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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2031 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,031 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hurry before they are gone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv 3 weeks ago. Had Best Buy deliver and installed. I’ve had lg and Samsung tvs before this one. This tv blows every other tv out of the water. The upscaling is fantastic. Watching the Red Sox in 4K is outstanding. Even the games on the MLB are great. You can’t go wrong with this tv. Best tv I have ever owned. The price ($1199) at Best Buy is a great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandadto4, We are pleased to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture and sound. Easy to use remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tech4, We're glad that you like the picture and sound quality, ease of setup, and using the remote control. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color: incredibly clear: definition is great. Terrific purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wonderful, Amazing! We're glad that you are enjoying the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Perfection!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, set up was easy and quick and fast service. I literally spent 3 mins at the store and rolled out of there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dMoJi, Great! We're glad that you like the ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My best TV purchase to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $999 for a Oled tv as well as coming from a 2018 Hisense that has major lag. This is a win and a major up grade. Love the picture and the sound is unbelievable. can the picture be bright? of coarse but not needed in my situation. Paired with ps5 Im definitely a Sony fan boy now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ghostt021, Great! We're glad that you are enjoying the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Smart TV from SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart TV is so much clearer and has more colors than the 7 year older smart TV. The technology increases are right on. The older smart TV still was working so I gave it to my son. But this TV is significantly better. The controller is much easier to use as you can skip from Netflix to regular TV with the push of a button.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Schroder, Excellent! We're thrilled to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE this Sony Bravia.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is replacing my 12 year old Sony Bravia. It was still working great but the sound was bothering me. This TV is awesome with the picture vivid and unbelievable. The sound is good and I'm not using a sound bar. I would highly recommend this!! The Best Buy tech guy set it up for me and off I went, into fantasy land.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dorothy, Wow! This is a nice upgrade. We are glad that you are enjoying the picture and sound quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mind Blowingly Beautiful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a PS5 or are a user of the Google ecosystem then you will be in heaven. If you are in the market for an upgrade to OLED from any LED, again heaven. If you are buying another OLD and this is your first Sony, heaven. The biggest thing that blew my mind was the sound without a soundbar. Just make sure to upgrade your software for the best experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Idongacha79, Amazing! We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best TV I've Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it simple, this is the best TV I've ever owned, by quite a margin. I also looked into other Sony OLED models, but concluded I wouldn't see the difference between this and the A90J. The other TVs didn't meet my needs. LG and Samsung, among others, couldn't dream of me buying one of their TVs. Sony is simply the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer,

      You made the right choice with Sony TVs! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Great picture, doesn't hurt my eyes. The crew was efficient, careful, cleaned everything up before they left and took the packaging with them. Before the crew left, they made sure the wifi and bluetooth capabilities were functional. I would recommend this product and Best Buy to anyone looking to upgrade their TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Firstrate, Great! We're thrilled to hear that you love the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony offers a clear picture and user friendly apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tarq, We're glad that you are enjoying the picture quality and user-friendly apps. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    formal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and a great picture and awesome functions thanksgiving are easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Formal, Awesome! We are glad that you like the picture quality and ease of use. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Sony tv olef

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last Sony TV speakers malfunction so i bought a new tv. Definitely big improvement over last model that i had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K smart Google tv I ever had. This product is worth every penny spent on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyHenriquezMoran, Fantastic! We're so glad to hear you feel that the XR55A80J is worth its price. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've bought in 10 years. still has issues with HDMI port 3/4 sending a 120hz signal. sometimes it works sometimes it doesn't and i couldn't tell you why. Picture is amazing, fighting games and anime look next level. TV is aesthetically thin and pleasing, out of box audio is great and auto adjusts the 3D sound during setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi azjayjohn, Great! We're glad that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      We'd love to help you troubleshoot the issue you're having with HDMI 3/4. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the A80J



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Good Quality Screen

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box and was not disappointed, quality is amazing and the speakers sound good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ralph, Great choice! We're also glad that you are happy with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Stunning Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture; easy set up; slim profile; solid metal base.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatisfiedWithSony, Awesome! We're glad are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Brilliant display, easy to use, annoying adds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color display is amazing. The difficulty I have is for the built in "suggestions for you" which basically can be equivalent for adds, because 1/2 of the stuff is not on an app I subscribe to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lulu, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We're also glad that you like the picture quality and ease of use. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good clarity. Awesome for my ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity!! Was contemplating whether to get an OLED Tv or not, really glad i did.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkhilN, Awesome! We're glad that you like the picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear picture, great sound, easy to set up.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susan, Great! We're trilled to hear that you love the picture, sound, and ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US