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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2031 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,031 reviews
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, easy setup and great display. I do dislike the bloatware in the form of the Bravia gift app, but disabling it is pretty simple. Not the best remote either for anything besides youtube or disney plus. Otherwise completely flawless purchase. No buyers regret yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rocky3c,

      Thank you for the purchase and we're glad to hear that you like the easy setup feature and display of the television. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, can't beat Sony. Love it. Sound and picture are great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV's are the best for reliability ,picture quality and ease of use . I have been buying Sony TV's for the last 25 years. Bought the Sony Bravia xr oled to replace my old Sony (still working that I gave to a friend). No problems setting up. I put a replacement center mounting stand on that swivels so I can attach inputs easier. The picture quality and sound are outstanding . I highly recommend .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi whitestripes, Awesome! We're glad that you are enjoying the picture and sound quality and ease of use. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a computer tech and iv done allot of gaming here and there. And iv watch allot of videos about this TV. I was playing the wait game until something new comes out but I went ahead and purchase it. And I'm not disopointed. Iv been missing out. The tv shows really cirps and the deep blacks makes color pops out. More. I recommend buying. only regret is not living somewhere we're I have space for the 65" I'll forever say wish I gotten the bigger one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blesskidgaming, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. wonderful price, will buy again if needed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and picture is great. If you have an antenna, it doesn’t pick up all the channels that we got on our other television. This was disappointing for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nonickname, Awesome! We're glad that you are enjoying the picture quality of your TV. We're sorry to hear that it doesn't pick up all the channels. Please ensure to run Auto Program.

      Ref: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00152397

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fly Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceptional picture quality. Setup is easy, but switching sources is not easy with a non-intuitive remote and the lack of written instructions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlyBob, We're happy to hear that you like the picture quality and ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great replacement for aging plasma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with this TV a month in. The picture shows deep contrast and high detail. This sits in a room with south facing room and we've had no issue with glare or lack of brightness. I am coming from a Panasonic plasma and this resolves SD to 4K footage cleanly. Very pleased with the viewing angle too - major factor in going with OLED over LED. Also glad the settings allow you to turn off motion smoothing to avoid soap opera effect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg,

      You made the right choice in upgrading to the Sony A80J! We're glad that you like the picture quality and settings of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Never Disappoints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retiring the old 1080p Bravia was hard because it served me well but moving to this panel was a sound investment. Beautiful colors, responsive load times on all apps, and enjoy Google TV interface since I already have an NVIDIA Shield in the bedroom TV. What surprised me the most was the amazing sound that comes from the device, incredible for TV speakers even though my home theater setup on the unit is still the best experience. My only reason to deduct a star was the lack of a backlit remote which should come with a TV at this price point. Sony has never let me down and this unit so far continues in the Sony tradition. Great install and some new cabling in home from the Best Buy team.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeCee, Thank you for taking the time to review the BRAVIA XR A80J TV. We appreciate your time sharing your feedback with the remote control of this TV. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thanks for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv...Buy it while you can

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever! We love it, feels like your going to fall into it at times lol.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv, I love it, it runs perfect, the sound is great, resolution great, everything is perfect on it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oskr,

      Thank you for the 5-star rating and we're glad to hear that you love the sound quality and resolution of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, no issues. Color on some channels appear exaggerated. I would recommend all buyers of this model ,and others of similar quality, to take it home and listen to the sound before jumping into a sound bar. The sound is actually good from the TV alone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeH Excellent! We're pleased to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony nailed it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent panel for streaming and gaming. Looking forward to seeing how newer models continue to improve the Bravia lineup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thizzy,

      Awesome! We are extremely pleased to know your satisfaction with the incredible picture quality of the XR55A80J. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size TV for my home. This TV has the best picture quality and the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV picture, legs are meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. The only issue was trying to figure out how to get the 'feet' on. There are 3 different methods but the drawings suck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TroyB, Great choice! We're also glad that you like the picture quality of your TV. The A80J has the 3-way stand options for a wide mount, narrow mount, or tall mount. Please check the Start Up Guide for more details: https://www.sony.com/electronics/support/res/manuals/5026/b31b3cdc656d2dc19219d55a35939919/50263511M.pdf

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rojo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on my TV love watching my shows and Netflix

    I would recommend this to a friend
  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 77 inch version of the TV and it is by far the best OLED tv on the market. I had to get the smaller one for my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chel, We're thrilled to hear that you are enjoying your new TVs. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wish plasma technology had prevailed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week with the Sony, and I miss my Panasonic plasma. Admittedly the resolution of this OLED is better than the 15-year old 720p set it replaced, but so many other features were a surprise and disappointment. Crucially, it is not possible to change the aspect ratio on most programs, despite the fact Sony recommends employing this feature to avoid OLED burn-in. This goes for built-in applications like Youtube and Amazon Prime, and also for Criterion Channel (haven’t tried Netflix yet). So not great for someone who watches a lot of films with black bars. So far, the aspect ratio adjustment has only worked for my Blu-ray player. And motion blur is surprisingly much worse than what I was used to. A pan of a brick wall in the film "Undine" was unnerving, though this could have been due to the streaming service. I played around with the adjustments to no avail. However, the sound is quite good, so I’m happy on this front. The dialogue enhancing feature doesn’t seem to do much though. The remote is poorly designed, at least for the buttons I use frequently like “mute” and “settings," made worse by no backlight. Finally, I’m not even getting the crisp resolutions and imaging this set is capable of because of lousy streaming speeds in my neighborhood. I will say the blacks are truly amazing. As for my DVD collection, I need to upgrade to a better HDMI cable before I can assess this. Standard DVDs look grainy, worse than on the recycled 720p. Plus, even with motion smoothing off, the soap opera effect prevailed and seemed heightened by the Sony’s sound positioning feature (e.g., the sound of footsteps seem to emanate from their image location). In all, after a long wait and attempt to upgrade to nearly the best technology a cinephile might want, I’ll live with it. If my plasma had been 1040p, I’d rue the day. Now I only wish I’d purchased a cheaper model due to the fact burn-in will reduce longevity of this set. I can hope my neighborhood gets better wireless service before the set degrades. And I can pin my hope on micro-LEDs in the future.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryAnne, Thank you for the feedback on your experience with your new Sony XR55A80J.
      You can change the aspect ratio depending on the content/source that you're watching. But, it also entirely depends if the source of your content allows you to do so. Sometimes, content will lock the aspect ratio as their content is meant to be watched.

      Also the Wide mode settings aren't available during a 4K playback from an external device such as a Blu-ray Disc™ player, game console, etc.

      If you connect an external device or video source to an A/V receiver that has 4K Pass-Through feature.

      Make sure to connect the external device directly to your TV.

      If you stream an app and then press the WIDE button, the TV displays Feature not available.

      This is normal operation.

      Change the aspect ratio on the app's settings.

      Most applications don't have an option to adjust aspect ratio.

      With regards to burn-in issues, to protect your TV screen, avoid using images that may cause image retention. The good news is that we have taken steps to protect the TV screen from image retention like Pixel Shift and Panel Refresh found within the TV settings.

      If there's pixelation or motion blur on the TV, you can set Motionflow to Off.

      Hope this helps!

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rly good quality tv. Best tv I have purchased yet. Sony is always a good brand and never lets you down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for console gaming!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv for console gaming. I use it with my PS5 and it is amazing!

    I would recommend this to a friend