Customer Ratings & Reviews
- Model:
- XR55A80K
- |
- SKU:
- 6502610
Customer reviews
Rating 4.7 out of 5 stars with 779 reviews
(779 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV's picture quality, describing it as unmatched, stunning, and amazing. They also appreciate its color, easy setup, gaming features, OLED screen, and sound quality. While some have concerns about the remote control and warranty, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was very informative. He answered all my questions and directed me to exactly what I wanted. The tv is great and we are enjoying it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveC,
You made the right choice! We're glad that you are enjoying this amazing TV. It's also great that you were assisted professionally.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sweet Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color crispness of this oled, superb built in enhanced sound quality is a bonus. Get one you wont be disappointed!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi inorod, Excellent! We're glad you love the vibrant colors, amazing OLED display, and great sound quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
USB ports stay on 24/7/365
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about the USB Ports stay on all the time and unable to turn them off. Also Sony doesn't set tv at best picture but if you go to YouTube and search how to set for better picture you'll see what a difference in the picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichJ, We are sorry to hear that the A80K did not meet all of your expectations when it comes to the picture quality. If you want to enjoy watching a High-quality 4K picture, a Premium High Speed HDMI Cable that supports speeds of 18 Gbps is required.
And to display 4K 120 Hz picture, an Ultra High Speed HDMI Cable that supports 48 Gbps is required. Refer to the cable specifications to find out whether a cable supports 18 or 48 Gbps.
Other than that, you can use any regular HDMI cable.
Also, please make sure set the HDMI signal format to "Enhanced". To change the HDMI signal format setting, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] — [Enhanced format]. For more details, please refer to this link:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09_02.html
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen
Should you need further assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Happy Camper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love it- I came in to purchase a SamSung. but your associate said to buy a Sony- He was right- That's why I only come to Best Buy- You NEVER stere me wrong
I would recommend this to a friendBrand response from SonyListens
Posted .Hi crouton,
Thank you for the 5-star rating and we're glad to hear that you love your new Sony television. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Satisfied with Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned two of these TVs and they are acceptable products. A few glitches with software updates and external speakers but otherwise a solid product.
I would recommend this to a friendRated 5 out of 5 stars
A GREAT DEAL....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more pleased with the advice on selected model and set up was seamless. Your personnel were polite and efficient and the TV has been the best we've ever had. THANK YOU.....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomC, We're very happy to hear this feedback!
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received excellent customer service choosing our new TV. It exceeds our expectations and was so easy to set up. We will be back again when we need to update our home’s additional TV’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TannaK, We are thrilled to hear about your experience. We hope that you are happy with your new Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the tv so far. Darker scenes and real deep black color looks incredible and the color contrast is amazing.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
A80K review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is outstanding to watch movies & Gaming. Sony made it better and brighter than the A80J. Sound is extremely good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vlad, Awesome! We're glad that you are happy with this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review! Jay
Rated 5 out of 5 stars
Best image for a tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the best processor for a smart TV, this Sony Bravia has an impeccable image as well as, in my opinion, the best loudspeaker system, highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JovannyY, Thank you for the great review! Good to know you're enjoying the superb image quality and excellent sound of your new Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Gaming, Picture quality
Rated 5 out of 5 stars
Very good tv with good details
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like oled alot more then led. The dark scenes look much better and video games look alot better too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antttthonyy,
You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Great gaming and integration with ps5
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching and playing games with this tv and PS5 is an incredible experience. The tv controller syncs with your ps5 and your Sony sound system if you have one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnmanuelH, we're glad you are enjoying our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony 55” TV Wall Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Images are very realistic and clear. Colors are bright and look very natural. Enjoying my first Smart TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunkist, That's amazing! We're pleased to hear you like the life-like picture clarity and bright colors of your new Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Life long Sony fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the TV,s I have bought over 50 years have all been Sony. I never had to repair or had a issue with any of them. My experience with Sony has been 100 percent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jimmy, That's awesome! Thanks for sharing your experience with Sony. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Your continued support means so much to us. Thank you for choosing Sony! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture and sound quality. easy to use. like the ability to switch back and forth on the smart tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Apple, Awesome! We're glad that you like the ease of use, picture, and sound quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Bravia review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Sony Bravia and it has a great picture. The settings are very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pencil, Thank you for the 5-star rating! Good to know you like the great picture quality and ease of use of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Happy Home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman at the store was very helpful in helping me pick out a TV. He was informative on what I wanted for my home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, We are glad that you are happy with your Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for choosing Sony! Vincent
- Cons mentioned:Remote control
Rated 5 out of 5 stars
Nice tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actual buyer, not paid, this is a really nice tv, very many different things you can do on this tv, you can browse your google photos and videos on this tv, its very nice, although it would be nice for the remote to have led buttons, but hey, who doesnt habe a phone to light up the buttons with so you can see also if the tv is in you can see the burrins so i guess its not really a problem
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ever, Thank you for purchasing the Sony A80K! We're thrilled to hear you're enjoying the Google TV features of your Sony A80K. At Sony, we are always looking to improve our product quality and features. We have noted your input about the lack of backlit buttons on the remote and will be sure to forward this feedback to the appropriate department.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best TV Viewing Experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from x930D and it’s so worth the wait! Perfect blacks and great motion handling!
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Excellent picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Quick on and very thin….. especially bright with vibrant colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb, We're very grateful for this positive feedback! Glad you like the slim design, excellent picture quality, and vibrant colors of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam





















