set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is wonderful!! The picture is clear, sharp and vivid. The setup was quick and easy. We’d recommend this set to anyone looking for a high quality product at a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Warren,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your Sony BRAVIA TV picture quality! With a fantastic 4K resolution screen and over 8 million self-lit pixels that are precisely controlled to produce pure black with high brightness, for you to enjoy your favorite content on the highest quality!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and easy to use. Our first new tv in many years and we couldn’t be happier with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JennyU,

      You made the right choice! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US