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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 779 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 55" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV's picture quality, describing it as unmatched, stunning, and amazing. They also appreciate its color, easy setup, gaming features, OLED screen, and sound quality. While some have concerns about the remote control and warranty, the overall sentiment is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 779 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality. Bought as a gift for someone and they couldn’t be happier with it and told me that it’s indescribable how much better it is than their previous TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandiW, We're glad to hear that you love your new Sony TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Class Bravia led google TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. The sound is not good unless you purchase a speaker. I wanted this TV to be the same across as my old TV. The salesman did not tell me that you have to measure diagonally so I ended up with a smaller TV than my original TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoxanneT,

      Thanks for commenting. We are thrilled to hear your satisfaction with the exceptional picture quality of the XR55A80K. We greatly appreciate your input with the sound of the built-in TV speakers and measurement of the screen.

      As for the sound, you have to consider that the loudness/volume and sound quality of the television is dependent on the source that you're playing. Quality depends on the original video provided by the video content provider and your connection bandwidth. You can configure various settings related to the TV’s sound such as sound quality and sound mode to enhance your overall listening experience.
      ref: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html

      I hope this helps.

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this beauty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Picture quality is a beauty, so thin and pretty on the wall, and the menu is easy to use. No longer need a device for all of my apps, it’s so great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MegMcG, We are happy that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the only way

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best TV I have ever bought. Do yourself a favor and get a Sony OLED. Watching movies in director mode is insane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iLikeTva,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Entertainment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality are outstanding. This TV was purchased fir use in my sister's group home and she loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeresaE, We're delighted to hear that you like the picture and sound quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 55", Sony Bravia is great. Going from a 32'" to the 55" shows more scenery. There are not a lot of wires. The remote is easy to operate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi printerpaper, Thank you upgrading to your new 55" A80K Sony OLED TV! We're glad you like the clean and minimal wire design and easy-to-use remote control of your new Sony TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. The color is true to natural and have no issues seeing screen clearly when sun or shadows hit screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiger,

      Fantastic! We are truly delighted to know your satisfaction with the incredible picture & sound quality of the XR55A80K. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Near perfect but too too dark.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, but was too dark. I had to return it. If I wanted it on the brightest picture setting, the colors were over saturated and unnatural. On the other hand, the quality of the picture was the best I’ve seen of any tv in person.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicole, We regret to hear that the unit had to be returned. We're sorry to hear about the dark picture issue you had with your Sony A80K. This is usually not the case for our TVs nor the experience we want you to have.
      There are various settings that you can configure in [Picture] settings to match the picture quality or brightness level depending on your personal preference to improve the viewed content on your Google TV. There are also Picture mode settings that provide preset adjustments for the type of picture you are viewing.

      Link is provided below for more information about the picture adjustment settings of the TV:

      https://www.sony.com/electronics/support/articles/00190409


      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback.-Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is number 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality! I am and always have been a big fan of Sony TVs, blueray players and cameras. This set will not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XR A80k OLED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE! This TV is so crystal clear and the sound output for the size is pretty darn amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia - GREAT TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has the best color and definition of any TV I've ever seen. It's the natural colors and not that ehanced, flourencent colors you find on other units.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smitty, Thank you for the 5-star rating! We're glad you like the excellent colors and picture quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i got for bedroom. Great picture. Sony allway has great stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Exception picture!! Got this when the Samsung I ordered was delivered broken. So glad I got this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, BrentM! We're glad that you went with our product. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting another Sony for years. Picture quality is amazing. Works well with my surround sound. I had to exchange out my Sony sound bar and got Hisense. I’m satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oled tv picture is amazing, Sony always has great quality products

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice but not bright enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the TV. However, I have it next to a couple other LED screens and they are brighter than this one. This has much deeper blacks, obviously, but it’s frustrating to have to dim the other tvs to match it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicMuffins, Thank you for the feedback on your experience with your XR55A80K. While we're glad you like the deep black levels, we regret to hear that the brightness level did not live up to your expectations. There are also various settings that you can configure in [Picture] settings to increase the brightness, colors, and contrast level to improve the overall viewing experience on your Google TV. You may refer to the link below for more information about the picture adjustment settings of the TV:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html

      Should you need further help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Beautiful TV and Sound Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly cant rave about how much i love this tv emiugh. The quality in both the video and sound are honestly amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vmlmyway,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Breavia XR A80K

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking OLED. Dark blacks fine detail. Very pleased with the 55", plenty big. 4K's and blu rays all look amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL,

      Amazing! We're thrilled that you are enjoying the size and picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED 55

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great picture quality. OLED is awesome, Sony OLED is the best you can get!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best TV I've ever owned. OLED technology show deep blacks and the fact I can view my TV from any angle is awesome! The picture is a little darker than some tv's but I don't particularly notice it or mind. Its rich and deep with detail like I've never seen. Sony has been my go to tv all my life and I see no need to change that now. I'm extremely happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gman, Thank you for the great review! We're thrilled to hear you like the deep black levels, wide viewing angles, and overall picture quality of your Sony A80K OLED TV. For dark picture concerns, please follow the steps on this link to resolve the issue. https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-02_04.html
      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US