Customer Ratings & Reviews
- Model:
- XR55A80J
- |
- SKU:
- 6455217
Customer reviews
Rating 4.7 out of 5 stars with 2031 reviews
(2,031 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and surpriseingly good sound (although I still recommend a stereo sound system). I did have one issue when I first set it up where it would randomly mute/unmute and turn on/off. I thought I was going to have to return it, but a call to Sony’s tech support helped fix the problem. Turns out my AppleTV remote was causing the issue. There is an option in the setup to turn on/off the AppleTV remote ability to control other devices that fixed the issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt Awesome! We're glad that you like the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Best tv I've ever owned.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv and worth every penny. Even my wife who says she can't tell the difference from SD and HD quality, was impressed by the quality of the display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azsure, We're glad that you and your wife is enjoying the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Well worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Sony Bravia OLED Smart TV from it's perfect size for us to the ultra thin profile and the super clear picture. It is viewable from the side too which is huge plus when the TV is mounted on a wall. This is our first Smart TV and we really like the way the remote gets us to exactly what we want with one click. Our last flat screen was a Sony Bravia which we purchased in 2008 and it still has a perfect picture but was a little too heavy to mount on the wall-and it wasn't a smart TV. This new Bravia was a 'smart' buy for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rickinoconomowoc, Wonderful! We're pleased to hear that you like the picture quality, size, and features of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our buying experience was very satisfying overall. Our in-store sales person was knowledgeable and answered all our questions. The Geek Squad team, led by Phil Stetler, was awesome. They were prepared, professional, and had solutions that made the installation smooth and satisfying. Phil followed up two days later, as promised, and offered additional support if needed. Our tv’s picture is beautiful. We are extremely pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMVG, Great! We're glad that you have a wonderful shopping experience. We also appreciate that you like the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Great Google TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy the ease of using this Google TV. Purchased it because it has the ATSC 3.0/NEXGEN tuner. Now just waiting for our market to get NEXGEN
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenB, Thanks for the 5-star rating! We're thrilled to hear that you like the amazing picture quality of your Sony A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate the recommendation and thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Outstanding Picture and Sound Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV over an LG OLED TV because of reviews I saw on sound quality. I don't have a home theater set-up or a soundbar. Right out of the box the TV was easy to set up. The sound doesn't disappoint. It is loaded with apps, but I use an Apple TV 4k for all my streaming. The Apple TV also helped set up the picture quality when you go through their set-up to match picture quality. I would recommend this TV to anyone who doesn't have extra audio capabilities and wants a great, crystal clear 4k picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheLimpingTiger, Choosing this TV will definitely be worth it! We're extremely pleased to hear you easily setup this TV and you appreciate the huge range of apps available on the TV. We're also glad to know you point out the incredible picture and sound quality that is noteworthy. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for the recommendation and for your purchase! -Jess
- Pros mentioned:Picture qualityCons mentioned:Operating system
Rated 4 out of 5 stars
Don't like soft ware choices.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the software. My primary interest is a TV and I don't like having multiple clicks to get to TV. Set is slower than old set. Would like more options on seting up set the way I use it. Excellent picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customer11169, While we're glad that you like the picture quality, we regret to hear that you don't like the software. For optimum performance, please ensure the TV software is updated.
A Firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With the ever-changing advances in technology, a firmware update also helps a device remain competitive with newer models.
Ref: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00119543
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Should you need further assistance, please feel free to email us at socialsupport@am.sony.com.
Thanks for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Stunning product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has beautiful vibtant color and great sound. Hooked to tge internet there are so many additional choices. Great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Musicnana, That's awesome! We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, its picture quality is impeccable, i love turning it on and its wonderful for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Izzyfreetz, We're pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture qualityCons mentioned:Screen
Rated 2 out of 5 stars
PLEASE READ BEFORE YOU BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV as a backup option because the LG C1 was out of stock. I got this home and got it hooked up. Below are the pros and cons. Now keep in mind, I got this as a Black Friday special for $1400 plus tax. Pros(when it is properly working) - great picture - great sound - Sony Bravia Core credits and free 12 month streaming. I say this is a pro because it’s only on Sony and nowhere else. I would honestly go back to buy a cheaper Sony tv as a back up to enjoy the movies I was able to get for free like Venom 2, Spider-Man 3, Spider-Man: Far From Home, etc. you get 5 credits to spend. The other cool thing is these movies were in true 4K IMAX format. It was very clear when it worked. Cons - WiFi : It will not stay connected to the internet. When watching a movie or playing a game, in the top right corner of the screen it constantly goes from connected to not connected and never goes away. The day I got it, it worked for 10 minutes and then started doing this. I went out of town the night I got this. So during the day while I was packing, I had nothing to watch or listen to in the background so I opted for my cell phone. - SCREEN: when it was working (after I got back in town) I was in the middle of watching a movie after I was able to keep it connected to WIFI. and randomly green squares would flash quickly in alignment across the bottom of the screen. I tried this in gaming and it did the same thing. It scared me half to death. So this tv was def going back. - GAMING: the gaming is okay. I game with a PS5 and the gaming features aren’t the best as advertised. The picture was clear when I was playing guardians of the galaxy. Whenever I played Battlefield 2024 it wouldn’t connect to the servers because of the WiFi issues. FINAL VERDICT: I was able to pick up my LG C1 yesterday after returning this one and the LG is great and had no issues whatsoever but got some reason I’m not feeling it either. But I may keep it. I like the soap opera effect where picture is smooth because to me it immerses you into the story. But I must say that the picture is fantastic and the dark blacks and light whites are spot on. Go with LG. Please don’t by this Sony. It just isn’t worth the hassle of getting it home, hooking up and finding the issues wrong with it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PandaViZion,
Thank you for choosing and purchasing our BRAVIA XR A80J.
While we are happy to know that you like the Bravia Core credits, picture and sound quality, we regret that the TV had to be returned due to issues you've encountered. This is definitely not the experience we want you to have with our products.
We do have troubleshooting steps that can fix the issues you've stated above. It is unfortunate that we can no longer perform these steps to help you.
Your feedback is one of the most important matters to us as it helps us improve our products.
We are sorry for the inconvenience and we hope that you'll consider Sony in your future purchase.
Regards,
Erin
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
Sony purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, easy set up and when combined with a Sony sound bar, a great home theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Louish, Amazing! We're delighted to hear that you like the ease of setup and picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has beautiful picture. Looks amazing whether your watching a movie, tv or playing games!! Easy yo set up. Great tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eugene, Fantastic! We're very happy to hear you like ease of setup and excellent picture quality especially when watching a movie or playing games. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new TV…very clear picture and easy to use. I was a little nervous to get a smart tv but it was very user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janelle, Great! We're thrilled to hear that you are enjoying the picture quality and ease of using your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Best TV ive owned so far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned a sony brand tv, but my inlaws always get them and they last forever, and this has been the best TV I have ever owned
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinD, Awesome! We're happy to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV! Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV right out of the box. I own the LGCX which I still feel is a little bit better for gaming, unless you are a PS five gamer. This TV has a much better picture right out of the box. Very little setting calibrations are needed. The sound is fantastic coming right from the screen. I don’t feel there’s a need to go with the A95 as the brightness difference is very minimal compared to the additional cost. Anyone would be very happy with this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaceD, we're glad you are happy with the picture and sound quality of your new TV! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, if you're streaming 1080p or 4k content looks incredible. Game of Thrones looked amazing, Marvel movies on Disney plus were flawless, Nature documentaries on Netflix were breathtaking. Couldn't be happier. Sound quality is amazing for a TV, if you want to avoid a soundbar or audio system. I went with the Sonos arc which I later on hooked up and it was definitely more immersive and added an extra realism and dimension to the sound (ex it would sound like the horses were running through the room).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pauly, Awesome! We're glad that you you are enjoying your movie time with your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
REVIEW OF THE BRAVIA TV INSTALLATION IN OUR HOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our SONY TV. The things it offers in addition to the Television channels gives us all the choices we could hope for our entertainment. The remote is simple to use, far better than the old remotes we used in the past. The beautiful pictures on the screen are everything we hoped for. The tech that set up the equipment explained everything to several of us in detail, with great patience. We hope to use him for all our tech problems
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BRAVIASETUP, Great! We're happy to hear that you are enjoying the picture quality and excellent service from tech. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Amazing picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this was a bit expensive, it was worth it. The color is amazing! Very clear images, works well for movies or games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tee2047, Awesome! We are pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
AWESOME OLED HDTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING's & Spectacular!!! it takes a while to get used to it because there's so many new technological functions on the TV which I am still learning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EXCELLENTE, we're glad you like our product! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Pleased with Features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is a great improvement over my old tv. The image quality is excellent and even old shows such as Andy Griffith look good. Google voice works well. I like that there is on screen tv guide that shows all the channels as well as a button to get a synopsis of the show that is playing. I am still learning how to use the guide features. Stream has worked well. One of the best features is that it has Google tv and the image processing improves quality and over the air tv reception.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renej,
You made the right choice in upgrading to the Sony A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph



























