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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 511 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the excellent picture quality and vibrant colors of the 55" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (2023). Users also appreciate its ease of use, good quality, reasonable price, and simple setup. The only notable drawback mentioned by customers is the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 511 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sports Fan.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, so far so good. Quality sound, Thumbs up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HipHopHead,

      Thanks for the positive review! We can't be happier to hear that you're enjoying the outstanding picture and great sound quality of your BRAVIA A75L.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very pleased with this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is outstanding! It did freeze up on me once. But has not happened again. I unplugged it for a while and worked fine after plugging it back in. The picture is outstanding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Happy, thanks for sharing your experience!

      It's fantastic to hear you're experiencing the outstanding picture quality of your A75L TV.

      We also appreciate you letting us know about the isolated freezing incident. It sounds like you handled it perfectly by power cycling the TV. This often resolves minor glitches, similar to restarting a computer.

      If you ever encounter anything like that again, please don't hesitate to reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      We're here to help! Thanks for choosing Sony.

      Sincerely,
      Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great, but no V/R remote, so soundbar didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a old Vizio LED tv and this was night and day better. Not only does the OLED look great, but the viewing angle is much larger than my old tv. I can now having people sitting closer and at a more angle to the tv and be able to see clearly. The thing I wasn't prepared for, and why the 4 stars, is the TV remote is not V/R but bluetooth, so it wasn't compatible with my Sonos soundbar. I had to upgrade my soundbar to an e/arc soundbar and that was an expense I hadn't planned. Read the manual on the HDMI ports. I assumed they all would work the same and that every HDMI port would be 4k, but only some of the HDMI ports are 4K and one of the hdmi ports is taken up by the soundbar now. I had used an apple tv before, but this smart tv has all the features of that, and has replaced that device.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I’ve given myself ever. The picture is great and it works perfectly finding my choices to watch without losing contact with the screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda,



      Thank you for your review! It’s wonderful to hear that your Sony BRAVIA XR A75L TV has been such a great gift to yourself. We're thrilled that you're enjoying the stunning picture quality and smooth navigation. Wishing you endless hours of amazing entertainment!



      Thank you for choosing Sony!

      -Maria Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    PERFECT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful pictures, and sound, easy to use. Perfect TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mosinay, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia Oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. The colors and black levels are unbelievable. I love the remote, it makes for easy use. Couldn’t be more happy with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for Mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, sparkling image. Was think about the A80L or A95K for my mom, but this one came up right on Christmas Eve with the same imagine quality and processing power as the top Sony models (slightly worse speakers on this model didn’t matter because we bought a soundbar). My mom is very happy with the TV and I got to upgrade her successfully! :-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WJW91, awesome! We're glad your mom is happy with her new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55 Oled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Sony TV. Picture is incredible. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolD,
      Awesome! We're really glad that you had an easy time setting up your BRAVIA A75L TV. Glad to hear you are enjoying the incredible picture quality of the unit. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony- 55" class BRAVIA XR A75L OLED 4K UND

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It show excellent quality and it not hard on my eyes

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Carolyn,

      We're so glad to know your BRAVIA A75L is providing excellent picture quality that's also comfortable for your eyes. We design our BRAVIA TVs with advanced processing and display technologies to deliver stunning visuals while prioritizing a comfortable viewing experience.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Easy to setup and easy to use remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasP, Thank you for the 5-star rating! We are glad to hear that you are happy with the picture quality and ease of use of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 2023 Bravia TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the picture quality, the colors are bright and the black is a true black. There is a sharpness and/or crispness to the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelF, That’s fantastic to hear!
      We’re so glad you’re enjoying your Sony BRAVIA XR A75L. The deep blacks and vibrant colors truly make for an immersive viewing experience, and it’s great to know that the sharpness and crispness are meeting your expectations.
      Thank you for choosing Sony.
      Enjoy your new TV, and happy watching! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TVS ARE THE BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product. Colors are bright and black is very dark.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI RayleneK,

      Thank you for your amazing feedback! We're delighted that the A75L OLED is delivering such a fantastic viewing experience with its bright colors and deep, true blacks. We truly appreciate you sharing your positive experience. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    CK Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, great definition. Easy to set up and get started.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NancyK, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No any other TV can bit the Sony because of color, sound and software.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hiphop, Excellent choice! We are so glad to hear that you are happy with the overall performance of your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and set up and the quality is a Sony product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbS, Awesome! We are glad to hear that you are enjoying your new TV's picture quality! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this television 4 stars because: I can not get cc to come on no matter what I do. I wish there were a remote button like my much less expensive Samsung. I purchased a $50.00 remote with backlight so I can see dang thing at night. It came with a remote but No backlight. Otherwise it’s a beautiful picture, very easy set up. I’d love to give it 5 start but the cc thing is aggravating. The sound quality is awesome. No need for a soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanK,

      Thanks for sharing your review and experience with the A75L. We're glad that you like the sound, picture quality, and user-friendly functions of the TV. Your feedback about the remote and closed captioning function is greatly appreciated.

      Closed captioning is limited to the shows that provide it, so if you’re not getting captions after ensuring the closed caption feature is enabled, you might be watching a non-captioned show. Closed caption (CC) information is not available from a cable set-top box, satellite receiver, DVD player, or Blu-ray Disc® (BD) player connected to the TV using an HDMI® cable. When using this type of connection, use the subtitle feature of the source device instead of the CC of the TV or connect the source device to the television using a component or composite video cable. CC is only supported when using an analog output that is 480i.

      NOTE: Using a component video connection will only work if the output setting is set to 480i.

      If you're watching a streaming service, like Netflix, Hulu®, Youtube™, or another service, you may need to turn on captioning within the service itself. Refer to the service you're watching for instructions.

      Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been hooked on Sony brand tv’s for many years. Our last one died and without hesitation we checked with Best Buy for our next one. The picture is so clear people look 3d. Other than the fact we need a better antenna, we’re pleased with our purchase from Best Buy. Our in-laws bought the same one after we did!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trapper,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality of your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! We think this is a quality tv. Very captivating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrCDawg, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You Need This!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coming from a 4K UHD model from 2016, this screen was a great upgrade. Well worth the money. I was always skeptical about pricing on OLED TVs but now that I own one, I can understand the viewing experience makes it worthwhile. I love the eARC port so I can use with my Sonos system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisM, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Stunning Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Unbelievable color that jumps right out to viewer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenW, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! With the A75L, you can see every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR™, maximizes picture quality for incredible realism. XR Clear Image reduces noise utilizing zone division and dynamic frame analysis, and minimizes blur. Thank you so much for choosing Sony! -Carl Sony_US

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