Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 651 reviews
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Glad I spent the extra money and got this TV. Everything has worked great.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Kuffco, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony oled
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tv, really good smart features looks great viewing from any angle
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnS, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Family tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Sony Bravia television,is well worth the purchase price
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi StevenH, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Amazing
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Video quality amazing. Bad part, the sound. Luckily, i had a soundbar to help out with that.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Sandy, awesome! We're glad that you love the picture and sound quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great install team! The sales person in the store was ver knowledgeable.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi FrancesA, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
mrs
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very happy with our new tv. The installation was superb
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JeanneP, Excellent choice! We are so glad to hear that you are enjoying your new A80L TV! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Best of the best
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is absolutely one of the best purchases in recent memory
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Posty, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Awesome tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t go wrong with this Oled Tv! Couldn’t get enough so I’m sizing up!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RogelioB, Awesome! We are so glad to hear that you are now enjoying your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Blows your mind!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My best purchase for the size tv. Do not go any less than Bravia.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi PaulF, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony XR 55A80L
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good TV with suboptimal (Google TV) operating system.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thanks for the 5-star rating, JohnH! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Good item.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to have a TV of the same type. Averall, I am happy with the new TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JorgeR, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
55 inch Sony oled
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great customer service, curb side pick up was great.
I would recommend this to a friend
Brand response from SonyListens
Posted .
HI ErnestoR, It's great to hear that you were assisted well by our local dealer. We hope that you like your new Sony BRAVIA 4K TV. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
5 start product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No complaints at all.happy with this purchase Sony is the best
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi LazaroE, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
So happy
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent for family reunion, Movie time
And more .
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Price maybe not worthy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Grewt picture but for the price im not sure if its worth
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi there, We are sorry to hear that the XR55A80L TV did not meet all of your expectations. We'd love to troubleshoot any issue that you are having with the TV and make this a better experience for you.
May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Rated 5 out of 5 stars
Sony 55" OLED TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding OLED TV
Easy to setup and control.
I'd buy it again!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Texas, We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
TV purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sales associate was very helpful. We are happy with our purchase.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CynthiaK, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
great!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great resolution, we are thrilled! install was terrific
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello CatK, Awesome! It's nice to know that you are pleased with the amazing picture quality of your new Sony TV. Also, we're happy that the installation team did an awesome job installing the TV to your place. Thanks for choosing Sony! - Marco
Rated 4 out of 5 stars
To dark for me.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only thing that I don’t like of this is the brightness. Too dark for me. If that is not a problem for you, go ahead.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi JorgeH,
Thank you for sharing your experience using your A80L OLED 4K Ultra HD Google TV. We really appreciate the feedback regarding the picture quality of this TV. If Picture mode is set to Cinema or Custom, the screen may become dark. If the screen is still dark after you change the picture quality mode, change the setting Picture, Brightness or Contrast (Too bright or dark) and adjust the brightness to your taste.
For best picture quality, we do not recommend exposing the screen to direct illumination or sunlight and installing the TV in a room with a reflective wall and floor materials. You can always adjust the picture and brightness setting of the TV for any glare concerns.
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name: Best Buy Username: Model Number: Issue: Telephone Number:
Despite your concerns, we're happy that you like most of the features and overall performance of the TV. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Expensive but worth
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Expensive, but the OLED pops. Really light as well and easy to navigate.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Excellent purchase! We're also glad that you like the ese of navigation. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin