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Customer Ratings & Reviews

Your price for this item is $934.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 505 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality of the 55" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (2023), along with its vibrant color display and ease of use with Google TV. The TV's overall quality, attractive price point, and simple setup process are also appreciated. However, some customers have noted that the remote control is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-505 of 505 reviews
  • Rated 4 out of 5 stars

    YIKES!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew TVs had gotten so blasted expensive?! YIKES! That being said, the picture clarity is very good but the pictures seem very dark & try as I might I cannot figure out how to lighten the background. That's why I have answered whether or not I would recommend this product with a negative response.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user365992,

      Thank you for the review! We're glad to hear that you like the clear picture quality of the TV. The Picture settings allow a wide array of color, contrast, motion settings, and brightness changes that can improve the viewed content on your TV.

      https://www.sony.com/electronics/support/articles/00190409

      Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Bravia 55A75L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the all features on the tv set even though some times the sources picture's quality does not much that of the tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user522400,
      Thank you for your purchase. We're glad that you appreciate the new features of our Sony XR55A75L TV. Your feedback is highly appreciated. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Recent purchase SONY Bravia OLED user experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good TV, sound is great as per SONY standard but picture quality not great.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user516179, We appreciate your feedback and we are happy that you like the sound quality of your BRAVIA TV. You can always adjust the picture quality of your TV from its Picture setting: https://helpguide.sony.net/tv/kusltn1/v1/en-003/01-03-09_01.html. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Rated 1 out of 5 stars

    Sold me open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online for store pickup. Had it brought to curbside. Box had blue painters tape on it. BB guy said it was because the flap came open in freight. Like an idiot I believed him. Brought it home hauled it upstairs and opened it. The yellow energy guide sticker was removed and on top of styrofoam, batteries in the remote and plastic bag the tv ships in was wadded up inside. VERY SHADY AND CRAP that BB would sell this as new. Returning this and buying a TV from amazon instead. Shame on you "bad" buy. No more spending $ in your stores. Your service already is horrible. 3 strikes, your out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RMAlexVA,

      Thank you for considering Sony products.

      We sincerely apologize for your experience with the XR55A75L and the condition of the packaging. This does not align with the quality standards we uphold, and we truly value your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products and services.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not compatible with xfinity app

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and for the money I spent for the high quality audio and video only to find out I can’t download my xfinity app for cable streaming. I had to buy a Roku stick to make it complete

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnP, We are sorry to hear that the A75L TV did not meet all of your expectations. We appreciate your feedback as this will help improve our product. You can also use casting to easily show your favorite apps from a phone or PC with Chromecast Built-in and support for Apple AirPlay.

      Should you need assistance with your Sony TV, please contact us for help.

      Send us an email at socialsupport@am.sony.com using the format below.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US