Customer Ratings & Reviews
- Model:
- XR55X90J
- |
- SKU:
- 6453205
Customer reviews
Rating 4.7 out of 5 stars with 957 reviews
(957 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, easy setup, gaming experience, color, price, sound, and Google TV integration of the 55" Class BRAVIA XR X90J Series LED 4K UHD Smart Google TV. They appreciate the vibrant picture, clear sound, and user-friendly interface. However, some customers have concerns about the remote control, glare, short lifespan, and speakers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. I ended up getting a different one but this one was nice too.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
It's a Sony...Enuff said!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT color, sound is crisper than expected. Delivery was on time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxPowers, we're glad you like the picture and sound quality of our product. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy setup.easy to use the remote. Great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sreve We are glad to hear that you are enjoying the great picture and easy setup for your new Bravia LED 4K TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for gaming and streaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing with little to no tweaking. Gaming and streaming is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Fantastic! We're glad that you are enjoying your streaming and game time with your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Erin
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
PS5 TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality awesome, sound sweet, easy set up, works great with PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghosty, Thank you for the fantastic review! We're thrilled it works great with your PS5 and you like the amazing picture, sound, and ease of setup of your new TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
A+
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had it for a few days now, but I LOVE it so far. The picture is clear, the sound is incredible. I wasn’t expecting to get great sound since I have it mounted in a small apartment, and the speakers are located along the back, but the sound is so clear. The tv also displays my PS5 games crystal clear and smooth. I love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruci, We are thrilled to hear that you love the picture and sound quality of your new Sony BRAVIA LED TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
great televison
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has lived up to our expectations. The pictures are clear, vivid and can easily be seen in all types of light exposure. The only improvement could be in the sound system. Sound adjustments do not really make any difference in the sound quality, which is generally good, but not excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thelakeretirees, Awesome! We're pleased to hear you like the vivid color, picture clarity, and sound quality of the built-in speaker of your Sony X90J. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Very Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Easy to set up. Best TV we’ve purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pleased, We are thrilled to know that you are very satisfied with your new Sony Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Will be buying another!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The photo quality is completely unparalleled. For UHD movies, for PS4 Pro or Xbox X, everything. I got the sound bar that goes with it on a bundle deal and would only be happier if they made a 60” that would fit nicer into my entertainment center (Sony only makes this model as a 55” or a 65”). Very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HunterB, We are thrilled to hear that you are very pleased with your new Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great bang for your Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Easy setup. Impressive sharpness and contrast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnointedOne, We are happy that you like the quality and easy setup for your new Bravia LED 4K TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for trusting Sony! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, tunes in stations great. easy to use. We love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAMelton, Thanks for your feedback. We are thrilled to know that you love your new Sony Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Happy Sony Repeat Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am definitely a repeat Sony customer! I currently own a 65 inch Bravia full array Xbr 950b and 48 in Bravia 450b. I’m very happy with this full array in our living room due to a lot of natural light! The picture is clear and bright with an excellent response time, great when watching sports. I was not happy with the TV speakers so I purchased a sound bar with sub woofer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HappyRepeatSonyCustomer, We are glad to know that you are very happy with your new Sony Bravia TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Sorry to hear about your concern. We value your input and appreciate your feedback. Thank you for trusting Sony! Vincent
- Pros mentioned:Color
Rated 5 out of 5 stars
Sony x90j
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colors and clarity compared to my older television. It has lots of viewing options and sub settings to play with. Only issue I have is it doesn’t always connect to my sound bar and I have to reset tv or reconnect it with the Bravia sync. The google tv interface is also nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wakawaka,
Thank you for choosing and purchasing our Sony X90J Full Array LED 4K Ultra HD Google TV. We're glad you like the features, Google TV interface, and excellent picture quality of this compared to your previous TV. It's unfortunate to hear you are experiencing some audio issues with your audio system and TV. You can isolate this issue by following the troubleshooting steps below.
- Perform a power reset.
To do that, simply press and hold the POWER button until a menu appears → select Restart.
- To isolate the sound issue, verify the connections and that the appropriate input is selected on the soundbar.
Disconnect the cable from the soundbar and TV and then reconnect the cable.
- If a specific audio system is connected with an HDMI cable, set the Audio system prioritization to on.
Press the Home button → go to Settings → Select Sound → Select Audio System prioritization.
- Additional troubleshooting steps is provided from this article: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90j/articles/00028375. Hope this helps.
The X90J boasts an impressive revolutionary Cognitive Processor XR™ processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. Entertainment becomes so immersive when you pair the extreme contrast of a Full Array LED panel with our revolutionary Cognitive Processor XR™. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Color, Hdr
Rated 4 out of 5 stars
Sony picture quality better than Samsung OTB
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome unit. Worth the savings as opposed to OLED. Deep blacks, great HDR for bedroom with narrow viewing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Naponic, We are happy that you like the picture quality of your new Sony Bravia LED TV. With the BRAVIA XR X90J full-array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
A for picture, B- for software.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, image settings are easy to access. Sometimes slow to connect to wifi when turning on so I had to add ethernet connection. Integration to with google home devices is terrible (need to say "talk to sony TV" first). App interface is usually responsive, but some apps don't always load (probably from aforementioned wifi issues). Some apps (apple TV) won't work unless you enable Sony's data tracking features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter,
Thank you for your review. While we are thrilled to hear that you are satisfied with the exceptional picture quality and ease of access to the picture settings of our X90J, we are really sorry if you are having issues with the Wi-Fi connection, google home devices, and streaming applications. This is definitely not the news we'd like to hear from you. Let's try to isolate and fix the problem by following the steps below:
For issues with the Wi-Fi connection and streaming applications, some of these problems can be fixed by following the steps on these articles:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90j/articles/00184183
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90j/articles/00013427
For google home devices, you may find the following article helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90j/articles/00167050
And for the Apple TV, AirPlay, and HomeKit, as part of normal operation, you will need to enable the Sony Smart TV services via the BRAVIA™ TV Privacy Policy to use these applications.
ref:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-55x90j/articles/00260396
With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games.
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great for PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. It looks awesome when I use my PS5. It has the correct HDMI slots for the PS5 and any high definition device. It won’t have the burn in problem like the other true 4K tv’s. I watch a lot of ESPN and it would be a problem with burn in of the logo if I bought the other TV. Not with this one. Great job Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JT4Life, We're thrilled to hear you're enjoying BRAVIA XR X90J Full Array LED TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Jackie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Sound, video, ease of operation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techchallenged! We're glad that you liked your TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Enjoy! -Craig
- Pros mentioned:Color, Ease of use
Rated 5 out of 5 stars
CATEYE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT COLOR AND SMART FEATURES,EASY TO OPERATE AND ENJOY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CATEYE, We're glad that you appreciate the color and smart features of this TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for sharing this feedback. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best display yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv as an upgrade to replace my much cheaper 4k set I got at Wal-Mart last year, and i can honestly say this Sony Bravia x90j is a must buy!!! I use it primarily with my ps5, and the response time on game is Fantastic, and the picrure clear, crisp. Awesome display.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave811, You've made an amazing choice! We're delighted to hear you're enjoying the smooth gaming experience with your PS5 and the incredible picture quality of your new Sony TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Sony 4 Stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony no bologna! Beautiful picture. Better sound then Samsung. Very easy set up . That is based on your cable co.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hasstar, You've made an excellent choice! Good to know you appreciate the beautiful picture. ease of setup, and overall features of your new Sony TV. With the BRAVIA XR X90J Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thanks for choosing Sony! -Sam

























