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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 648 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV (2023) highly for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the TV's advanced features and overall quality. However, some criticisms focus on the remote control's design and lack of certain buttons, as well as the product's high price point. The overall user experience is largely positive, despite these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 648 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony next disappoints! Picture is amazing and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speaker, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Satisfied with Sony OLED vs Samsung QNLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia A80L OLED. I'm much more satisfied with exchange for the Sony OLED vs Samsung QNLED. Sony picture color is more natural in display with standard mode. " 5 star Special Thanks" to Geek squad tech's "Edgar & Manny for their knowledge in resolving the issue and correctly hooking up the Pioneer Elite receiver to the Sony TV. I can see the displays of volume, speaker calibration and other AV receiver inputs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      That's great! We're glad to know that you're satisfied with your newly purchased Sony television. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very extraordinary display of entertainment portraying colors to full rays

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony Bravia 55” OLED.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia has an outstanding picture. It was easy to set up. I also purchased a Sony 5.2 receiver, and pairing the two went easy. I would give 5 stars, but the control of the tv vs our Firestick is kind of clunky. I wanted control with one remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveF, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Solid OLED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv! Amazing picture, excellent features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Evam, we're glad you love the picture quality and features of your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A must for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Bravia died after many years of faithful service. Luckily, it was in time for a sweet Black Friday deal on the latest model so I upgraded. The change from LED to the OLED model was mindblowing. And to my surprise, the new model i purchased was cheaper then the origial I purchased years prior. The sound on thr tv is so great, that i was able to retire my soundbar. This is a must own tv for any gamer out there. It has breathes mew life into my old games because it feels like a whole new visual experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnP, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    As promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is everything it promised. It has a beautiful, deep picture with the blackest blacks and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emerson, Fantastic! We're very thrilled to hear that you like the beautiful picture quality, deep black levels, and great sound quality of your Sony A80L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" A80L OLED TV is amazing, compared to my previous Sony LED, because the picture is crystal sharp, the Atmos is lifelike, and the featured apps like Apple TV allows me more opportunities to do more streaming. This TV is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV for gaming and watching TV in general.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamualP,

      Thanks for this wonderful feedback! We're delighted to hear your A80L OLED TV is proving to be such a high-quality display for both your gaming sessions and general TV watching.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Technology at Its Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my Sony hooked up to a Yamaha RX-V385 5.1-Channel 4K AV Receiver. There is a Yamaha 12-inch woofer behind my bed; one Aiwa speaker is mounted near the ceiling in each of the four corners of my bedroom; and two Aiwa speakers mounted on top of the TV. The Sony - 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV coupled with my surround sound system, is a match made in heaven. It is like having my own home-based movie theater on a smaller scale. For a low-level entry Sony TV, the clarity and picture sharpness are unbelievable. This is space-age technology at its best! I was so immersed into the Armageddon (1998) film that I thought I was going to fall inside the screen and wake up in another dimension. There is sort of a hypnotic effect when watching the screen, as there is energetic movement of people and things, which is good. Example given, when the Space Shuttle launch takes place, the clouds rise up, pulsating, moving majestically, and engulfs the Shuttle as if to protect it against all negative forces as it rises towards the Heavens of space. These clouds seem to reach out towards the TV screen breathing a life of its own. The details are magnificent. "We have go for Independence," the Mission Control specialist announces. The Shuttle begins its deathly shake as it leaves the launch pad. As the astronauts' bodies begin shaking the details coming from the Sony screen seems to want to reach out and snatch you up into the screen. The red, white and blue colors are so vibrant, that it makes one speechless. If you are not patriotic, you will be after watching this launch scene. Sony, a job well done!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChakaZ, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I Love This TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly high quality picture and sound and effortless to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bestbuycustomer1933, Awesome! We're glad that you like the picture, sound, and ease of navigating the TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony it’s the best tv ever. I have tried others. Sony gives you superior picture, color, and even a sound with out a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Piol, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bravia XR Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with ease of setting up, quality and price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SylviaS, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia doesn’t disappoint.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and sound. I have it in my living room with normal room light & it doe well on glare for an oled. The reversibility on the tv legs is a nice extra. Sony does need to get better at its menu designs. It’s fine but needlessly over complicated. This is common with Sony products thought. Tv has lots of picture controls for those wanting to customize their settings. I recommend and suggest getting the h500 sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sdf1mkt, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    SONY Bravia 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Easy set up. Highly recommend. Very satisfied w/ our decision to purchase'

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TJGM, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    55” Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 55” TV. It’s easy to operate and has a beautiful, Sharp picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JoanM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV. Has excellent picture quality. Very easy to use. We love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TaraW, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic color, picture and GEEK Squad service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new Sony 55" BRAVIA OLED smart TV! I've owned smart TVs from LG and SamSung and think the color is more intense across the spectrum than either of those. My wonderful Geek Squad guys mounted the TV over my fireplace, added my Sonos Sound Bar and even set up my icons for my streaming services so they pop up first! Couldn't be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayB, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    such a nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. such amazing features like external hard drive capabilities that let you watch almost any format. i do wish there was rca out but I was able to find an adapter. still a beautiful television and wou6 recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesD, Awesome! We're delighted to hear that you appreciate the option to connect an external hard drive and overall features of your Sony A80L. We also understand your concern about the lack of RCA out connectivity, but good to know you were able to use an adapter. Your feedback is valuable to us as we continuously strive to improve our products. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The Best TV I’ve Ever Owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching it right now! Absolutely BEAUTIFUL Picture, Color SO Vivid! No wonder this was the TV of the year!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennH, Awesome! We are so glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

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