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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2026 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 55" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV for its exceptional picture quality, particularly its deep blacks and vibrant colors. They also appreciate its OLED display, easy setup, and immersive sound experience. While some find the remote control bulky and the TV a bit expensive, overall, customers are highly satisfied with their purchase and recommend the Sony Bravia XR A80J series to others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,026 reviews
  • Pros mentioned:
    Oled, Picture quality, Sound

    Rated 5 out of 5 stars

    Will not disappoint

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great to pair with a PS5 and Sony Soundsystem. New updates like VRR are pretty cool, and Google TV is great. Very good OLED option. My only regret is not being able to get a bigger one. Surprisingly good sound for a TV as well, although you'll want a dedicated sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Oled

    Rated 5 out of 5 stars

    Major Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 2005 we got our first flat-screen Sony LCD TV for around $3,000. It's still running strong after all of these years and provided countless hours of entertainment. We thought it was long overdue to upgrade to a new TV with a much larger screen - we no longer wanted to pause the movie to walk up close to the screen so that we could read the movie's email or text messages. After some research, we decided to get an OLED Smart TV, and of course, we stuck with Sony as it has served us and performed so well. The XR A80J received such high recommendations in reviews and when combined with its current pricepoint, it made our decision a no-brainer. Overall, we found the setup process and navigation of apps very easy, and the picture and sound quality are amazing - text and email reading are now a breeze - a huge upgrade!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffS, We're happy to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great picture, smooth running software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been happy with this tv. The picture is very nice, especially the blacks. The software runs without hiccups and is easy to use. The only thing I wish it had was a backlit remote but I can always get one down the road. Overall I’ve been very pleased with this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jhawk,

      Thanks for commenting! We are extremely pleased to know that you're happy with your new XR55A80J, and that you are satisfied with its incredible picture quality, fast interface, and ease of use. We truly appreciate your feedback with the supplied remote control. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Oled, Price

    Rated 5 out of 5 stars

    Must buy u wont regret it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK so I’ve had this for a month now and I am in love with this TV. Oled oled oled I will never buy another TV if it’s not Oled The price was perfect and this TV is outstanding. I have always been true to the brand Sony baby !! Everything you could want on a TV Dolby, Atmos, Dolby Vision features are incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ablizzy, We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Oled, Picture quality

    Rated 5 out of 5 stars

    Excellent value for OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. I'm glad I made the jump into OLED. Picture is so nice and colors are so true to life. No problems with setup and wall mounting with two people. Google TV works well and all of the apps are easy to load. Sound is very good and has decent bass. Very satisfied with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DCal, We're glad that you like the picture and sound quality, ease of setup and use of apps. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    I have officially jumped on the Sony train

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research before deciding to pull the trigger on this TV, where OLED is a bit pricey I wanted to make sure it was worth spending the extra money. Let me just tell you, right out of the box this thing blew me away! Not only was the setup a breeze, but the sound that comes from this TV is also really good! The picture is incredibly detailed, the color rich and vibrant, the blacks are deep, I don't have a single bad thing to say about this product. Sony really knows how to make a quality TV. I debated over other brands like LG or even Samsung but I read a lot of reviews where people swear by Sony so I decided to give them a try. I will never go back! As long as Sony keeps making outstanding products like this, I see no reason to look anywhere else. If you're thinking about buying this TV, DO IT!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhonda, Amazing! We're pleased to hear that you like the ease of setup, picture, and sound quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Sound
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Amazing Picture Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Picture quality is great! Sound is good, but I always have it connected to my JBL sound bar anyways... I bought a Samsung QN90A to compare and keep the winner... I'm a Samsung guy, and eventhough it was brighter than this TV, but this A80J picture was noticeably better . IMAX mode on HBO is amazing. Samsung excels with game mode features and UI tools. I miss the small and sleek Samsung remote with solar rechargeable batteries, this big ugly remote has too many useless buttons. I only kept it for the he picture quality. QN90A looks washed out and bright scenes look overblown and less detailed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Focr06, We're glad that you like the picture, sound quality, and features of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Oled
    Best Buy Employee

    Rated 5 out of 5 stars

    Intro to Oled

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the product on sale its a no brainer. Gets u into OLED Technology which creates an unreal bright screen with deep blacks. This is on par if not better than the new A80K which was made to replace this TV. If you got a lot of windows u should not be getting this tv or any other oled. The glare is awful in bright settings. This is made for a movie theatre type of a setting. The sony proccesing chip is the best in its game. There is obv better OLED TVs, but they are much more. This is a great intro to oled tvs on a budget. Even though its still high priced its worth it for the oled technology.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, Awesome! We are glad to hear that you are happy with your new TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl Sony_US

  • Pros mentioned:
    Easy setup, Oled

    Rated 5 out of 5 stars

    OLED for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this OLED after my Samsung QN800A’s image went out after 24hrs of ownership. I’d have to say that the only thing I miss about Samsung is the remote. This A80J has made me a fan. Not only if OLED, but of Sony TVs in general. Gaming on it is amazing. Movies on it is amazing. Ease of physical setup is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi geramibrown, Amazing! We're glad that you like the picture quality and ease of setting up your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED is the clear winner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, amazing picture and when you combine with the Sony sound bar that supports syncing the audio with the panel it sounds fantastic. A lot of tvs nowadays are talking about how bright they get. But I honestly don’t see why you’d ever need anything brighter than this thing. Especially at night in a dark room, I would 10000% trade the accuracy and true black levels of this tv over something with a higher peak brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NateDogg, Amazing! We're happy to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome OLED and unbeatable BestBuy experience!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love out Sony OLED tv. What's amazing is the stereo speakers are built into the front panel. It has a beautiful picture and great audio quality. The BestBuy associate was both knowledgeable on Sony and other brands to help me make an educated decision.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an amazing TV. I’ve had it for about a year now. The picture quality is so crisp and clear. The sound is run through my Sony receiver to my ceiling mounted speakers..:it’s amazing. The Best Buy mounting was incredible and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and streaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv. Still using it till this day. Future proof. Not planning on getting a new any ti.e soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product!!! The colors are just out of the world. The speakers on this tv are actully better than some 2.0 soundbars.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture from any tv I have ever owned! Pure blacks and vibrant colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timay, Awesome! We're glad that you are enjoying the picture quality of your TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I love sony and for me nothing can compare with sony. Good quality, thiny, light tv. I love natural color of picture and sony is no.1 in that. Sound is perfect also. Picture is so clean and everything is clearly visible. Even water drop. Energy safer. You’ll like to watch everything: movie, concert, sport,…. Enjoy in great quality for long period.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xxxx, We're glad that you are happy with your purchase! We're very grateful for this positive feedback. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80J TV! Jay Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    A happy dad in law!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for my aging dad in law. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Sound

    Rated 5 out of 5 stars

    Insane TV must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to say about this TV except the picture is insane the sound that comes out of this TV is better than my surroundsound it is insane if you don’t buy this TV you don’t know what you’re missing Sony has really hit it out of the park with the a80J TV and if this one sounds good the rest of the series must be even better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brijan365, thank you so much for sharing your honest feedback with our A80J! We are truly happy to hear you are satisfied with the exceptional picture & sound quality of this TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for the 5 Star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best tv, fantastic for gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever owned. Fantastic for gaming. Pairs so wonderfully with Sony sound system and PlayStation 5. So smooth together I love it. I’ve mounted mine to the ceiling with a remote control raising and lowering it when I’m using it or not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jayden, We're thrilled to hear that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I would recommend it to anyone. I love how compatible it is.

    I would recommend this to a friend