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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 651 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for price range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and user friendly, I hooked up my PlayStation and Xbox and it was compatible right away with my systems and all my streaming services

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing Picture!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this 55” Sony Bravia OLED tv purchase! The picture is beyond amazing!!! It was easy for two of my young friends to set up and hook everything up….just in time for NFL Football! I almost got a different brand, but I’m so glad I went with the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, SusanW! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan and have 2 older models that are not smart tvs. This one is and it is great. It was easy to set up and hook up the sound bar. Picture is perfect and I have no problem hearing the actors over the loud noise or music in movies or tv. shows. So glad I bought it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaC, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 a80l

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many TVs for both business and personal use. Without a doubt, the Best Buy sales associates truly impressed me with their recommendation for my home office. The Sony 55 a80l is an exceptional TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryJ, Thank you for your awesome review! We are glad to hear about your awesome shopping experience! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Oled quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Tv for a great experience

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like gaming you’re going to love this tv. If you like watching movies, tv shows, and videos, you’re going to love this tv. This tv has a great picture with the oled display and great sound with Sonys improved tv speakers. Truly happy with this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ringel19, We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture but technical issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image but delay in sound after TV is turned on. This happens whether sound is coming from TV or from Bose speakers albeit it is a longer delay with the latter approximately 20 seconds. Also keep getting an error that TV isn't connected to internet despite connecting it multiple times and other devices not having an issue. I am not sure why since Geek Squad set everything up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nebsail, Thank you for your honest review! We are glad to hear that you are happy with your new TV. For the TV issues, we would like to reach out and make sure that you get the best experience out of your Sony A80L TV. May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The nicest TV I ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Using it without a sound bar, and the audio is great. The stand assembly was easy, they just snap in place. Have this TV in the living room and it is used for movies and video games. Very highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blockhead, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Every night is movie night

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an upgrade from the curved tv. WOW. Perfect for movie nights and hooked it up to my ps5 for insane graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this new Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic tv...the clarity of the picture is amazing! It adjusts to the brightness in our room without compromising picture quality. Very nice interface with our internet so much so that we no longer use our Roku with it. Sound is the best we have had with a tv, and no sound bar needed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gdog, That's great! We're very happy to hear you like the amazing picture clarity, excellent brightness level, Google TV user interface, and immersive TV sound of your Sony A80L. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I’ve ever owned. The picture and sound is so crisp and clear. The brightness could be a little better. But I did get the TV when it was $700 off so I can’t complain too much. Much better picture than many TVs I was looking at prior to buying this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathonO, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    CAS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television viewing quality and sound, with added sound bar is excellent. It was professionally installed by two young men from the Geek Squad, Mike and Jay. They were very knowledgeable and polite. I would recommend the TV and team again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Castle, Thanks for sharing your experience. We are happy that you like the picture and sound quality of your Sony BRAVIA A80L OLED smart Google TV. It's also great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV w/ impressive sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV from Sony! Solid syncing with PS5, clear image, impressive sound without soundbar, and lots of options under the hood. Main criticism is it's not the brightest, so I wouldn't put it in a room with a ton of sunlight. Maybe deserves 4.5 stars but happy to give it 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brendan, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new A80L TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture ans sound. Easy to set up and love the flexibility of the stand legs. They can be setup with internal rotation for smaller tv stands. With all of the technology advancements this tv should stand the test of time easily the next 5-10 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlaneJ, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the recommendation from my video guy. He was right, this is a great tv. Really nice after years of by itty bitty 32" set. And the tv sound is great, and you may not need external sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WoodrowV, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at the three major brands and compared specs plus viewing in store pictures. Settled on the Sony for picture quality and sound quality. After setting up and adjusting to my preferences I am pleased with the result and would recommend this set to future customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flatoutflyn, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your TV purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv screen makes the picture look like real life. Really easy to set up. I don't run the tv apps. I run my apps through Roku and my cable box. If you catch this tv on sale I would highly recommend that you buy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GBIII, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV / Great Set-up Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to get this great set on sale. Beautiful picture, fantastic sound. The Geek Squad did a professional set up and gave me a tutorial.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lilabjo, Congratulations on your new purchase! We're delighted to hear that you are enjoying the beautiful picture and fantastic sound of your new Sony BRAVIA XR A80L TV. It is also great to know that you had the best experience with the installation. Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for tv movies and games. Adjustability for picture settings is very nice too. Great addition to the home. Definitely is better with a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonk, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for almost a month now and I must say it is pretty awesome. The tv quality and clarity is incredible. Sound is not that good with the internal speakers. But when you add external speaker, (like Bose) your sound will take flight. Whoop!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillL, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Bravia OLED review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great. Geek squad did great job in set up. PLus tech found our existing sound system superior to new sound bar and speakers we were buying. So we kept old spund system and he returned new for refund.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandyR, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

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