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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 647 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) highly for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the TV's advanced features and overall quality. However, some criticisms focus on the remote control's design and lack of certain buttons, as well as the product's high price point. The overall user experience is largely positive, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 647 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV works great right out of the Box. Picture is amazing. It a real quality Television. Build quality is excellent. The sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleR, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First OLED I buy and i love it so far still getting use to it and all the settings but works great with my PS5. Sound quality is very good i do recommend this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fabian, Congratulations! We're delighted to hear that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    The best costs more and this is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Sony Bravia 55-inch TVs, and this is the newest one. They cost more than most TV's, but there's a reason - they still make better TV's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Beautiful picture especially in dark rooms

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv ended up having some panel issues with my model but other than that it was a great experience I could recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Welcome change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors and versatility for entertainment in comparison to our previous older TV. We were sold when viewing a live display and we’re not disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertJ, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, clear picture and excellent sound quality all backed up by the installation team

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NeilM, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have every owned. Great picture. Sound system auto adapts to your room which is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Erin, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV! The price is high asf but the TV is good! Use it with my PlayStation and the games look beautiful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JWILL,
      Many thanks for the 5-star rating! We're happy to hear that we were able to give you a good match for your viewing and gaming needs. Your satisfaction with your X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this purchase, amazing picture quality, and what I like the most overall is how much I paid for it great buy for me .!! Amazing tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxM, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    A great upgrade to an aging entertainment system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade the centerpiece of the home entertainment system, the Bravia smart TV replaced the entertainment PC and simplified our experience greatly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonMc, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great image! Some expected features not there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image but some expected features (per sales associate) not there. Only one BT headset at a time (told there could be 2, and no 3.5MM Audio Out port. (Told there was one). Have worked around these "missing" features but with limitations.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Banjo, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound with the refresh rate and Dolby speakers inside. Easy to setup and love that it links to all Sony items

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cricket, Awesome! We're glad to hear you feel that the A80L is worth its price! And we're thrilled you like the amazing picture and sound, refresh rate, and ease of setup of your new Sony OLED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Watch this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! So happy we got it. The OLED is worth the higher price (if you can afford it).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fsmadison, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony BRAVIA 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV and I love it! Everything about it is perfect, my family and I have been loyal to Sony for a long time and it still doesn't disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Performing OLED TV from Sony

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful OLED picture. Nice features. Smart functions work well. Another great product from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SNArcadia, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better to buy in store.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Picture Quality Is By Far The Best thing i have ever seen,Unfortunately I had to return it, Had this delivered and screen was missing factory Labels!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasD, While we are glad to hear that you are happy with your purchase, we are sorry to hear that it had to be returned due to factory labels missing on the TV screen.

      Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture!

      We hope that you consider Sony again in your future purchases!

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One Good and one not so Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top shelf television. Sony sound bar I purchased not so good. I had to return to store and the Gerk squad gave it a tumbs DOWN..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Screensaver, Thank you for choosing Sony! While we are glad to hear that you are happy with your new Sony TV, we are sorry to hear that the soundbar had to be returned. Thank you so much for the 5-star rating and enjoy your new TV! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia OLED rocks!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality, even in a room with some windows no major concerns about contrast and brightness. Audio quality is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafael, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality. Super helpful in store. 55 is perfect for our room and it's a full screen with minimal boarder

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swimbikerun, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit. Picture quality is excellent and love the Google TV with voice search.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeP,

      Awesome! We're glad to hear that you love the picture quality and smart features of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

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