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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 651 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and sound with the refresh rate and Dolby speakers inside. Easy to setup and love that it links to all Sony items

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cricket, Awesome! We're glad to hear you feel that the A80L is worth its price! And we're thrilled you like the amazing picture and sound, refresh rate, and ease of setup of your new Sony OLED TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great For PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming with the PS5. Also has a great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeromeB, Thank you for the 5 star rating! We're glad that you are enjoying your games with your new 4K OLED TV. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Bravia OLED rocks!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality, even in a room with some windows no major concerns about contrast and brightness. Audio quality is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafael, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Satisfied with Sony OLED vs Samsung QNLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia A80L OLED. I'm much more satisfied with exchange for the Sony OLED vs Samsung QNLED. Sony picture color is more natural in display with standard mode. " 5 star Special Thanks" to Geek squad tech's "Edgar & Manny for their knowledge in resolving the issue and correctly hooking up the Pioneer Elite receiver to the Sony TV. I can see the displays of volume, speaker calibration and other AV receiver inputs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      That's great! We're glad to know that you're satisfied with your newly purchased Sony television. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    A Top-tier TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Beautiful picture, great sound, very fast and easy to set up. The built is also very high quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natsu, This is great! We're glad that you like the ease of setup, picture and sound quality. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is based on my comparisons between LG and Sony OLED's. I own a G3, C3 and now a A80L. This was purchased for my parents because they like the Google UI and it met my budget, but I regret not buying an open box C3/C4 or G3. I originally paid the same price for the G3 (open-box) as the A80L. Image quality: The upscaling isn't as good as I thought it would be for viewing Youtube content even at 4K and following recommendations from Sony/forms regarding the settings. UI: Easily the best UI on the market. It's simple to use (once you're finished with the 15-20 minute setup). Very snappy and responsive even for a TV that's a year old. Getting into the menu while watching content is nice and the ability to cast is simple. My folks love how easy it is to stream from their desktops or mobile devices. Sound: Surprisingly very good all things considered for a TV speaker. I was ready to buy a soundbar for my folks but in a medium sized room it holds its own pretty well and I'm impressed. Remote: Easy to use, kinda small so if you have big hands it might be a small gripe for you. Buttons are have a simple layout although they are also very small. I found myself pressing two buttons at once and I have smaller sized hands. Brightness: I'm a little disappointed here because I expected better from an OLED, but even with the power saving off and tweaking the settings it's just enough for me to consider keeping it. If you need a TV that's going to be in a well-lit room I'd consider something from LG's lineup. All in all, if I could go back I'd go with the LG B4 over this. I just happened to get the Sony for a pretty good price and it's for my parents. If you're considering this, I'd recommend looking elsewhere but make sure you do your due diligence and research beforehand. My parents love the TV and it meets their standards.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blion927, we're glad you like the UI, sound quality and remote of our product. We're sorry to hear that you have an issue with the brightness and image quality of your Sony unit. Lowering the brightness and adjusting the contrast can sometimes enhance the picture quality. You can do this by pressing the Quick Settings button on your remote control and navigating to Settings → Display & Sound → Picture → Brightness and Contrast. Please check this link for more details:

      https://www.sony.com/electronics/support/articles/00190409?utm_source

      If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      May we contact you to help? If so, please email the below information to [email protected] .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the A80L

      ~Earl Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Great Addition to My Man-Cave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st OLED TV & I'm glad I purchased it. Love the crisp images & all of the features that come with the TV. I bundled this up with the Sonos Arc, Sub & Era 300s & man, what a nice addition to my man-cave...just in time for football season. Highly recommend! Added bonus, bought it at $200 off regular retail & since then there were 2 sales: $300 off then $400 off. These sales were all within the period where I could make price adjustments. Sweet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 808Coug, Congratulations! We're thrilled to hear that you like the picture quality and features of your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Enjoy! Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Gorgeous Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch from a 2020 LG 4K TV (mid range) and the OLED from Sony is a huge improvement. I chose Sony because their new tech that prevents screen burn in is in cheaper TVs than LG. I also like the Bravia/Google platform as its very useful. I have this set up with my Xbox Series X and a Samsung Q930C soundbar system. The only issue is that this doesnt support VRR and Dolby Vission at the same time. It does support Atmos at all times provided you have Atmos content. One nice thing is that the Tidal app on Bravia actually plays atmos content.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AtmosEnjoyer, Excellent upgrade! We're also pleased to hear that you like the picture quality. Sony values the opinions of customers and is always striving to provide the best experience possible. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. It has great color and easy to understand options. I use mine for wifi streaming exclusively.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigD, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony 55” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant clean picture! Easy setup with self directed instructions. Spent the money for the best TV I could afford.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony it’s the best tv ever. I have tried others. Sony gives you superior picture, color, and even a sound with out a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Piol, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good experience but there are so many settings. Voice descriptions keep coming on and there are lots of places to turn this on/off. Remote is not great- very minimal and no numbers on it which is annoying.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KellyV, We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia doesn’t disappoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and sound. I have it in my living room with normal room light & it doe well on glare for an oled. The reversibility on the tv legs is a nice extra. Sony does need to get better at its menu designs. It’s fine but needlessly over complicated. This is common with Sony products thought. Tv has lots of picture controls for those wanting to customize their settings. I recommend and suggest getting the h500 sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sdf1mkt, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture quality, size and weight are good as along with set up instructions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, Gerry! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia XR Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with ease of setting up, quality and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SylviaS, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" A80L OLED TV is amazing, compared to my previous Sony LED, because the picture is crystal sharp, the Atmos is lifelike, and the featured apps like Apple TV allows me more opportunities to do more streaming. This TV is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55” Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 55” TV. It’s easy to operate and has a beautiful, Sharp picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JoanM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV. Has excellent picture quality. Very easy to use. We love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaraW, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Black level, Picture quality

    Rated 4 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv, it has a amazing picture! Very vibrant colors and dark blacks. The only problem ive had with the tv is that i havent been ablen to get 120hz on ps5 but can get 120hz on xbox series x

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and quality. Looking forward to watching TV for years to come on this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelT Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

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