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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2031 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,031 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I have ever experienced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent allot of time comparing TV's and concluded that Sony does it best. When I got the TV home I was so impressed. No regrets at all. Worth it. THe picture quality is as close to perfect as I have ever seen, especially with all the lights out. I was also going to get a sound bar to go along with it. However, when I got it home and heard the sound it made, It was loud and clear (especially the dialoque). A soundbar is not needed unless you are a serious audio nut or maybe have a huge living room. Just really great quality sound as well. I would buy it again without hesitation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi frumpy, Great buy! We're pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    An HDTV with some at-home cinematic quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthwhile TV for those who want a gr8 TV, movies, and video gaming experience. Minimal hassle with setup but then it's good to go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deadpxxl, Thanks for sharing your impressive experience with your BRAVIA XR A80J OLED TV. We're truly happy to hear it meets your needs and expectations! Glad to know you are enjoying everything about this TV, especially the excellent picture and great gaming performance as well as ease of setup and huge range of apps available from Google Play Store that make your life more fun and entertaining. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    SoNY is still strong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for the price. It’s Sony can’t go against it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Umair, We're thrilled to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony-55”class Bravia X-ray a80j series oied 4K und

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this tv, feels like you are right there, chystral clear picture. I’ve never had a Sony oied tv before but always have purchased a Sony tv the color of the tv is crisp and clear, am enjoying watching programs and am glad I purchased it. Thank you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi teddy, We're glad that you love this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Great contrast, excellent for watching 4K HDR!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent contrast (as expected from a quality OLED), good always updating google tv software, decent audio too. Brightness a little low for bright room viewing - content doesnt pop as much. But perfect for a room with blinds. Overall very happy with the purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Great TV but still learning technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture quality is excellent. I thought the sound would be a little higher quality so considering purchasing a sound bar. The setup was pretty easy however, the setup instructions could be a little more descriptive for us older generation folks. Still learning how to operate the TV. Not a lot of instruction comes with it. Assumes you already know a lot about the the technology. Watching some YouTube videos to help and just experimenting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied, We're glad that you like the picture quality and ease of setup. We're sure that you'll get get use of your new TV after a some time. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sounds system is good even without sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Naaz, we're glad you like our product! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and at a great price. Better than old Samsung

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewM, Awesome! We're delighted to hear that you are enjoying the picture quality of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv worth the price quality is beyond what I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George, Great choice! We're also glad that the TV exceeded your expectation. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bravo Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read all the reviews before purchasing this TV. I agree with evertone. By far the best picture on the screen. Colors are bright. It is easy to use. I must admit that i had the geek squad set it up for me. Definitely a grest TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nancy63, Awesome! We're glad that you like the ease of use and picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Oled

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you expect from an OLED and at a great price. Perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dirtbike58, Awesome! We're glad that you are enjoying the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Believe the HYPE!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know where to begin, thee are SO many things I could go on and on about why I’m the most pleased with this tv than I’ve ever been with any other tv in my life!!! From movies to ps5 gaming… I’m constantly being more and more amazed. I’m still almost overwhelmed with how beautiful and insanely awesome the picture and audio quality. I honestly can’t find any cons, I’m also still learning all the improvements I can make with the settings. Thank you so much Shemar C !!!!!! The associate that helped assist us!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuscledNightmare, We are glad you are having a great time with your new Sony Bavia OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, perfect blacks and HDR content really pops More expensive than others but does a much better job on motion and picture management Direct sunlight, like all OLEDS make it hard to watch, but in a light controlled environment it is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, Awesome! We're glad that you love the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia oled 55 in v samsung qled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom, great TV. I have samsung q80t and q90t (i.e. qled tv), one is 65" the other is 85", and I am happy with those tvs, BUT, after seeing this bravia 55 in. OLED. I wish i would have gotten that instead of my 65 in samsung. The bravia oled is super clear and rich detail vibrant colors even shades of black. I like the picture quality slighly better on the bravia. The one downside of the bravia and all oleds is that sunlight from the outside glares much more off the tv screen vs the samsung screen which reduces the glare. I didnt have a chance to play video games on the bravia, so i cant comment on that. The samsung tvs are great for ps4/5 xbox gamers. Bottom lone, i Highly recommend this bravia and get the oled version, it is worth the extra bucks if you can afford it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TvGuyed, thanks for sharing your feedback. We're glad to hear you are loving the picture quality of our OLED TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My new TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV and it's easy to navigate and all the features are user friendly. The quality of the onscreen picture and colors is exceptional. I love everything about this TV and I'm very happy to have purchased it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fantastic, Awesome! We're glad that you are loving your new TV. We also appreciate that you like the ease of navigation, features, and picture quality. This TV is indeed user-friendly. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Quality great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality and gaming quality is amazing. No more lag playing video games. It was this or LG C1. Chose this because the quality is little better in watching movies. Google tv is awesome to use, set up is really quick. Yes it cost couple hundred more but it worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmy, Awesome! That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! How can I assist you today? If you have any questions or topics you'd like to discuss, feel free to share!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent picture, sound and interface

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianC, Awesome! We're pleased to hear that you like the picture, sound, and TV interface. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv great price. Incredible picture and sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanF, Great! We're happy to hear that you like the picture and sound quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Sound Issues Within the First 8-10 Hours of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to say this is the best TV I've ever owned, however, in the first 8-10 hours of use, the sound has just stopped working (silence) right in the middle of a video and another time from the moment I turned it on, there was no sound. I just barely replace a TV by LG that drove me nuts with the same issue only far more often. Now I own a much more expensive one that does just the same thing. The picture is beautiful, however.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gtodan,

      We're sorry to hear about the issue with this TV. We apologize for the inconvenience. Please restart the TV with the supplied remote control (easiest): Press and hold the POWER button until a menu appears → select Restart Press and hold the POWER button until Power off appears on the screen.

      If you are unable to resolve your concern, please follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00200862

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the XR55A80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US