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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2031 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,031 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture must be seen to be believed. There is a depth to it along with stunning clarity. Even older movies appear much more crisp. Set up was easy with on screen prompts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCamper, Great! we're glad that you like the picture quality and ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but a little dark, I returned it and bought the A90J which is a lot brighter and even more vibrant!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew, Thank you for sharing this review. We're sorry to hear that you returned this TV. The issue might resolve with the configuring various settings related to the TV display such as color and brightness for picture quality, or screen size. The actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. We're glad that you bought BRAVIA XR A90J OLED TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv the best quality sound image color size

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omarjr, We're glad that you are happy with the quality of the BRAVIA XR A80J TV. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    Amazing T.V.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was one of the best buys this year. This tv definitely was what i expected plus more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RapGameRyan, Great! We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Really pretty.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns out 56” is pretty massive. So yeah, be aware of that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi matt, We're glad that you are happy with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy television set up Would buy again

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi First, Congratulations! We're pleased to hear that you like the picture and ease of setting up your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Easy to set up and great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyreview, Great! We're glad that you like the ease of setup and picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony - 55" Class BRAVIA XR A80J Series OLED 4K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with good picture quality and very easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chandu Awesome! We're thrilled to hear that you like the picture quality and ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Transition between WiFi and cable is not smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. The only downfalls are the delays in switching between internet and cable and the difficulty in figuring how to do so. We bought this for an elderly family member and it is hard for them to remember to wait while the cable comes on line. I would recommend this tv to someone who is below 50 but not to the older set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OlingerMSA, we're glad that you like the picture and sound quality of your new TV. We regret that there's a delay when switching between the internet and cable. We can understand how frustrating this could be to the elderly. We'll take this feedback as an opportunity so we can make user-friendly TVs especially for elderly people in the future.

      With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Amaze

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No words needed the best tv out there from my prospective

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fresh, We're thrilled to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Looks and sounds great! Love the color vibrancy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv amazing picture. Perfect for gaming and movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XxChivOxX, We're thrilled to hear that you are enjoying the picture quality of your new TV. This TV is perfect for games and movies. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch XR A80J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous Sony flatscreen started ghosting after a great 12 year run. Didn’t look at anything other than Sony and wanted a good one. Picture quality fantastic. I have limited tech skills but seemed to finally figure out set up to what I want. Learned electronic products don’t give detailed owners manuals anymore, so that complicated things for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reclinerdad,We're glad that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great screen and sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at many reviews, the assessment of this model, plus the sales price made me pull the trigger and upgrade a 10+ old TV. Not disappointed. Using the online apps and download other ones I need. Gone is the Roku.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick, Awesome! We're pleased to hear that you are enjoying the picture, sound, and features of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    What happened to decent user’s manual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Lack of decent users manual compared to earlier tvs. Remote takes getting used to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrDulac, we are glad that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent smart tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart tv has very good color and presentation. It has excellent features. The apps included fit my situation perfectly. It has adequate hookups for dvd and sound systems. What else can I say to get points after I have fifty words. It’s a excellent smart tv that will serve all your needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jazz99, We're very grateful for this positive feedback! Good to know you like the amazing colors, excellent features, and included apps of your Sony A80J. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 4 out of 5 stars

    Happy Sony owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Easy to install and colors are outstanding. Highly recommend if you want to enjoy your favorites shows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MLPHJL, Awesome! We're happy to hear that you like the ease of installation abd picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    OLED baby!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer tv! This is an unbelievable value, especially if you can find it on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Md11 We're glad that you are satisfied with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Watch This!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product - great picture and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rich, Awesome! We are thrilled to hear that you like picture quality and ease of setup. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don’t waste time and money looking for other TVs for us Sony is the only one. The model we purchased is Bravia 55in OLED and the colors are vivid and the picture is sharp. Very satisfied with the TV and BestBuy never disappoints. It has good price, financing options and timely delivery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cookie2020, We appreciate you being one of our long-time Sony fans! Good to know that you are satisfied with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US