Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 651 reviews
Rated 5 out of 5 stars
Smooth purchase; Smooth setup = Happy husband!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love our new Sony 55" TV! Geek Squad did a great job setting it up and explaining any questions we had.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi LindaSusan, Thank you so much for the 5-star rating! We are so glad to hear that you are happy with your TV purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
A Cinephile’s Dream Screen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a filmmaker, my new Sony Bravia is a stellar viewing experience.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CrazyAboutFilm, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Decent picture quality, lackluster build quality
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall the picture is decent. It’s a bit dim for non HDR content, but not terrible. The biggest issue I’ve had is build quality. I returned one for a bent frame along the bottom and screen warping - which I thought was from the frame. The second one also has a very wavy screen - not super noticeable when the TV is on, but reflections highlight how poorly constructed the TV is.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Joshua,
While we are pleased to hear about your satisfaction with the superb picture quality of our XR55A80L, we are really sorry if you encountered an issue with your first unit and that it had to be returned. Also, we apologize if you're experiencing display problem with your second unit. We want to make sure you’re taken care of and help check on your TV. May we contact you directly to get more information and assist you further? If so, please email the following details to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: BestBuy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo Sony Social Support
Rated 5 out of 5 stars
Smart TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is very good. It’s very convenient because of the voice feature.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi VanT, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Rated 3 out of 5 stars
Remote issue
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The remote does not work well. The options are limited. I'm even having issues with the Verizon remote that was set up for me by the bestbuy team.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi there, we are sorry to hear that you are experiencing issues with your Sony TV remote. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Username: Telephone Number: Model Number: Issue:
Regards, Carl
Pros mentioned:
Black level, Picture quality
Rated 5 out of 5 stars
Amazing TV! And Gaming TV!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Big improvement on the colors and the blacks looks so satisfying. Also for gaming is amazing! I got my ps5 connected to it and the games look amazing with the OLED and especially the 120fps for competitive gaming like COD OR FORTNITE
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi AlejandroG, Awesome! We are glad to hear that you are happy with the amazing 120 refresh rate of your TV for Call of Duty and Fortnite! Thank you so much for the 5-star rating! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Do It!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I seem to always buy tvs every couple of years but knew after reading and researching this TV I knew it was worth the investment. And truly is. Each time I find myself entranced like in the store when you are just browsing right at home. Great purchase and is still going great! The quality is just superb. Pretty lightweight and slick.
I would recommend this to a friend
Pros mentioned:
Brightness, Oled quality, Picture quality
Rated 5 out of 5 stars
My 1st OLED
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this TV as my 1st OLED. Its AMAZING. The colors are so vibrant for movies and gaming! Absolute smart upgrade from my Sony bravia LED to this OLED. Some reviews say its a bit dark, but i must say, i have NOT had that experience. It has been perfect. Im also uding the TV along with the Sony sound bar A7000 and rear speakers and subwoofer. The TV has been configured to be the "center" speaker....and as a package, its perfect. The sound is AMAZING
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ro1979, Awesome! We are so glad to hear that you are happy with your new A80L TV paired with your A7000 soundbar! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Fantastic
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read many reviews on this model versus the older XR A80k and ultimately went with this one (2023 model), despite the older model being similar and slightly less expensive. The upgrades, though not extensive, result in an exceptional product at a more reasoanble proce point than Sony’s latest A90 OLED. I have a full array LED sony from 2020 and the color reproduction on this one blows the LED away. Some reviews noted brightness, this tv is now in our living room where we have only light filteringshades, not blackput curtains. This tv handles glade better than I expected after reading reviews. While bot as thin as some LG models, the sound on this set is just incredoble for a TV, easily the best I’ve seeen. Had considered a spund bar, but honeslty dont believe it is needed. Very happy.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Verified, Excellent choice! We're also glad that you are enjoying your new TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Pros mentioned:
Oled quality, Picture quality
Rated 5 out of 5 stars
Technology at Its Best
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have my Sony hooked up to a Yamaha RX-V385 5.1-Channel 4K AV Receiver. There is a Yamaha 12-inch woofer behind my bed; one Aiwa speaker is mounted near the ceiling in each of the four corners of my bedroom; and two Aiwa speakers mounted on top of the TV. The Sony - 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV coupled with my surround sound system, is a match made in heaven.
It is like having my own home-based movie theater on a smaller scale. For a low-level entry Sony TV, the clarity and picture sharpness are unbelievable. This is space-age technology at its best! I was so immersed into the Armageddon (1998) film that I thought I was going to fall inside the screen and wake up in another dimension. There is sort of a hypnotic effect when watching the screen, as there is energetic movement of people and things, which is good. Example given, when the Space Shuttle launch takes place, the clouds rise up, pulsating, moving majestically, and engulfs the Shuttle as if to protect it against all negative forces as it rises towards the Heavens of space. These clouds seem to reach out towards the TV screen breathing a life of its own.
The details are magnificent. "We have go for Independence," the Mission Control specialist announces. The Shuttle begins its deathly shake as it leaves the launch pad. As the astronauts' bodies begin shaking the details coming from the Sony screen seems to want to reach out and snatch you up into the screen. The red, white and blue colors are so vibrant, that it makes one speechless. If you are not patriotic, you will be after watching this launch scene.
Sony, a job well done!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ChakaZ, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Pros mentioned:
Oled quality, Picture quality
Rated 5 out of 5 stars
Honest Review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The A80L is an amazing oled. The contrast and colors are great. This oled is great for rooms that dont have a ton of natural light hitting the screen. If you want to put an oled in a bright room the samsung s90c, LG G3, or sony A95l would be a better choice. The speaker quality is pretty impressive but i would still recommend a soundbar if you want the best experience. I reccomend turning off motionflow and keeping cinemotion on high. This will remove jutter in movies but wont give soap opera effect. Also highly recommend turning off contrast and black level enhancer as well as noise reduction settings since these settings will reduce the overall sharpness and quality. Keep smooth gradation on low. If you want the most accurate color in films i recommend expert 1 for the color temperature. If you want more vivid color turn on cool color temperature. Also turn off live color. Change all these settings under the custom picture mode. For animated movies i reccomended using the vivid picture mode. Overall this tv is amazing
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi MichaelM, Amazing! We're thrilled to hear that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Pros mentioned:
Oled quality, Picture quality
Rated 5 out of 5 stars
Great features
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven't found anything i don't like about this tv. I used to be a die hard Samsung fan but with OLED tech, I found Sony to be better quality in my opinion. The picture is outstanding. I have my streaming service on 1 input and my PS5 on another. When i switch devices and streaming services the picture and the audio changes automatically (I think it learns after a couple of times adjusting). I watch a movie, everything goes to cinema, I watch a sitcom or tv show and it chooses Dolby or Dialog as needed. I switch to my PS5 and everything switches to Game mode. This is my first TV with Dolby Atmos and it is night and day compared to my old Samsung. Perfect example for this is the movie Interstellar (or pretty much any Christopher Nolan film). I was never able to hear the dialog and had to vol + or - constantly. The loud parts always seemed distorted. With this Sony tv, i can hear the dialog and the sound fx are clear and not overbearing. My next purchase will be a sound bar that supports Atmos to see how it sounds with a boost. Very happy with this purchase
I would recommend this to a friend
Brand response from SonyListens
Posted .
HI StillwoRemote, We're delighted to hear that you like he features of your TV. We appreciate your detailed feedback and thank you for choosing Sony. Erin
Pros mentioned:
Black level, Picture quality
Rated 5 out of 5 stars
Great TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for our room. Great color. Very good with dark/night scenes. It has good sound. I bought a soundbar to go with it. Probably could have saved that money, though there is some marginal improvement with movies.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi WilliamB, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Brightness, Picture quality
Rated 5 out of 5 stars
The Quality I Expected From Sony.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a 14 year-old Sony and wanted to finally upgrade. I chose thie A80L over the Sony X90L. The non-OLED X90L was $400 less and looked amazing, but couldn’t compare to the A80L in a side-by-side comparison. The A80L’s picture is amazing and the sound is great. The tv’s sound has almost as much base and clarity as the Roku Streambar that I use. I use a Roku with my tv because Sony isn’t allowed to offer the Spectrum cable application. When I use the Roku, the tv defaults to a Dolby Vision picture mode which looks great. In my opinion, this tv gets plenty bright, but it definitely isn’t like the ridiculously bright oversaturated “excit-o-vision” I see in other televisions. If you get this tv, I would recommend turning the contrast down to a setting of 90, just as RTINGS.com suggests. My favorite aspect of this tv is how good it makes streaming content look. As other reviews have mentioned, the remote is quite narrow, but is nicely textured on the back.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CharityH, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Pros mentioned:
Brightness, Picture quality
Rated 5 out of 5 stars
The sound is the best I've had from a TV.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this A80L to replace our Sony Bravia 49" TV that was a few years old. We bought this particular Sony A80L because of the reviews and were impressed with what was said about its sound using the screen. It delivered what we expected. The picture is beautiful and the sound is better than any flatscreen TV we have had. You can even hear the low bass coming from this TV. Our old Sony had to be turned up to 30 to hear it and it was rather muddy sounding. This new one only needs to be up to 20 or 25 for clear sound. We can actually understand what people are saying without the closed caption turned on. Despite some reviews saying it lacked brightness we found it brighter and clearer than our old Sony Bravia which was also a 4K TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Chris, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Cons mentioned:
Connectivity, Remote control
Rated 3 out of 5 stars
Great picture in otherwise mediocre TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is 5 stars. Outstanding quality. Looks almost 3-dimensional. Much better than my Sony XBR. BUT...
Sound quality is thin. No analog sound output, only digital, so I needed a digital-to-analog converter to send the sound to my surround system.
Remote is tiny, buttons are small and not intuitive. Not backlit. No numeric keypad.
Automatic setup failed. It took 3 calls to Sony to get TV to work with cable and cable remote. When I turn the set on I always have to hit the TV button on the remote twice to get to cable. It won't remember the setting.
Has wi-fi but no browser. Some streaming services are already set up, Adding others is a royal pain. It is faster to connect my laptop PC to the TV by HDMI cable and stream from it.
I've had Sony TV's going back to the Trinitrons. This unit has the best picture but is the least user-friendly set I've owned.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnJ, While we are glad to hear that you are happy with the picture quality of your new TV, we are sorry to hear that you had difficulties with the setup of your new TV. We also appreciate your feedback on the TV remote as this can help improving our products.
Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Pros mentioned:
Brightness, Picture quality
Rated 5 out of 5 stars
Great TV for my basement
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this Bravia XR A80L for almost two weeks now. It works well in my basement. I was concerned about brightness options, since my previous TV was also a 55" model, from Samsung (1080i model). This Bravia offers specific brightness settings, and I'm good with the one I chose. This Bravia is my first 4K. The 4K program options on broadcast TV (via my YouTube TV) are quite limited for now, but no worries...the picture for regular TV shows & streaming is already nice & sharp.
Also...I bought a new Sony receiver, and I'm going without an Apple TV device on this TV. I'm still kind of getting the hang of using just "one" remote for everything, but so far I'm okay with it. The initial setup was easier than expected. I did have help from the Best Buy Geek Squad rep on the setup, but for the most part the setup was done in mere minutes.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DaveM We're glad that the TV works well in your basement. We also appreciate your that you like the brightness and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin
Pros mentioned:
Black level, Brightness
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV looks amazing! Super inky blacks, and gets more than bright enough. A very sleek design with thin bezels. A great buy for the money
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Tristin, Awesome! We are glad to hear that you are happy with your new TV! Thank you so much for the 5-star rating and for choosing Sony!
Regards, Carl
Pros mentioned:
Oled quality, Picture quality
Rated 5 out of 5 stars
A must for gaming
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My old Bravia died after many years of faithful service. Luckily, it was in time for a sweet Black Friday deal on the latest model so I upgraded. The change from LED to the OLED model was mindblowing. And to my surprise, the new model i purchased was cheaper then the origial I purchased years prior. The sound on thr tv is so great, that i was able to retire my soundbar.
This is a must own tv for any gamer out there. It has breathes mew life into my old games because it feels like a whole new visual experience.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi ShawnP, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony bravia A80L
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WOW. Love my sony tv a80l just woww had to replace my 10 year old Samsung tv in the living room looked at a lot of choices at best buy and online lots of reviews on YouTube and it came down to this one. And boy it delivers personally don't like a tv that is too bright as I have problems with my eye sight at night and this tv is not that bright and I did loved that it doesn't hurt my eyes as much because it's not too bright. Get one you won't be disappointed.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jesse, Awesome! We are glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl