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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the TV's picture quality, especially the crystal clear OLED quality and satisfying black levels. Many also appreciate the easy setup, sufficient brightness, and the sound system that adapts to the room. However, there are some negative comments about the remote control's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 651 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and quality. Looking forward to watching TV for years to come on this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelT Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with excellent picture quality. Real-to-life colors. No issues with brightness

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattS, Excellent choice! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This Sony OLED Won't Dissapoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Picture Quality. Excellent Sound experience on its own, and double intensifying with a soundbar. Great sale Price and prompt wall installation available at Best Buy. Definately worth it. It was a Gift for my husband's man cave. He is still raving after 3 weeks. (A Quality Sony OLED at a great price point. Thanks SONY and BEST BUY! All the boxes were checked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TTime, Excellent! We're thrilled to hear that you like the picture and sound quality. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased with our purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far! Picture is fantastic, sound is better than we anticipated. Easy set up. Love how the TV sincs to my phone and my favorite photos cycle as a screen saver. What we did have to do is modify the surface it sits on wider. Rather than a more centered stand, the legs mount at almost the very sides. If you are mounting on a wall it’s not an issue. We don’t have that option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldeCurtis, Thank you so much for choosing our A80L TV. We're glad to hear that you appreciate the beautiful picture and sound of this A80L OLED 4K Ultra HD Google TV. Good to hear it works great and you easily set up this TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for sharing your awesome feedback and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very extraordinary display of entertainment portraying colors to full rays

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using it, I am very satisfied with the color and sound

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toan, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony OLED TV with acoustic sound sounds great and the picture is very clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    such a nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv. such amazing features like external hard drive capabilities that let you watch almost any format. i do wish there was rca out but I was able to find an adapter. still a beautiful television and wou6 recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesD, Awesome! We're delighted to hear that you appreciate the option to connect an external hard drive and overall features of your Sony A80L. We also understand your concern about the lack of RCA out connectivity, but good to know you were able to use an adapter. Your feedback is valuable to us as we continuously strive to improve our products. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Da Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good picture and sound, definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Punk,
      Great! Thanks for your recommendation and we are delighted to hear that you are pleased with the audio and picture quality of your new Sony TV. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Priced to get the most bang for your buck.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about six months now. The picture and sound quality are an upgrade from my older 55" Sony. It supports a vast array of apps. It will also support streaming from my laptop via Bluetooth and support playing videos from my thumb drive once plugged into the TV. I would rate the picture and sound quality 4.5 overall out of 5 based on the price of this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianW, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture with criap, clear imaging. Dark scenes have very good variance in shadowing, ie not just a dark screen with barely able to be seen actors. Easy to set up with google account (almost set itself up!). Quick processor when accessing streaming (use ethenet connection). A bit pricey, but much, much better than our old LG. Sound is marginal as with most smart tv's...use a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Previous, Awesome! We are so glad to hear that your purchase! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great product to this price point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is truly living up to my expectations. The picture quality is stunning. The TV’s operating system and remote control were effortless to learn the features and are very intuitive to use. The adjustable width & height legs came in very handy in accommodating a sound bar on the table below the TV without blocking the sensor for the remote. Great value overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnM, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Good sound, good Brightness, good pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LazaroF, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    55" Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to setup! I have had several Sony Tv's and this is the best one yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennyA, Excellent! We're pleased to hear that you like the picture quality and ease of setup. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55”BrAvia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV good sound not to big but big enough for family room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnnieL,
      That's perfect! We're glad that you like the audio quality and performance of our Sony XR55A80L. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV for gaming and watching TV in general.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamualP,

      Thanks for this wonderful feedback! We're delighted to hear your A80L OLED TV is proving to be such a high-quality display for both your gaming sessions and general TV watching.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv with great picture quality and sounds amazing and better than most speakers I’ve heard before! I bought this tv mainly to use my new generation consoles for gaming and it handles them with ease and looks amazing with 4k 120hz picture quality. Amazing all around tv to watch your favorite movies as well as gaming on any of the newer gen consoles, 100% worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickA, We appreciate your perfect star rating! We're delighted to hear that you like the picture, sound, and features. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Sony - 55" Class BRAVIA XR A80L OLED 4K TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony - 55" Class BRAVIA XR A80L OLED 4K UHD Smart Google TV excels in all areas. The picture is reasonably bright and sharp, sound is excellent with built in speakers, and the included stand is sturdy and adjustable. In addition, the nextgen ATSC 3.0 tuner works flawlessly bringing in dozens of local stations without breakup even in poor weather.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XYZZY, Awesome! We are glad to hear that you are happy with your new TV! Wonderful pictures with bright, pure black OLED! See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me over 3 months to find a new bedroom TV. I stood inside Best Buy on multiple occasions just staring at all the different TV’s. I would then take the model numbers home to compare all the different models ( something you can’t do in store) this TV was everything I needed plus good built in sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanP,
      Excellent choice! We're glad to hear you found the best TV that perfectly matches your needs and expectations. Thank you for choosing Sony and enjoy watching on your new XR A80L TV! -Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is the best of any of the flat screens I looked at. I was one to use my sound system as a back up. No need anymore. The sound is projected through the screen for the best sound of any TV I have owned not to mention the sony picture quality. Worth every dollar spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skis,
      Many thanks for the 5-star rating! We're delighted to hear your satisfaction with the amazing sound and picture quality of your A80L TV. We always strive to deliver the best quality and features with our products. Thanks for choosing Sony! - Kris Sony_US

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