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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) highly for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the TV's advanced features and overall quality. However, some criticisms focus on the remote control's design and lack of certain buttons, as well as the product's high price point. The overall user experience is largely positive, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 651 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the tv for a few weeks now and have no complaints. Picture quality is great sound quality is good. Easy setup and navigation. I would definitely recommend this tv to anyone looking for something in the same price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyM, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terrific TV at a very good price,

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an LG C7 to this, it's a big upgrade. The upscaling, AI sharpening, and other features are great. The Menus are simple to use, and overall a very good television, The picture is what you'd expect from a modern OLED. I've had the TV for several months and there haven't been any issues. Overall I think Sony makes a great product, and I would continue to buy Bravia again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to always buy tvs every couple of years but knew after reading and researching this TV I knew it was worth the investment. And truly is. Each time I find myself entranced like in the store when you are just browsing right at home. Great purchase and is still going great! The quality is just superb. Pretty lightweight and slick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vivid true colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, sharp and vivid colors even with day light shining in the room. It is placed with large living room window so the sun shines directly on it, but it still very clear, vivid and no issues. Black is very black, true black.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bbman, We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Great Sony Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Oled is an overall great tv. Picture is so defined with natural colors. Sound seems to be much better coming from the screen. Sony processors continues to define what a tv picture should be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tuce1, Excellent choice! We're glad you re enjoying the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia is a great price-performance point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our older 46" suddenly died, we were going to replace it with an identical size and brand. But after viewing the selection, we opted for this Sony. The combination of built-in Google Android TV, 4K, HDR10, HLG, Dolby Vision, HDMI eARC, Dolby Audio, Dolby Atmos, and DTS Digital Surround may be available on other current TVs, but all were new to us. We no longer need an external device for apps and channels, the picture and sound are excellent, and the larger size compensates for our ageing eyes. We added an Atmos-capable sound bar and are very pleased with the results. All-in-all, a great price for a major upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Microwaver,
      Excellent choice! We're thrilled to hear your enjoyable experience with the incredible picture, sound, smart features, and overall performance of your XR-A80L TV. We always strive to deliver the best quality with our products and always aim to provide the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An awsome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love is tv. The colors are bright, they don't bleed and the definition is excellent. The built in speakers have a great sound that surpasses all the other tvs I have. I would recommend this tv to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Don410, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good OLED, Great Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bravia OLED has a really good picture. Which is true of most any OLED really. But this one has stable brightness levels and no artifacting(that I have noticed), unlike my previous OLED which would ‘sparkle’ on some black backgrounds. I can’t attest to the sound, I use a theatre system. So take that rating with a grain of salt. I got this on sale, so I’m extremely happy. I would recommend this tv if you’re in the market. Try to find a sale if possible tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The color is amazing. It's much faster than my previous Sony TV which is now my living room TV. Love the Google TV experience. Motion smoothness is great. I was split between this, the LG C3 or the Samsung s90c. (all 3 are OLEDs). Glad I went with the Sony. Only two things I wish... One is that I wish there were 4 HDMI 2.1 instead of just two. But I can live without it. I do connect this to a Sonos Beam with two Sonos One speakers connected as rear channels speakers so can't really comment about the sound. The second is... I wish I had gotten the 65" version haha. Honestly love this TV. Thinking about switching my Sony X90J 50 inch TV in the living room with the larger Sony OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattBax, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exquisite TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love,love,love this tv! Exquisite picture and sound. Don’t need a sound at in large open living area. Good price and service. Glad I got this one! Had older 40 in tv. Still love it. Beautiful blacks. Wanted 55 in for larger room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PeggyD,
      Perfect! We are truly happy that you are very pleased with the audio and image quality of your new Sony XR55A80L BRAVIA TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this TV. I purchased it because I needed to upgrade my 14 yr old tv. What I like about this TV is its simplicity to us. It has every app you could possible need. One aspect that I chose this TV over a Samsung TV is that there is not lag between switching apps or going back to the home menu, very fast start up as well. The picture is extremely clear, though it may seema bit dark when one is on the home menu. Yet once the show starts the image is very bright and the sound quality very good. The remote is simple with 6 shortcuts and does not contain many of the buttons, such as numbers and others that many people no longer use nowadays.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafa, We are thrilled to hear that you love your new Sony BRAVIA 4K smart Google TV and that like its performance and picture quality. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV Set we have had in our 60 yrs of marriage. And we really enjoy the picture quality, the excellent resolution, the mix of colors, the dimensions of it, and its features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulioB,
      Nothing makes us happier than hearing about happy customers! It's nice to know that you are enjoying the exceptional picture quality, excellent resolution, vibrant colors, dimensions, and features of your A80L TV. Thanks for the awesome feedback and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best In Class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia OLED TV is the best in color, as it has pure black and life like picture quality. It has excellent cinematic content as Dolby Vision makes scenes come to life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChetW, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Why we love our new TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing technology. It had been years since we purchased a new TV, and the difference is outstanding. We particularly like the "3D" appeal, plus the sound and color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SherryC, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Satisfied With This Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and surprisingly good sound without using a sound bar. Disappointed that remote does not have number buttons for changing channels - up and down toggle switch only.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Budman, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture from any angle. Clear and defined images with deep rich color. Side by side in the store, this Sony model beat the competition on display hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo to this Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Replaced a 15 year old Bravia that was in great condition and picture quality. This OLED tops it and has so many features. Great match with Sony Sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnsron, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Best Buy experience with Sony TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new BRAVIA OLED. The picture quality is amazing; the clarity is pristine. The color is vibrant and the sound is captivating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahT, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Great Sound right out of the box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I have a sound system, and for regular TV, I don't even use it because the out-of-the-box sound is so good. The TV is in the guest room, and the colors are amazing! Even TV from DISH has a better picture, and when I stream 4K or watch a 4K movie on disc, it is fabulous. Be careful when you do the setup, as I have a HOPPER and 4K Joey in my list of options. The remote has more quick-function buttons for Netflix, Disney, Amazon, Prime, etc, than the old remote, but I do like the buttons on the old remote. I tried the old remote, and they both work with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi h2ouup2, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and the colors are superb . The resolution is very nice too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MashA, Awesome! We're happy to hear you like the amazing picture, resolution, and superb colors of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

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