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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 645 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) highly for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the TV's advanced features and overall quality. However, some criticisms focus on the remote control's design and lack of certain buttons, as well as the product's high price point. The overall user experience is largely positive, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 645 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Perfect picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv out there! Perfect picture and easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kanepole, Amazing! We're delighted to hear that you like the picture quality and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 a80l

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many TVs for both business and personal use. Without a doubt, the Best Buy sales associates truly impressed me with their recommendation for my home office. The Sony 55 a80l is an exceptional TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryJ, Thank you for your awesome review! We are glad to hear about your awesome shopping experience! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good size and image quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took quite a bit to set up, but the image quality was great especially since it's a OLED. Especially the sound was great, didn't even buy any extra sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chat, That's awesome! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV / Great Set-up Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucky to get this great set on sale. Beautiful picture, fantastic sound. The Geek Squad did a professional set up and gave me a tutorial.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lilabjo, Congratulations on your new purchase! We're delighted to hear that you are enjoying the beautiful picture and fantastic sound of your new Sony BRAVIA XR A80L TV. It is also great to know that you had the best experience with the installation. Thank you for choosing Sony! -Maria Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture, sound, easy set-up, GREAT TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thud, Excellent! We're pleased to hear that you love the picture quality and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this 55” Sony Bravia OLED tv purchase! The picture is beyond amazing!!! It was easy for two of my young friends to set up and hook everything up….just in time for NFL Football! I almost got a different brand, but I’m so glad I went with the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, SusanW! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The nicest TV I ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture quality. Using it without a sound bar, and the audio is great. The stand assembly was easy, they just snap in place. Have this TV in the living room and it is used for movies and video games. Very highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blockhead, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan and have 2 older models that are not smart tvs. This one is and it is great. It was easy to set up and hook up the sound bar. Picture is perfect and I have no problem hearing the actors over the loud noise or music in movies or tv. shows. So glad I bought it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaC, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for tv movies and games. Adjustability for picture settings is very nice too. Great addition to the home. Definitely is better with a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonk, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture but technical issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image but delay in sound after TV is turned on. This happens whether sound is coming from TV or from Bose speakers albeit it is a longer delay with the latter approximately 20 seconds. Also keep getting an error that TV isn't connected to internet despite connecting it multiple times and other devices not having an issue. I am not sure why since Geek Squad set everything up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nebsail, Thank you for your honest review! We are glad to hear that you are happy with your new TV. For the TV issues, we would like to reach out and make sure that you get the best experience out of your Sony A80L TV. May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best sony tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony tv is best i had ever bought. Its picture and sound quality is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TVs I’ve ever owned. The picture and sound is so crisp and clear. The brightness could be a little better. But I did get the TV when it was $700 off so I can’t complain too much. Much better picture than many TVs I was looking at prior to buying this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathonO, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Tv for a great experience

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like gaming you’re going to love this tv. If you like watching movies, tv shows, and videos, you’re going to love this tv. This tv has a great picture with the oled display and great sound with Sonys improved tv speakers. Truly happy with this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ringel19, We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on the recommendation from my video guy. He was right, this is a great tv. Really nice after years of by itty bitty 32" set. And the tv sound is great, and you may not need external sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WoodrowV, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture ans sound. Easy to set up and love the flexibility of the stand legs. They can be setup with internal rotation for smaller tv stands. With all of the technology advancements this tv should stand the test of time easily the next 5-10 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlaneJ, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Sony!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the colors that this television produces! Vibrant, bright and breathtakingly beautiful are some of the ways that I would describe them. You have to experience it yourself by seeing it side by side with another brand!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReneM, Amazing! We're thrilled to hear that you are enjoying the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV w/ impressive sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV from Sony! Solid syncing with PS5, clear image, impressive sound without soundbar, and lots of options under the hood. Main criticism is it's not the brightest, so I wouldn't put it in a room with a ton of sunlight. Maybe deserves 4.5 stars but happy to give it 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brendan, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your new A80L TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv for my bedroom and wow it is definitely a great tv with outstanding picture quality and “Dolby Atmos” sound couldn’t be anymore happier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexaQ, Awesome! We are glad to hear that you are happy with the excellent picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Bravia OLED review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks great. Geek squad did great job in set up. PLus tech found our existing sound system superior to new sound bar and speakers we were buying. So we kept old spund system and he returned new for refund.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandyR, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony makes the best TVs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV. Had previously purchased the 77 inch version and loved it. So bought this one for one of our rooms. Has everything you need from Dolby vision, great oled screen, and slim and sleek design. Would definitely buy again or similar model in different size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Napomar, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

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