Customer Ratings & Reviews
- Model:
- XR55A75L
- SKU:
- 6559234
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent picture quality and vibrant colors of the 55" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, good quality, reasonable price, and simple setup. The only notable drawback mentioned by customers is the remote control.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, love oled. This tv us everything i could ask for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Acunaa354, Awesome! We're glad you're happy with your purchase and you are enjoying the incredible 4K HDR of this OLED TV. Good to know it matches your needs and expectations. Thank you so much for purchasing the 55" A75L and for choosing Sony! -Jess
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great . Was nice to deal with knowledgeable staff. He was very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredP, We are glad to hear that you are happy with your purchase! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Very good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the TV and customer service were very nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatheusF, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Sony oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great for gaming and watching Netflix has a Netflix feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zack, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
SONY A75L OLED 55 INCH TV BLUE TINT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SONY tv has a slight blue tint in every setting. I dont know if this is normal. If anyone has the same problem, please comment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mitch67, Thank you for your review. We are sorry to hear that you are experiencing issues with your Sony XR55A75L TV. We'd love to troubleshoot the issue and make this a better experience for you.
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Really love the new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is really good. Best buy delivery and service was aamzing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PavanB, We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Great television
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television! our 2nd Sony Bravia you will not be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LewisP, Awesome! We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Sony does it again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes amazing TVs and this is no exception! Excellent OLED!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WVURX, Thank you for the 5-star rating! We are glad to hear that you are enjoying your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Great OLED nothing comes close.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a Sony OLED need I say more? You won't be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronB, We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Sony Bravia XR OLED Smart TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the new TV. Meets all my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nighthawk, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
where are channel select buttons?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good tv; poor remote--there are no numbers to select on remote, just up and down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi node,
Thank you for the review and we're glad to hear that you like the TV. We greatly appreciate your feedback and we understand your concern. For your information, if you press the "Menu" button on the remote, it will make a number pad appear on your screen when needed. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All goodmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisjT, We are glad to hear that you are enjoying your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Not as expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this tv after a few days. My wife found it to not be Apple friendly as she thought it was and it was more Google oriented. She could not get it to play Apple Music, etc. Also, we both objected to the preloaded Fox "news" channels it offered. I mean, seriously?? No NSNBC ?? We returned it and purchased a same size Samsung tv and it's working out much better. The Best Buy experience was fine however with helpful people throughout.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MitchE, We are sorry to hear that the A75L TV did not meet all of your expectations and had to return the TV. The A75L supports Apple TV, Apple Homekit and Apple Airplay. We hope that you consider Sony again in your future purchases.
Regards,
Carl
Best tv for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good tv but the only thing that lets is down is the brightness. I wish you could brighten up the tv more
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseF, Awesome! We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not knock my socks off as I expected for latest tech and costs. Obscenely heavy also.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fredric, Awesome! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
Good buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, had no bad experience and had it for 6 months now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blake, We're very happy to hear that! Good to know that you're enjoying your new Sony A75L.Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Dark and dull picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it at all. The picture quality was dark and dull. In vivid mode, everything looks colorful and bright. However, when you play video games, it switches to game mode which is dark, dull, and lifeless. If you switch it to vivid mode when playing games, there is a significant lag that makes playing games unbearable. Had to return it and buy a Samsung OLED instead. I had one in the living room that didn’t have this issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoshueM, We are sorry to hear that the A75L TV did not meet all of your expectations. We appreciate your feedback as this will help improve our product. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Open box - Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV i purchased was supposed to be in "excellent" like new condition. It didn't have a box so the employees took forever to wrap it and didn't even do it well. When I unwrapped it at home the tv was absolutely filthy and covered in scratches. So disappointing. Returning it today.
No, I would not recommend this to a friendDon't Do It
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV for my parents less than 5 months ago and it just stopped working, the red light flashes but nothing happens. Very disappointed that Best Buy is ok with selling defective merchandise and has no intention of making it right with their customers.. I buy everything electronic related from Best Buy,.... I always have. Never again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AJdanker,
We are very sorry to hear about the issue your parents are having with their BRAVIA XR A75L OLED TV. We understand how frustrating it is when a product stops working so soon after purchase, and we want to help resolve this for you.
Please try the troubleshooting steps in this article: https://www.sony.com/electronics/support/articles/00153674.
If those steps do not resolve the issue, please contact our support team directly via this link for further assistance: https://us.esupport.sony.com/support/s/support-contact.
Hours of Operation
Monday - Friday 9:00 am - 9:00 pm ET
Saturday - Sunday 10:00 am - 8:00 pm ET
We hope we can get this resolved soon for you and your parents.
Thanks for considering Sony products.
Best regards,
Eliab
OLED flickers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently all OLED TVs have flicker, cannot watch it for more than 10 min. without getting "sand in eyes" effect. QLED TV have similar issue BTW.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Paul,
We regret to hear that you are not satisfied with the TV. For optimum performance, make sure that the software version of the TV is up-to-date. You may refer to this link for more information:
https://www.sony.com/electronics/support/articles/00028577
These steps may also help resolve the issue:
Check the connection and position of the antenna and peripheral devices
-Check the antenna/cable connection.
-Keep the antenna/cable away from other connecting cables.
-When installing an optional device, leave some space between the device and the TV.
-Make sure that the antenna is connected using a high quality 75-ohm coaxial cable.
Check the [Motion] setting
-Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [Motionflow] — [Off].
-Change the current setting of [CineMotion] to [Off].
Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [CineMotion].
Perform a power reset
-Turn off the TV.
-Unplug the television power cord (mains lead) from the electrical outlet.
-Let the television remain without power for 2 minutes.
-Plug the power cord (mains lead) back into the electrical outlet.
Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
