Customer Ratings & Reviews
- Model:
- XR55A80J
- |
- SKU:
- 6455217
Customer reviews
Rating 4.7 out of 5 stars with 2031 reviews
(2,031 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality, particularly for gaming, and the overall great sound experience of the Sony Bravia XR A80J. Many also appreciate the ease of setup and the value for the price. While some find the remote control to be bulky, a few customers express concerns about the product being expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great upgrade from a QLED TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from my QLED TV. Vibrant picture and true black make for a more accurate picture. The XR allows a more bright picture when compared to other OLED TVs. Google integration is well done too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ABigKahuna, Amazing! We're glad that you are enjoying the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Needed change
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to replace LG OLED that I had for along time. This Sony OLED is a much better image overall. It is just a smoother image. I am happy so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank, Great! We're happy to hear that you are enjoying your replacement TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sorry Oled TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony OLED TV is the best picture quality on the market. The screen shows almost like a 3D picture. The detail is superior to any TV picture on the market. I don't know how Sony will top this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonL, Excellent! We're glad that you love the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Not Enough Choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I was looking for a larger TV for a built in cabinet in which I used to have a 65”. Current 65” TVs are 2/8’s of an inch too large. I could find no TVs larger than this 55” that would fit. Would have liked one larger Than the 54.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VeryGoodTV, Thank you for this amazing review! We're delighted to hear you like the overall features of this TV. Your feedback is greatly appreciated. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice For Movie Watching
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture & sound are great ! I dont care for Google TV spying on me. I liked Roku TV better on my cheap set.I It was easier to set up apps. Im still not fully knowledgeable about this tv but we do enjoy watching movies on it. I think it was way too expensive . We waited for a Black Friday sale. Return policy being only 15 days was ridiculous since its a 55 inch tv and time is needed to unpack
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tvskr, we are glad that you like the picture and sound quality. In time, you'll get used of using your new TV and fully enjoy its features. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to treat myself to a new tv after moving into my condo. After much research I opted for this model and I love it!! So does my son who has been watching football on Sundays when he visits.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraS, Great! We're thrilled to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Unbelievable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t believe how good this looks. My first OLED and won’t be my last, hung on the wall in my basement, the dark room makes the colors shine. Built in smart features are fast and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, congratulations on getting your OLED TV. We're pleased to hear that you like the picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 1 out of 5 stars
Poor experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound. So what is the problem? The HDMI ports power on/off when they feel like it and keeps restarting my fire stick over and over. The headphones option also is temperamental and one minute, I can use them, the very next attempt it won't let me. It loses antenna channels for no reason and i even climbed onto the roof to check the antenna because I thought something was wrong but nope. all my other TVs were fine, It was just this Sony piece of crap that was the problem. No wonder it was on sale for half price! I've spent the past 3 weeks wondering what the problems were but now I know. Sorry Sony, but never again and I am done with this brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Blibby,
Thanks for reaching out to us with your concern. While we're glad you like the great picture and sound quality of this TV, we're sorry to learn you've been running into difficulty. Please allow us to help you and turn this into a better experience. Ensure all cables leading to your TV are secured firmly. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/downloads
The type of reception that you'll receive will depend on the antenna type that you're using and how far a particular station is. If you believe that certain local channels are not appearing, after doing the scan, antenna rotation or re-positioning may be needed to increase received signal strength. For more details about this, refer to this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00023587
If the behavior continues, performing a factory reset may solve the issue: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00159487
If this does not resolve the problem, please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Big upgrade from a regular TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really nice. There’s a lot to learn about it, if you choose to. But you can pretty much plug-and-play as well. The picture quality seems to be very good with streaming services, but I don’t notice too much of a difference with cable. Overall though good value for the money as I got this when it was half off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuckBrown,
Thanks for sharing your review and experience with the A80J. We're glad that you are having an easy time using the TV. We also appreciate your feedback about the picture quality. For optimum performance, make sure that the software version of the TV is up-to-date. To experience the best picture quality on the TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. For more information, please refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00026355
You may also find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a80j/articles/00245141
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with the delivery people as they did everything they were supposed to do and more. Sony makes the best televisions around. im happy with the picture as it blows my LCD Sony out of the water. Nothing but Sony for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDog68, Great! We're glad that you are satisfied with the delivery service. We're also pleased that you like the picture quality. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome Sony OLED!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from a Sony LED, which I loved, and this thing is just on another level. Super clear and the contrast from the OLED is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivan,
Very nice upgrade! We're glad to hear that you love the clear picture quality and contrast of the television. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. We appreciate the 5-star rating and thank you again for choosing Sony!
-David
Rated 5 out of 5 stars
First Oled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first purchase of a OLED Tv and im very happy and satisfied with my purchase. I mainly use it for gaming,sports and some movies i would definitly recommend also save some money over the A90J.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HectorP, Congratulations! We're glad that you are satisfied with your purchase. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Just the right size for sea side condo. OLED makes picture clear even with Caribbean light shining in the afternoon . The sound is clear without a sound bar but definitely improves immensely with sound bar and subwoofer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobJ, Awesome! We're thrilled to hear that you are enjoying the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55 xrb
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose this tv after purchasing a different brand QLED that didn't look good (awful) on wide viewing angles. This OLED Sony has a truly great picture from ALL angles, even at almost 90°.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigC, We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia, Can’t go wrong
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little worried about paying a lot of money for a tv, but still I took a chance and bought it. To no surprise, the product came as advertised and more. Very detailed picture every single time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cubanmist,
You made the right choice! We're glad that you are enjoying the picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Never going back to led!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After watching oled A80j and having led and other sony models it took me less than a minute to see how much of a improvement in theA80j.I even bought a second oled from sony from Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatTv, Awesome! Glad to hear that you are happy with the picture quality of your new A80J TV! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Monica
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the purchase of my 55" Sony TV. It was a little on the expensive side, but I was sold with the quality and picture. Also, having a sales associate that was knowledgeable was very helpfull in making my decision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Love, Thank you so much for sharing your experience so far with your new A80J OLED 4K Ultra HD Google TV. We're very happy to hear your purchase went well and you are pleased with the outstanding picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen, Thank you for sharing this amazing review! -Jess
- Pros mentioned:Setup
Rated 5 out of 5 stars
Stick with Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had great experiences with Sony TV's and other products. This one does not disappoint. Set up is easy, the only drawback is that Google TV is not compatible with my Spectrum app. I worked around that issue with Roku.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraG, We're glad that you are happy with this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thanks for sharing this review! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Spend a little extra...buy this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow....what a picture and sound! After looking at various sets in the store we decided to spend a little more than we had expected....but we are do glad we did. This us a wonderful television so far. The 4k YouTube videos are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, Awesome! We're glad that you like the picture and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is beyond amazing! Set up with Google is very easy, perhaps less than 3 mins? The best part is the sound. One can easily skip the use of a home theater. Extremely happy with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Awesome! We're glad that you like the ease of setting up your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin



























