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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 651 reviews
  • Rated 5 out of 5 stars

    Excellent OLED Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OLED display is amazing. Vey happy with the picture and the Google TV operating system. Install was easy. Plenty of connections and inputs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidR, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Great blacks and picture, sometimes a bit dark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, love the TV. The contrast and sharpness are great. Sometimes it seems a bit dark, and we're using the "vivid" setting most of the time. Big improvement over our 12 yr old XBR LED tv, which was great for the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GilB, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    I feel like I have moved into the Jetsons area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the TV. The salesperson was extraordinary knowledgeable and helpful. The young man that delivered tv was awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zwazzi, Thank you for your awesome review! We are glad to hear about your awesome shopping experience! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Doesn’t play nice with Xbox series X sometimes, but not enough to only be 4 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koolaidbigman, Thank you for the 5-star rating! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony A80L. Please let us know what specific concerns you're having when you're using it with Xbox series X. Please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    SONY OLED Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Wide viewing area is just what we needed. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skoc, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony A80L

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without question the leader in the mid range tear of the OLED market. Also, one of the most underrated TV's of all of 2023.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinC, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sony Bravia TV. Best Buy's sales rep helped us a lot in deciding what we needed and wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardP, You've made an excellent choice! We're glad you love your new Sony A80L. And good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony The One and Only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not expect anything less from SONY, This is my 4th Sony TV. They have never failed me. I have either sold them or given them away.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuciousS, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony 55

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. Got it at a great price. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ant40, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your Sony A80L TV! We are extremely pleased to hear you are enjoying the very good picture quality of this OLED TV. It's good to know that your investment is worth it. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great costumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales man did a great job explaining how the tv we wanted to buy works. Very polite

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddieV, Thank you for the 5-star rating! Good to know you had an amazing customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the service and the TV. LOVED how they displayed all the TV's so it was easy to decide which one I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosemarieA, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Oh my...OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first entry into the world of OLED...fantastic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fredT,

      You made the right choice! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Puchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the sales team and installers were knowledgeable and very well versed on all aspects of the equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmoon, Great service! We're also glad that you are happy with your purchase. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I would have this type through the house and in all the bedrooms

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiefW4wf, Thank you so much for your review! We are so glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Beautiful, bright picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional television, terrific delivery, easy set-up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrrobertF, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    55" Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got All the needed connectors we have a dvd, headphones,hearing aids and the stallilite hooked up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BevK,
      Thank you so much for the 5-star rating! Nice to know that you were able to connect your devices to the A80L TV without a problem. We are committed to providing you with the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase and the person that helped us make our decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    FoCoKD TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sharp picture! Delivery was fast and easy. Store personnel were very helpful, thanks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenD, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony OLED Bravia 55 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv that was installed perfectly in the space needed for our family living kitchen are upstairs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferL, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this open box purchase. The price was very good and the description of the item’s state was accurate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isleva, Amazing! We're glad that you like the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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