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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2031 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,031 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Great TV Quality - Less than perfect interface.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good tv, no complaints about the quality of image or sound. One issue that we have had is the tv turning itself on in the middle of the night with no interaction on our part. We haven’t figured this out yet, but suspect it may have something to do with software updates. The Google tv interface is somewhat lacking. Things like the YouTube app will sometimes bug out and play when it shouldn’t. We have also needed to log into the same apps over and over again…such as Apple TV, HBO and VRV. Bottom line - I would happy recommend this tv if you are shopping for this size and price. The image quality is amazing. It was the perfect upgrade from our 10+ year old 40” plasma.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CMK2020, We're glad that you like the overall performance, size, and picture quality of your new TV. With regards to the powering on by itself issue, if there's an HDMI device connected to your TV, the CEC control of these devices may be the issue of why the tv is waking up.

      This article provides information to help troubleshoot and steps to disable different features that may cause your Android TV™ or Google TV™ to turn on or off automatically. Please follow the instructions according to the symptom of your TV to resolve the issue.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55a80j/articles/00114471

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these sets the picture is great. In the past I have used streaming boxes such as Roku but I decided to use the TV’s software which is Google TV and it works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bcutty8, Excellent choice! We're happy to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Screen

    Rated 3 out of 5 stars

    Unreliable Sony 55”

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be the best TV to purchase at the time. My experience with it has been worse than my two older Samsungs. The Sony has the worse interface I’ve ever experienced. It regularly loses internet connection. Lately, in less than two years, the panel is showing signs of being bad. The screen has gone black while watching football and basketball games with a strip of light that changes colors along the left edge. It still has sound and will show show channel infor when I push the back button. I’ve tried turning if off and back on with no luck. The next day after missing a good game, it works fine. That’s when I really want to toss it out. I want to invite my buddies over to watch a game, but I dare not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful OLED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband did a ton of research on OLED tvs before we bought this and the picture is amazing. It’s like having a mini theatre in our room. The picture is so crisp and clear. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelenieO, Awesome! We're glad that you and your husband is enjoying the picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality TV with deep contrast and great sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV amazes me. Great picture quality with very dark contrasts, good color range, and awesome sounding speakers with immersive surround sound and deep bass. Would definitely recommend this TV to anyone looking for a quality OLED TV at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Oled, Picture quality, Setup

    Rated 5 out of 5 stars

    Sony OLED high marks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality and easy initial setup when done from an android phone. Found setup tips on YouTube that were very helpful for dialing in the picture quality. OLED is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StuartM, congratulations on getting your new TV. We are glad that you are enjoying the picture quality and ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a half priced deal...1000.. let's just say I'm rewatching all my marvel movies coz the picture makes me feel like I'm watching the movie for the first time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Sony TV for my playstation 5 no problems here no sir loving the experience so far! The colors and quality were a wonderful investment! Heck ya on 4k

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The most best sony tv.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. The quality of color is natural. I love it so much. Thank you for this technology .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rich in color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gives a beautiful picture. The adjustable feet are also convenient when you have a sound bar and dont want to block your view. Overall a great purchase at $1k.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abby, Great! We're pleased to hear that you like the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! The TV has a beautiful picture, good sound and was priced right. Best Buy delivered as scheduled. Would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaV, We're glad that you are enjoying the picture and sound quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture the smart features with HDMI work well it has an issue if the sun beams on it with glare but solid vivid picture. Also easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mind blowing picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a C1 oled which I love but this tv for movies and tv put that to shame. If you’re a gamer, go with the lg oled but otherwise this tv is superior.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Berto We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Solid tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv so far with no issues yet. The software can be a little laggy sometimes but for the most part works well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t beat a Sony!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of picture is amazing! Would consider a larger screen next time

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    It's everything that I had hoped for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted the quality of Sony products. And my Sony Bravia XR A80J OLED 55" TV is everything that I had hoped for! The picture is fantastic. There are several picture modes to pick from. I read different posts recommending one or another, or even going to the custom mode and make different setting changes. Some even suggested having it professionally calibrated. They pretty much always said to not pick the Vivid setting. Well, I do keep mine set to the Vivid setting. The colors are bright and beautiful and love it, especially when I am watching a channel that is showing Christmas lights and ornaments, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 55A80J,

      Very nice! Thank you for the 5-star rating and we're glad you like the picture quality of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the image.. love the smoothness on interface and image.. my favorite thing is the remote.. I love that I control all my devices cable, Nvidia shield, Bose sound bar with same Sony control.. the only complaint I have is I wish Sony would've included the remote that comes with the AJ90.. It is backlit so it's easier to see at night.. I ended up buying one on eBay.. much better then original.. but original control does samething except no back light.. besides that great TV.. best I've ever known..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonJavi, we're glad you love picture quality and interface of our newest product. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate your feedback on our product. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV from my old Samsung curved. Went in and was all set to by my Samsung and my wife and I fell in love with this. The picture is Soo smooth and the colors pop we are very happy with this pick-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darknicholas, We're pleased to hear that you like the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and clear picture. I was able to add additional channels and use our digital antennae. Easy to change between apps. Unfortunately, I was never able to get the apple tv app to work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleB, Awesome! We're glad that you are enjoying the picture quality of your new TV.

      To use the Apple TV app, AirPlay, and HomeKit, you will need to enable the Sony Smart TV services via the BRAVIA™ TV Privacy Policy. If you experience Apple TV access or connection issues when pairing to an Apple device using the AirPlay app, follow these steps to resolve the issue:

      Restart your Apple device.
      Enable the Sony Smart TV services via the Privacy Policy screen.
      Ref: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00260396

      Should you need further assistance, do not hesitate to drop us an email at socialsupport@am.sony.com.

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best bang for your buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect OLED for PS5 & everyday surfing. VRR update gives you even more value out of this TV as this is usually an option reserved for higher end ones. If you can grab it for 1K you’re basically stealing it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JocDeez, Awesome! We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US