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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 651 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and great purchase experience! I can recommend this TV and Bestbuy in Folsom!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlorianT, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Our Bravia Upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We worked with salesman Kirby to choose a TV that would meet our needs. He works in the Warwick , RI store. He was excellent in discussing the qualities of the Bravia we chose. He was excellent in his presentation, information, pros and cons of all questions we had. We were very pleased with his service and follow up. Our home service person was Eric and he, too, was excellent, efficient and informative. We appreciated the excellent service by both. We intend to go back and purchase a new TV for our bedroom, again an upgrade. I have already spoken to Kirby about this second purchase and requested Eric as the service tech.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BRAVIA, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must buy at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! Great sound and picture quality. Excellent price, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnneL, You made the right choice with the Sony A80L! We're thrilled that you like the outstanding sound and picture quality of the TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, decided to go with a smaller screen to afford the higher quality picture. Very happy with the decision. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jar2so,

      Thank you for the purchase and we're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV’s X 3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size perfect for the area in my condo. The color quality is phenomenal. Loved it so much we purchased smaller version for our bedrooms.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanV, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Treated Myself To an Awesome Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture on this television. Sound is great too. There is a change in volume when you change from one format to another.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VacaPhotos, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a month using this tv and so far it’s great. Definitely way better than Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sher, We're glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful crisp picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that a 62 year old man can judge pictures well, but I couldn't believe how easy it was to watch the pitching for the world series.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user116518, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Smart is smart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart TV. I now only need one remote to control everything and no need to juggle multiple. Life changing lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user981633, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So amazing, it's like having the people on the tv sitting right in the room next to you!A

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing, Awesome! We are delighted to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv and sound bar review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and the picture is so vivid and clear. The sound bar is amazing too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user116462, Excellent choice! We are delighted to hear that you are happy with the picture quality of your new TV paired with your soundbar! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    TV SONY OLED, de lo mejor en calidad y precio!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my 55" OLED TV, which I dreamed of having!!!!...I bought it at Buy Best, great quality in all their products!!!...the service was fast and the online support and The delivery was phenomenal!!!...friendly staff and they gave me serious and respectful attention...I did everything online with the store, so when I picked up my TV it was all easy and fast!!!!... I will go to the Buy Best store again!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVSONYOLED, That's fantastic! Thank you for sharing such a wonderful shopping experience. We're really glad you're happy and satisfied with the great customer service, and exceptional picture quality of your new A80L OLED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Thank you for purchasing the 55" A80L and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Beautiful color and loud sounds. Overall good choice for a TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awada, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony Bravia OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, the detail is so much better than our old Sony Can’t wait to watch some NFL action

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenB, Awesome! We're glad that you like the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 55 inch OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is crisp and clear, definitely worth the investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterS, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony oled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Easy setup. No negative issues thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a crisp picture with great color and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, RN003! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Great sound quality. Great size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoanC, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    ALL IS WELL THAT ENDS WELL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well with the first TV until we tried the WI-FI. It did not work, faulty WI-FI card! One week later the geek squad was out with another TV. Everything worked fine. We are glad we paid for the geek squad. they identified the hardware problem. we would have never figured it out on our own. All ended well. IN THE END A GREAT TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerM, We are sorry to hear about what happened to your Sony TV. We are glad to hear that the issue was resolved by Geek Squad. Should you need further assistance with your Sony TV, we are always here to help.

      You can reach out to us at [email protected].

      Please use this format to reach out to us for assistance.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clearest Pictured

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, best picture I have ever seen! Just buy it!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user969508, Excellent! We're happy to hear that you like the picture quality of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

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