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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 651 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV, bravo Sony Bravia!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 55", really pleased with this purchase, great picture and sound without a soundbar. Impressive amount of free content with a Google tv! Installation and setup was easy with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeC, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying my new television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and installation meet expectations, the picture is clear and sharp. The installer spent sufficient time assisting with new features and operating systems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryE, Amazing! We're happy to hear that you are happy with the picture quality, features, and operating system. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review on Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. I only have Sony tv’s and have had no problems with any of them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieO, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and picture! Easy to install on my existing wall mount and set up (connect to existing services). Also, received sound advice and kind assistance from salesperson.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Came Through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars even though the first TV crapped out after one month. Best Buy replaced it and the new TV (knock on wood) is working great. Beautiful picture and I am very happy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethP, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and awesome tv! Sony manufactures high quality tvs. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MacisCap, we're glad you like your new TV! Thanks for trusting Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied With This Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and surprisingly good sound without using a sound bar. Disappointed that remote does not have number buttons for changing channels - up and down toggle switch only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Budman, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    March Madness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this Sony TV during march madness. Picture quality is top notch. Sound quality is impressive. Can’t wait to see how it works with PS5!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drizzy, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PICTURE EXCELLENT SOUND-- WE DIDNOT GET A SOUND BAR IN OUR LIVING ROOM THIS TV IS GREAT.WE HAVE A SONY IN EVERY ROOM HOWEVER THE OLED SOUND IS BETTER

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldM,
      Thank you for being our Sony valued customer! We really appreciate that you like the excellent picture and sound quality of your A80L TV. We're excited to continue working together and providing you with the exceptional products and services you expect. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bravia Smart TV. Easy to setup and has great quality. I will always choose this brand due to it's performnce.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheltonQ,

      You made the right choice! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv and great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the tv. crystal clear and love the speakers in the front. can tell a big difference in tv quality. best buy outlet people were great too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi annr, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television, the default colors look amazing out of the box. The picture is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StefanK, Awesome! We are glad to hear that you are happy with the excellent picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia A80L OLED 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has very good picture and sound right out of the box. Have not made very few adjustments. Just minor ones for my personal situation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidP, fantastic! You've certainly made a great choice! We are extremely pleased it suits your needs and expectations. Thank you very much for sharing your excellent experience with the XR55A80L and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Amazing OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Hisense 4K LED (2017) and this TV is seriously a step up. The oled screen is amazing in hdr, the Android TV os is smooth without any issues. I would recommend this TV. (2023)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB, Congratulations on your upgrade! We're pleased to hear that you're enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. Easy to set up and great features are built in. Terrific value and had a very nice experience at my favorite BestBuy. Thanks for all your help!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahD, We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    family addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the picture to the sound this television is absolutely PERFECT. Sony has done and made a wonderful viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GOOFY, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pic and the sound is awesome. The reason i gave it a 4, was because the forst one that was delivered had a line in the picture. The teck was up front and showed it to me. He also said it would get worse over time. So, Best Buys swapped it out for another new tv. Picture is great on this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaK, Thank you for your honest review! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv with an extraordinary picture. Lots of options to choose from. You don’t know what you’re missing until you have to get a new tv and then you are shocked by the improvement.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonya, Amazing! We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Right Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it's clear picture, sound, and clarity. The side view is clear and sharp picture. It’s worth the cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaR, You've definitely made an excellent choice! We're glad you love the sharp and clear picture and sound clarity of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Bravia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, but not compatible with the Bravia app. 8/10

    I would recommend this to a friend
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