Customer Ratings & Reviews
- Model:
- XR55A75L
- SKU:
- 6559234
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers value the excellent picture quality and vibrant colors of the 55" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, good quality, reasonable price, and simple setup. The only notable drawback mentioned by customers is the remote control.
This summary was generated by AI based on customer reviews.
The worst “HD” tv on the market!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the worst “HD” tv I’ve ever had. No matter what I’m watching the picture is always really grainy. I’ve gone through all the picture settings and nothing makes the picture better. Watching sports on this is horrible! It’s like watching in non-HD, no matter what adjustments I make in the settings.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesW,
Thank you for taking the time to share your feedback about your experience with the XR55A75L TV. We sincerely apologize for the issues you've encountered with picture quality.
It’s important to us that our customers enjoy the best possible viewing experience, especially when it comes to sports. We recommend checking for any software updates or resetting the picture settings to their defaults.
To check the software version: https://www.sony.com/electronics/support/software/00294706?utm_source=glean
To reset the picture settings: https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html?hl=reset
If you continue to experience problems, please reach out to our technical support team https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
They would be more than happy to assist you further and help troubleshoot the issue to enhance your viewing experience.
Thanks for considering Sony products and we hope to resolve this matter for you soon.
Best regards,
Stephanie
sad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.9 mo later lost picture tried other brands & they all loose picture after several months of use what is up with all these smart tv's
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrendaC,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority.
Performing a power reset on your TV may resolve this issue if it's caused by a temporary malfunction:
-Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in.
Note: If your TV power cord is completely inaccessible, you may be able to disconnect the power by temporarily turning off the circuit breaker switch to the power outlet used by your TV.
Check if any devices connected to your TV are causing an issue (such as a malfunctioning device or a data communication issue):
-Turn off the TV.
-Disconnect all devices (including any external USB devices, hard drives, and all HDMI-connected devices) from the TV.
-Turn on the TV and check if the issue goes away (which means the TV is not the cause). If the TV is working, continue with the steps to help identify the cause.
-Reconnect your devices one at a time to your TV, testing the TV after connecting each device.
-If the indicator starts blinking after a certain device is connected, check that device for an issue.
Hope this helps. The TV comes with a 1-year manufacturer's limited warranty. If still not resolved, please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the tv made my games more wired in a way
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW, Thank you for your feedback on the Sony A75L. We're sorry to hear that your gaming experience was not as expected. The A75L is designed to enhance gaming with features like 4K/120, VRR, and ALLM. There's also the Game Menu function that puts all your gaming picture settings and exclusive assist features in a single, easy-to-manage interface. Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Defective tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 30 days and need new components! Have to wait 2 weeks to get it repaired
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LouiseC, We are sorry to hear about what happened with your Sony TV. May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Dont do it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony was my tv brand but never knew they made bottom of the barrel cheapo oled tv ! Picture wasnt bright AT ALL ! TOOK IT BACK IMMEDIATELY! NOT WORTH IT E EN AT THAT PRICE!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrpePe, We're sorry to hear that the brightness level of the Sony A75L did not live up to your expectations and it had to be returned. This is definitely not the news that we would like to hear.
There are various settings that can be configured in [Picture] settings to improve the overall picture quality and the viewing experience on your Google TV. More information about the picture adjustment settings of the TV can be found on the link below:
REF: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback.
Regards,
Sam
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted just over a month and then it failed to power on with the 4 blinking red lights.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KeatonF,
Thank you for reaching out to us. We're sorry to hear that your TV wont turn on and blinking 4 red lights after a month of use. This is definitely not the news nor experience we want you to have. Allow us to help troubleshoot the issue.
Please try some solutions below:
Performing a power reset or restart of your TV may resolve this issue if it's caused by a temporary malfunction.
Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in.
Check if any devices connected to your TV are causing an issue
For reference: https://www.sony.com/electronics/support/articles/00153674
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Coil whine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The coil whine on this when in vibrant mode or playing a video game is insane! Returning first thing tomorrow. Apparently this is a very common issue with this sony line of oleds
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, We are sorry to hear that you are experiencing issues with your Sony TV. If you still have the TV with you, we'd love to troubleshoot the issues and make this a better experience for you.
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Picture quality
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is beautiful, the image is crisp, contrast is anazing. The sound is even great considering many manufacturers want to push you to get a sound bar or surround system. I just have to add, I cannot believe there's a reviewer on here (Mitchy) that gave the the TV 3/5 because he likes Apple products and is confused they might not work seamlessly with a Google TV. I have an Android which works seamlessly, as does my girlfriend's iPhone. I think the problem becomes evident in his tantrum about not being able to get his propaganda from MSNBC, and that SONY had the nerve to provide a channel that triggers him. In conclusion, if you want a flawless image with impessive sound, and you are intelligent enough to understand there are other points of views in the world...this is the perfect TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stopthedivision, Awesome! We are so glad to hear that you are enjoying your new TV! We are so glad to hear that you found the perfect TV for your needs and works well with your mobile devices! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
No TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You couldn't deliver the TV console as planned not on the first date or the second date so I canceled the order
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Blown away
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Welp...i love this tv, its a replacement for my beloved sony A90J that sadly after owning for 3 years has started slowing down and the picture quality has started degrading as well it served me good though may it rest in tech heavon. Any on the my review the sony 55 inch 75L oled has absolutely breath taking picture it surpassed the quality of my A90J even. As for the sound i dont care that the 80L has the better bass bla bla i got thus tv hooked up to a JBL sound system the shakes the house and will probably never use the tv speakers for the entire time of owning it. So anyway i read that some people are complaining about dark image with standard picture well here is a tip that i hope will help them and anyone else who buys the tv 1st go to settings go to picture and sound click on it then find light sensor make sure to turn it off next scroll down to brightness look for peak brightness and turn that up to full aka high dont worry it wont cause burn in then look for advanced contrast and put that to high also after that you will want to look for eco/power saving mode you will find it under system in settings make sure that anything related to power saving and eco mode is turned off. Tv will now gain some extra brightness however to those looking for brightness equal to say a samsung qled or led for that matter you wont get it from an oled these are still ment to be veiwed in dark rooms and sony has very aggressive ABL to protect their oled tv,s from getting burn in so jusy want to make that clear but you will still have at least a little bit brighter picture after you follow my steps. Okay well thats it i hole this helps and if you decide to keep the tv enjoy its a good tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvoTheFallen1, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality, Price
Sony Bravia XR A75L OLED 55” TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re thinking of upgrading your TV look no further. The deal Best Buy is offering right now is beyond ridiculous. This latest model was just released a few weeks ago, hasnt even been rated yet. It is quite possibly the best OLED TV on the market at that price range (MSRP $1,899.00) but on sale for $1,199.00. Bundle it with a soundbar and you have the deal of the decade. If you dont believe me, visit one of their locations, talk to one of their customer service representatives and have then convince you. I’m glad I did!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandor,
Thank you so much for the positive feedback! This is definitely a great choice for a TV upgrade. Nice to hear we were able to give you a great deal. With A75L, billions of accurate colors and pure OLED black makes everything you watch and play come to life with natural hues and shades, powered by the intelligent Cognitive Processor XR™. Hear true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue. Our BRAVIA XR TVs capture the awesome graphics and soundscapes of today’s games. Pair with PlayStation®5 for absolute immersion. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony 55” TV installed/Old TV dismantled, taken awa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful image and resolution and usability. Jonathan was a tremendous help Jon Langtry in giving us information how to use it and he has made himself available any further questions we had friends since about throwing our Apple TV from our iPhones to the new Sony TV. Great person and helpful. Will always buy Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielL, glad to know you had a great time with your purchase! We hope you are enjoying your new TV! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
A80L screen quantity for a lower price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Got it on sale so at the time, good bang for your buck so to speak. Theres a reason why the Sony Bravia XR processor is high regarded. It is the same visually as an A80L for lower price but lesser sound quality. Which is negligible since most use a soundbar anyways.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonF, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Best OLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely satisfied with this Sony OLED technology, 55 inches is perfect size, and with the promotion sale we have been waiting for to replace our other 15 yrs oldTV. Sony never fails to deliver the best quality and durability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dahlia65, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Welcome to the future
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good excellent picture quality little bit to get through all set up processes but not overwhelming. It picked up all my devices as we went through set up the first time. Take note something I wasn't thinking of legs on TV are much further apart so need to make sure your stand if putting on a cabinet or table that it is long enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user296810, Awesome! We are glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Auto Dim Nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv exceeded my expectations in every way. Very impressive colors and clarity. The only issue is the auto dimming function, which cannot be disabled. I spent two weeks researching/trying to calibrate the picture, only to learn this is a built-in feature. Having the brightness constantly self-adjust made this unwatchable. Very disappointing because the picture is amazing (while it lasts).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BT2000, Thank you for sharing your experience with us. We're glad to hear that you are impressed with the picture quality of the TV. We also appreciate your feedback or suggestion regarding the auto-dim setting of the TV. We'll make sure this will be looked into for improvement. Make sure to keep the auto update settings of your TV to ON to get notified when a new version is available. Thanks and regards, -Craig
Planning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product great price and affordable payment plan
I would recommend this to a friend- Pros mentioned:Picture quality
sony 55
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great buy, easy to use and picture is the best and brightness too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user471258, Congratulations on your Sony BRAVIA XR A75L TV! We're happy you find it easy to use and that it has great picture quality. We appreciate you sharing your thoughts. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Picture quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product! Its been the best tv i have had in a long time! Picture is perfect sound is great! And it works fantastic with my PS5! And my sony sound bar!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Thank you so much for an awesome feedback! It's wonderful to hear that you love your A75L TV! Nice to know that you are very much satisfied with incredible picture and sound quality of the unit. This is definitely a perfect pair for PS5 console. Adding a Sony soundbar is also a great idea for an immersive audio experience. Thank you for choosing Sony! - Kris
Sony did it again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of dim compared to most tv’s I’m use to but you can’t deny the great clarity and contrast it provides. I almost thought I made the wrong decision until I watched it in “vivid” mode which made the picture more bolder and brighter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rea007,
You made the right choice with the Sony A75L! We're glad that you like the picture quality of the TV. It's great that you were able to set it up to your standards. Thank you for choosing Sony!
-Ralph
