Customer Ratings & Reviews
- Model:
- XR55X90J
- |
- SKU:
- 6453205
Customer reviews
Rating 4.7 out of 5 stars with 957 reviews
(957 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, gaming experience, color, price, sound, and Google TV integration of the 55" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV. They appreciate the vibrant picture, clear sound, and user-friendly interface. However, some customers have concerns about the remote control, glare, short lifespan, and speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Glare
Rated 5 out of 5 stars
Great tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. The picture is clear and crisp. There is very minimal glare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicoleJ,
Great! We're glad that you like the picture quality of the TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for a good while now and I've never had problems with it.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
New Big Screen Buyer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture quality that I have been blown away by...also very easy to setup and get watching!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hdazzler, We are thrilled to hear that you like the great picture and easy setup for your new Bravia LED 4K TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Amazing T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Vinrant colors. Deep blacks. Full array local dimming and 120hz is super smooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Anonymous, That's good to hear. We are glad that you like the picture quality of your new Sony Bravia LED TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 55" TV to replace a Samsung TV that broke down unexpectedly. The store staff answered my questions about the available brands, but based on color and sound clarity the Sony - 55" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV more than fit my requirements. I've enjoyed the visual display, and even subtitled TV programs are easy to follow. I was thinking about getting a sound bar, but that doesn't seem necessary at this time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SONYBRAVIA, thank you for upgrading to your new X90J! We're very happy to hear that the store staff are very helpful and good to know you're enjoying the excellent picture quality of your new Sony TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Good value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and features, easy to set up. Earc is a bit buggy with connection with surround sound system. Browser and apps are good as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MassOwl, We are sorry to hear you are having an issue with the eARC connection of your Sony BRAVIA TV. Please make sure to update the firmware of your TV to improve its performance and resolve any possible software-related issues. Make sure your HDMI cable is connected securely with your TV and sound system. You may unplug the cable and plug it back again to HDMI IN 3 to further isolate the issue. Despite your concern, we are glad that you still like the picture quality and features of your new BRAVIA TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™️. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details: you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Rated 5 out of 5 stars
I love this tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great. I watch all my show movies and play my games on it 10/10 will recommend
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. Nice picture and easy to use. Would recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MissRobyn! We're glad to hear that you're satisfied with your TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Enjoy! -Craig
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony - 55" Class BRAVIA XR X90J Series LED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV broke down on Black Friday so let's hurry up and get a new one while everything is on sale and there's hardly any time to research models. We got this for a good price as far as this model goes and it has a good picture, good sound, plenty of apps that work as they should. Overall it's a good tv but I have the feeling that I could have gotten a 55" TV that was comparable to this one for much much cheaper. Do your research before you buy because I wish I had taken the time to do it. I'm taking one star off for value/pricing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alice, We appreciate your feedback. You actually owned a great Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Vincent
- Pros mentioned:Color
Rated 5 out of 5 stars
SonyTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color reasonable price. I had It delivered and set up by the Best Buy team.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jmb324, We are glad that you like the picture quality of your new Sony Bravia LED TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase for my guest room. Looks great and is super thin.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A BIGGER TV than we thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television and even better service having it installed. The team was professional, extremely knowledgeable, and accommodating. When we saw the unit in the store it was hanging on the wall so we had no idea of how wide apart the two feet are and that it wouldn't fit on our media table. They had to set it up on the floor until we're able to arrange for a wider table. Not the Geek Squad's fault!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Videoaddict, Thanks for sharing your experience with your new Sony TV. We are glad that you liked it. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. We are also happy to know that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sony Bravia it's easy to navigate good pictures quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Otteruser, That's really good to hear. We are happy that you love your new Sony BRAVIA 4K TV. You chose the best TV brand. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. You chose the best TV brand. We are glad that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and Love it everyday. We enjoy every family time together either watch movie or play games. Can do it without this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lulu, Wow, that's awesome! We are thrilled you and your familly are having a great time watching movies and playing games with your new Sony BRAVIA 4K TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best addition to our living room
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV by far I have ever owned. I originally was going into the store to buy a different manufacturer that I had researched. After looking at the display and being able to see a better quality of TV, my wife and I opted for the Sony XR X90J. Streaming videos or watching dvd/Blu-ray disks all look awesome. I even use it for my computer monitor and our kids use the XBOX 1 and love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeNGina, we're glad you and your kids love our newest product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony Bravia TV. Great picture and simple to set up and use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TBJo, We are glad that you love your new Sony Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Vincent
- Cons mentioned:Internet connectivity
Rated 3 out of 5 stars
YouTube TV Compatibility Issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Sony Bravia TV's since 2011, and in fact still have that one going strong. The last one lasted about 5-6 years but admittedly I moved a couple of times, so I think wear and tear got to it. I needed a 55" for my newest space, so rushed out and bought this one. We have to stream where live and we use YouTube TV. Would think this Google TV would be compatible, but certainly not from what I read on the internet. It continually dumps the internet, whether it be wi-fi or ethernet when I connect to YouTube TV. Netflix? No issue. Prime? No issue. Only YouTube TV. Did the repowering step, the factory reset, unloaded the software, reloaded the software, and di the repower, factory reset thing again. Very random issues. Sony Tech Support person was zero help as they only read a script. Sony Tech support never reached out as promised within 2 business days, so I returned the TV. To be fair, the internet search for this problem also identifies a couple of brands that have issues with YouTube TV, but that's not what I am experiencing with my new LG (though I hate the magic wand).
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tatersqueezins, We regret to hear about the Youtube TV app issue that you've experienced with this TV and it had to be returned. This is usually not the case for our TVs nor the experience we want you to have. There are a few things that you can check if the issue occurs on a specific app only. Following the additional troubleshooting steps on the link below should resolve this issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90j/articles/00108468
I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Rated 5 out of 5 stars
Great with PS5
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV works great with PS5. Also google TV is great.
I would recommend this to a friend- Pros mentioned:Hdr, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. 4K HDR Sony TV. So smooth like butter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bimboo, That's awesome! We are glad that you like the quality of your new Sony BRAVIA 4K TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
55" Sony Smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony 55" Smart TV. Easy to set up and great picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebbieR,
Perfect! We're thrilled that you like the picture quality of the TV and had an easy time setting it up. With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony!
-Ralph

























