Customer Ratings & Reviews
- Model:
- XR55A80J
- |
- SKU:
- 6455217
Customer reviews
Rating 4.7 out of 5 stars with 2031 reviews
(2,031 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Sony A80J Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv but could use more hdmi ports that are 2.1 Picture quality is amazing out of the box and setting everything up is fairly easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJThepp, Awesome! We're glad that you like the picture quality and ease of use. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
One heck of a TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What great picture, refresh rate, good viewing angles, semi easy to navigate, but quality all around Television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FluffyLlama, Perfect! Thank you for taking the time to write such an amazing review of your experience with your BRAVIA XR A80J! We are extremely pleased to hear you're enjoying the superb features, especially the 4K 120Hz and excellent picture quality from any angle with this great A80J OLED 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A nearly perfect TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a phenomenal television, it is my first OLED and believe me you will notice an improvement in picture quality. I have it wall mounted so the surface acoustic audio technology really sounds amazing. It is almost the perfect television. Only downside is it only has 2 HDMI 2.1 ports. On a scale from 1 to 10 it is a 9.5. Do not hesitate to make this purchase. I know its a pricey for a 55 incher. But honestly I bought it and never looked back. No regrets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WoodlerHenry, Great! We're glad that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A Very Merry Christmas For Sure...!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Best Buy to get information about sound bars. While I was there, my interest went to the new OLED TV's. After another visit or 2, I was completely comfortable finally obtaining a 65" Sony OLED Bravia TV (and sound bar). The clarity of this unit is incredible. It is like looking out a window! This was a Christmas present for my wife and I and we could not be more satisfied. Everyone involved with the purchasing process was helpful and extremely professional. I would not hesitate to make my next major purchase at Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MynewTV, Great! We're glad that you are loving the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Oled, Picture quality
Rated 5 out of 5 stars
Wow !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, clear , and vibrant colors. Loving my new Sony 55" Bravia XR OLED .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dlaw, Great! We're glad that you love the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the size of the screen and the wall mount. it has great color and feels like the characters on the screen are in the room with you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Twilly, Nice! We're glad you are enjoying our product! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the price! Easy to set up. We did not have to adjust any of the tv settings. Picture can not be beat!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patsfan1, Great! We're glad that you like the ease of setup and picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony A80J 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really unbelievably good picture quality - and that pretty much is all I care about. Never tried the built-in sound as I have a nice AV receiver and speaker set-up - Others have said the Sony's sound is nice. I was impressed with the TV RF receiver - found over 45 stations in MSP area, with a not very good antenna. This again was good, but I have cable so don't really care about that either. The TV has ATSC 3 decoding so it's ready for that that when and if that happens in the MSP area. I really like this TV and is so worth the money!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dick, Great! We're glad that you like the picture quality and TV features. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
SONY Bravia?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are great. I'm disappointed in the fact fact i was told the TV had built in ROKU. It does not. I was hoping for one less remote. I also have been unable the get the CC to work using the TV remote. I can get CC through my ROKU.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peanut, thanks for sharing your feedback. We are glad that you like the picture and sound quality of your TV. Our A80J already does a lot of what Roku does, but we understand that everyone of us have different viewing preferences. Please refer to the link below on how to display Subtitles (Closed Captions). https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00260887
Other than that, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Good TV, but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is ok, but we also purchased another 55” at the same time for 1/4 the cost for our lanai. The less expensive one has better picture and color. That all may be in the settings that we should look into, but right now that’s how it is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kate, thank you for sharing your feedback. You can configure the display settings that adjust the picture quality, such as screen brightness to suit your viewing preference. To adjust the picture quality to your preferences, refer to the Adjusting the picture quality page. Simply press the Quick Settings button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Crystal Clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Glad to have bought the Bravia XR. Best audio output, surround sounds can be calibrated, no need for an audio system, but, if you want more, it’s a must to get one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonM, We're thrilled to hear that you like the audio quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Smart TV Changes Channels Slowly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this TV. While Highly rated by Consumer Reports we are disappointed they didn't warn us that when you change the channel, it's not instantaneous. Instead you get a rotating circle while it thinks about how to change channel. Kind of like the hourglass in older computers. This is progress???? Seriously??? Never had a TV take 5-10 seconds just to change channel. Yes picture quality is very good, but it doesn't blow us away. The channel thing, however, is really stupid. Engineers should cut out the smart business on channel change if it requires too much processing power to implement fast. Ugh!!! Drives us nuts!! 2 stars is generous.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulT, While we're glad that you like the picture quality, we regret that the TV takes some time to switch or change channels. We'd love to help you troubleshoot your problem and turn your experience around.
It is normal that it can take up to 5 seconds to display the picture when changing channels or changing inputs. There can be a slightly longer delay when changing to and from an input connected with an HDMI® cable. For optimum performance, please ensure to install the latest software. If your TV is already up-to-date with the latest software, perform a Power cycle/reset
Ref: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00159487
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony.com Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80J
Regards,
Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv it has awesome color and picture clarity and was very easy to mount to a wall mount for even more viewing pleasure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mancave1950bob,
Perfect! We're thrilled that you like the picture quality of the TV and also had an easy time setting it up. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best tv I've ever owned.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and worth every penny. Even my wife who says she can't tell the difference from SD and HD quality, was impressed by the quality of the display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azsure, We're glad that you and your wife is enjoying the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Above and beyond awe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goes above and beyond my expectations. This has been a solid upgrade to my home theatre. This works great with my PS5 and standalone players. Digital optical cable direct into my receiver gives Dolby sound with 0 latency (looking at Samsung and LG). If you are ready to make the leap from LED to OLED, you will notice a difference right away. As with most OLEDs, this one is a bit dimmer (compared to my Bravia LED from 2017), but at night there is no comparison -it's clear OLED wins! HIGHly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arcturus, Awesome! We're glad to hear that you are happy with the performance and features of this BRAVIA XR A80J TV. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for recommendation! Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TV turns on randomly at all hours by itself.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying the picture quality is unmatched!! Whether I’m watching a movie, playing my PS5, or even have on cartoons for my son the quality and different setting allows me to see details I never new existed. On top of that the sound is phenomenal, no sound bar needed. The only bad thing I have to say is that throughout the time we’ve had the tv it turns on by it self pretty often. Unfortunately it has woke us up in the middle of the night many times by just turning on by itself and the google voice will just talk sometimes. like I said the picture and voice are great, but when it turns on at 3am it wakes up my wife, my toddler son, and myself on a work day because it’s so loud and bright. For as much as this TV costs there should be no issues and until they fix this problem I would recommend passing on this option.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GOAT, While we are glad that you like the picture quality of your TV, we regret that the TV randomly turns on. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
Is there an HDMI device connected to your TV? If, the CEC control of these devices may be the issue of why the tv is waking up.
In the meantime, please try restarting or resetting the TV.
Power Reset or Restart Options
If the power cord is accessible, try a power reset. If not, then use either of the restart options.
Unplug the TV power cord from the wall outlet, wait two minutes, then plug the power cord back in.
Restart the TV with the supplied remote control:
-Press and hold the POWER button until Power off appears on the screen
-Press and hold the POWER button until a menu appears → select Restart
Restart the using the menu. On the remote:
Press (Quick Settings) → Settings → System → Restart → Restart
Press HOME → navigate to Settings → About → Restart → Restart
Press HOME → navigate to Settings → Device Preferences → About → Restart → Restart
Reference: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00159487
Please ensure the TV's software is updated. For more information, refer to How do I perform Firmware/ Software Updates for my Android TV or Google TV? article. https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00119543
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Impressive middle ground OLED.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OLED for 500 bucks off! Bought it on sale and it is amazing. Deep blacks, bright colors. A bit brighter than the LG OLED CX I have now but not by much. Certainly cost a bit less. Apps are nice and speedy so it has a decent processor in it. The easy of setting up the stand is amazing and with very slight adjustment it adapts for a sound bar. Very impressed with this OLED. Sound system is unique and it is THROUGH the screen which gives you decent bass response and more direct sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Montman, Great! We're pleased to hear that you like the ease of setup, features, picture and sound quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia XR OLED TV with Google apps is the Perfect TV. The OLED screen is so sharp and vibrant. The Google set up with Voice option let’s you find everything in one place instead of using a Roku to do all my streaming. I can now find ANYTHING by using Google Voice. The sound is great and I can listen to TV without needing to turn down the volume at night. The speakers project out of the actual screen so at sending the sound directly toward the viewers, plus no ugly speakers showing! Do not hesitate to buy this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaggieMom, Awesome! We're glad that you are enjoying the TVf eatures, ease of setup, and picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Great Google TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy the ease of using this Google TV. Purchased it because it has the ATSC 3.0/NEXGEN tuner. Now just waiting for our market to get NEXGEN
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenB, Thanks for the 5-star rating! We're thrilled to hear that you like the amazing picture quality of your Sony A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate the recommendation and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great color and tv to buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this tv for one full day and boy do I love the picture. Looking at the back of this tv my wife and I did not want to take a chance so we had Best Buy install it. The individual who installed our tv was knowledgeable and had it working with all my external devices before leaving. He also answered all my questions. This tv replaced a 2014 LG 55UB8500 and you will not believe how much better the picture is. OLED does make a difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OldMan, Awesome! We're glad that you are loving the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin



























