Customer Ratings & Reviews
- Model:
- XR55A80K
- SKU:
- 6502610
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 55" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV's picture quality, describing it as unmatched, stunning, and amazing. They also appreciate its color, easy setup, gaming features, OLED screen, and sound quality. While some have concerns about the remote control and warranty, the overall sentiment is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does a good job with all platforms! I use it with an Amazon fire stick, Hulu, Netflix, etc. Even gaming!
I would recommend this to a friendMarvelous Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new BRAVIA XR OLED has allowed me to see the golf ball on the green again. I could not see a golf ball on the green with my Samsung QLED Smart TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Epson, we're glad you are enjoying our product. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing SONY. ~Earl
The two Geeg Squad were polite & knowledgable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation is neat - the 55 inch Sony OLED TV and the Sound Bar look like one unit. There are no gaps and there are no wires visible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larrycr, We're glad that you are satisfied with your purchase and with the install team. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. The black is so black, the picture is vivid and just stunning.
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, FAWN! We are so happy to hear you love your new XR-55A80K and that you are satisfied with its exceptional picture quality.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture on the tv. It was simple to set up and get it running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iphonecase, We're glad to hear that you are happy with this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
Beautiful TV System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, why didn't my Bose VideoWave TV System breakdown earlier, so I could have purchased my Sony-55" Bravia TV system. A great system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryJoe5649,
That's very nice to hear! We're glad that you're enjoying your new Sony television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
A80 or a90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was considering the a90, but went with the a80. Great choice between pricetag and performance it met all expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonp, we're glad you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing SONY! ~Earl
Bill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is great! Now if we can only get a Geek Squad member who actually shows up for their appointment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for the 5-star rating! We're glad that you are happy with your purchase. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you very much for recommending our A80K and for choosing Sony! - Craig
- Pros mentioned:Ease of use, Picture quality
owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, clear picture and works well. Easy install with new Sony sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BOBLEE, Thank you for giving the A80K a perfect rating! We're glad you like the picture clarity and easy soundbar installation. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
No A/V Sync on this TV.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV gets a great picture, however, there is no AV sync so many channels have a sound delay thats driving me crazy. Where is the av sync setting? I have found none is available.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike32935, While we're glad you like the great picture quality of this TV, we regret to hear you're having an issue with the sound delay when watching TV programs. This TV has an AV sync settings. Set [A/V sync] to [Auto] or [On]. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Audio output] — [A/V sync]. Please note that the AV sync setting on this TV is only applicable for Bluetooth A2DP-supported models that can use Bluetooth audio devices.
I would suggest checking the settings of your cable/satellite box if it supports a similar AV sync setting adjustments. Please reach out to your cable service provider for further assistance.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Great but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, good sound easy step by step setup. Super happy with the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerT Awesome! We're thrilled you like the picture clarity, great sound, and ease of setup of your new Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Bravo, Bravia XR OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super bright, very high definition and sound is good even without the sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan, Excellent! We're very pleased to hear you like peak brightness level, 4K high definition display, and great sound quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Bravia 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality and sound.Only wish is that the height was a bit more or that a 60 inch TV was an option. Due to space I was 1 inch short of fitting a 65!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bdjk, Thank you for the feedback on your experience with your XR55A80K. We're glad you love the great picture and sound quality of your new Sony TV. We have noted your input and will be sure to forward this feedback to the appropriate department.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Michael arrived on time and solved my problem. Asked if there was any other problem; the answer was no. He left.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephK, That's great! Good to know you had an amazing technical support experience.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Brava
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the Sony Bravia I gave my husband as a birthday gift. He finds it confusing so I usually have to assist him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreaA,
Thank you for the 5-star rating and we're glad to hear that your husband is enjoying his new Sony television. Use this Help Guide if you have any questions on how to use your TV.
https://helpguide.sony.net/tv/jusltn1/v1/en-003/index.html
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
TV not compatible with Spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great. What would have been nice was for the Best Buy EE had informed us that this TV is NOT compatible with Spectrum!!!!!!.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteK,
Thank you for the review and we do apologize for the inconvenience.The Spectrum TV app is not currently available on the A80K. However, this TV supports Chromecast built-in. You can use the built-in Chromecast feature to cast the content from the Spectrum TV app on your mobile device to the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly appreciate the clarity and the anti-glare however compared to the Samsung pop like colors vibrant I was sold to go to the direction again back to qled..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyPhones, we're glad you to hear that you appreciate the clarity and anti-glare of our product. We understand your feedback regarding the picture quality of our your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. You can follow this link for more information:
We have our Support team that is always happy to assist. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80K
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
Nice Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at this tv for a while and the reviews and decided that it was the best option out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IPAD8usable,
You made the right choice! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality, Sound
Love my new Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and decent sound! Easy to set up - my grandson helped me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HPUser amazing! We're glad that you like the picture, sound, and ease of setup. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. For those who are not tech savy, a little difficult to set up with Sony receiver for surround sound but great TV over all
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ALBEE, Thank you for taking the time to review the BRAVIA XR A80K TV. You can check this link for a guide provides hookup methods and general procedures on how to establish the connection: https://www.sony.com/electronics/support/articles/00231150.
With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review. Jay