Customer Ratings & Reviews
- Model:
- XR55A95L
- SKU:
- 6553384
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 55" class BRAVIA XR A95L OLED 4K UHD Smart Google TV (2023), especially regarding its excellent picture quality and impressive brightness. Users also appreciate the deep black levels, overall TV quality, and user-friendly operation. While the setup is easy, the main drawback mentioned is its relatively high price.
This summary was generated by AI based on customer reviews.
good selectiom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY GOOD QUALITY excellent equipment and very easy turn up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaydaP, Awesome! We're thrilled to hear you like the ease of setup and excellent quality of your Sony A95L. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its worth every single penny and tax penny to get this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad, You've made an excellent choice! We're glad to hear you feel that the A95L is worth its price. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Best Buy has no leeway in resolution ti complaint,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great..very expensive xxxxxxcxxxxxxxxxxxxxxxxxxxxx!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RalphK, Thank you for the 5-star rating! We are very glad to hear that you are enjoying your new A95L TV! The A95L has the best color, powered by our most powerful processor! Our brightest and widest range of shades and hues, complimented by pure black, all beautifully displayed on a QD-OLED screen powered by Cognitive Processor XR! The A95L is also equipped with true immersive cinematic audio with sound produced from the entire screen delivering an elevated sound stage and clear dialogue! Thank you for choosing Sony! -Carl
Screen went black within 16 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the TV at first but got annoyed with Google TV after a while and then in less than 1 1/2 years, the screen went black with a red blinking light. I searched the internet and found that this is a fairly common issue with Sony TV's. For a pretty expensive TV, I find that ridiculous and would never recommend this TV nor Sony for that matter to anyone. Sony support was pretty useless after 30 minutes on the phone with someone who barely spoke English. At the end, I was informed that my expensive TV "needed service" duh Then I found out there are NO authorized Sony repair shops in the state of Colorado. Can't make this up.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unhappy, we're genuinely sorry to hear about your Sony - XR55A95L not turning on and showing a red light blinking at the bottom. We understand how frustrating this situation must be for you, especially after having the TV for just 16 months. We'd like to help you and evaluate your case. Please send us an email with the information below to socialsupport@am.sony.com so we can better assist you.
Full Name:
Best buy username:
Telephone Number:
Model Number:
Issue/Concern:
Thank you for considering Sony products!
Best regards,
Dominick
Defective tv, don’t has bad quality control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am giving this a 1 star review. The original one I bought had a defective motherboard according to geek squad.I had this tv for 2 weeks(2nd tv) today when I went to watch tv the sound stopped working. Did factory resets and unplug cables. After getting to the Home Screen sound no longer works. Very disappointed in Sony quality control. Bestbuy costumer service have been great helping through this, but seriously I’m goin to the 3rd Sony tv now. Sony I thought you were about quality and making sure your products are top notch and actually worked
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello eggslayer, thank you for bringing this out to our attention! We apologize for the inconvenience you've encountered with your A95L TV. Let us provide personalized assistance through email to investigate this issue and explore the possible solutions. Contact us at socialsupport@am.sony.com with your name, Best Buy username, issue, TV's model number and telephone number. Looking forward to hear from you soon! Sincerely, -Jenn.
Maybe some quality control issues
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 12 months old and getting 6 red blinking lights
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unhappy, We apologize for the inconvenience you are experiencing with your Sony A95L. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to resolve this issue by following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/articles/00153674
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Very disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing this TV was the biggest mistake I’ve ever made. I knew upfront that the feet were too far apart to fit on the entertainment center that I owned. So I ordered some alternate feet at the same time as I ordered the TV. When the geek squad got here to install the TV they didn’t like the feet that I ordered and suggested A wall mount style stand and I said OK. It turned out that this stand was overkill. It was industrial style and raised the TV up way too high. After much discussion with the TV folks at Best Buy I ended up returning it for a LG TV that was of equal quality and looked like it belong in a living room, not a sports bar. Although there was no restocking fee, I was charged a fee to pick up the old TV and install the new one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Compact,
Thank you for telling us about your experience with your Sony A95L and we're sorry to learn it didn't meet your expectations particularly with the supplied TV stand. Your feedback is extremely important to us and is very much appreciated. In addition to the feet that come with this TV, this TV is also compatible with most table-top TV stands and wall mounts that support a 11.81 x 11.81 inch (300 x 300 mm) VESA mounting pattern. Please note that wee cannot guarantee the full operation and functionality of our products to any third-party accessories that is not manufactured by Sony.
It's unfortunate that the unit had to be returned. The versatile, two-way, multi-position stand gives you the option of a low-profile setting that focuses your attention on the picture, or a raised setting that accommodates your soundbar in the ideal position.
We hope you will consider Sony again in a future purchase. Thank you for the feedback.
Sincerely,
Jess
- Pros mentioned:Picture quality
Sound off
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but sound doesn’t always sync and sound is sometimes garbled and metallic
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unhappycustomer, Thank you so much for taking the time to leave us a review of your Sony A95L. While we're glad you like the great picture quality of this TV, we regret to hear about the sound-related issues you're having. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For audio/video sync issue, please follow the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00026069?utm_source=glean
https://helpguide.sony.net/tv/kusltn2/v1/en-003/08-05_10.html
For garbled and sound distortion issues, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/articles/00184383?utm_source=glean
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Should come with an owners manual
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without an owners manual trying to figure out how to understand and operate it is extremely difficult. When you spend $3000 a manual wouldn't cause Sony to go bankrupt. If I didn't have it mounted on my wall it would have went back to Best Buys.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NotVeryHappy, We regret to hear that the operating instructions/owners manual is not included with your new Sony A95L. Rest assured, you can access the manual and help guide for this unit on our website at https://www.sony.com/electronics/support/ for step-by-step guidance on setup and usage. This approach ensures you have the most up-to-date information at your fingertips.
And for future reference, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
Thank you for sharing your feedback. -Sam
- Pros mentioned:Picture quality
Great television!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia XR A95L Oled 4K television is the best television I have ever owned by far. The picture quality and features are outstanding. Just remember to turn the ambiant light feature to off to get the brightest picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesN, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
- Cons mentioned:Price
Over priced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has some issues to work out with this. If I want to get my local channels I have to keep cutting power off the on to get the channels back. . I also Keep losing the ability to access my menu button on the remote. I should’ve bought last year’s model. This is not worth the price. Today all of a sudden the picture went dark. Then I changed the channel and it was ok. This is over priced for all the issues. I would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KathleenP, We apologize for any inconvenience that you experienced with your Sony A95L. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. First, please make sure that the firmware version of this TV is up to date. We would also like to know more about the local channel issues you're having so we can assist you better. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR55A95L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
- Pros mentioned:Picture quality
Good but eh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is definitely better than LEDs that I am used to but that little bit (and to my eyes it is just a little) of a difference is not worth the price. To think I could have bought 4 100” TVs for the price I paid for this just doesn’t add up. I guess for me it is size over quality. I still have the TV and have 45 days left to return it. 90% sure I’m returning it this weekend. I think the display TVs played mind games on me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Darryl, Thank you for sharing your feedback about the Sony A95L. We appreciate your honest review and understand that the value of a product can be subjective and varies from person to person. While many customers find the picture quality of the A95L to be a significant upgrade, we recognize that for some, the size of the TV might be a more important factor.
If you decide to keep the TV, we hope you continue to enjoy the enhanced picture quality. However, if you choose to return it, we respect your decision and hope you find a product that better meets your needs. If you have any further questions or need assistance, please feel free to reach out to us. Email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Picture quality
Sony TV Oled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have liked Sony for years. The picture is so clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelmaH, Fantastic! We're thrilled to hear that you've been a loyal Sony fan for years and that you're enjoying the incredibly clear picture quality of the A95L. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great picture, crippling Sync and IR code issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a professional installer and so far this TV has caused me issues on every single installation.  It’s not playing nice with discreet power codes,  and I’m getting serious synchronization issues with Blu-ray players.  To the point where one disc will have a completely different sync and another disc  and it’s definitely not the player because I tried multiple other brand new Blu-ray players. If they get these issues resolved with a firmware update I will continue to install them considering the picture looks excellent.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PotionPro, We apologize for any inconvenience that you experienced with the Sony A95L. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. May we contact you to help and get more information about this issue? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the XR55A95L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Not the latest and greatest but is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now that the Bravia 8 II is out , it's a good time to get that older top of the line A95L and save.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Domo, thanks for sharing your review.
Thank you for your continued appreciation of the A95L. While it may not be the latest model, it boasts outstanding picture quality, great performance, and a user-friendly interface—all at an affordable price! We are thrilled to see that our commitment to developing devices that continue to perform exceptionally well over the years is paying off!
Thanks for choosing Sony.
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Instantly changes the focal point of the room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User733911, That's fantastic! Thank you for sharing such an excellent experience so far on using your new BRAVIA XR A95L. We are thrilled to hear that you are satisfied with your purchase and you like the very good 4K HDR and sound quality of the TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. Thank you so much for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
Sony has great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Everyone in the household enjoys this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmiE, Great! We're glad that you like the picture quality of your TV. Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thank you for choosing Sony. Erin
All is Well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All seems to be working well with the new smart TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mercedes, That's great! We're very happy to hear that! Our flagship OLED TV powered by Cognitive Processor XR brings out our widest color and definitive contrast. For movies, games and more, everything is a deeply immersive experience in 4K QD-OLED. The QD-OLED panel reduces the effects of glare and reflection from daylight and room light so you can see images clearly in even dark scenes. And with Acoustic Surface Audio+, sound comes directly from the right place in the scene. Far more immersive than conventional TVs where sound comes from beneath the screen. Thanks for choosing Sony! -Sam
Broken Open Box Sony Bravia XR A95L OLED 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to Best Buy in Sherman Oaks CA to purchase Open Box Sony Bravia XR A95L in "Good Condition" and TV OLED was cracked on the bottom Left corner. Tv would also have no image display when "Specialist" tried to turn it on. Wasted two hours of my Saturday due to Best Buy not testing items before listing them for sale online. I can't believe the same broken open box tv is for sale online after they realized it was broken. Wish Bust Buy would have their staff checking their Open Box products before listing them for sale.
I would recommend this to a friend