Customer Ratings & Reviews
- Model:
- XR55X90L
- SKU:
- 6544734
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality and ease of use of the 55" Class BRAVIA XR X90L LED 4K UHD Smart Google TV (2023). Many appreciate the vibrant colors and smooth operating system, while some users find the remote control design could be improved. The high refresh rate is also praised by gamers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Amazing product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture is so clear and easy to setup! worth every penny!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AldwinC, we're glad you like the picture quality of our product! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture qualityCons mentioned:Remote control
RETURNED! Horrible user interface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNED! So many issues. Remote won't control my soundbar requiring 2nd remote. The built-in media player sees USB thumb & hard drives but not any files. Only one 3rd party video app (Kodi) could see & play my files but if I interrupt playing video it forgets what & when was playing, taking a very long time to find it later. Would have to use a separate media box (which I own) but then need a 3rd remote control. Even tho it uses Google TV, Chrome or other Google apps are not supported. Can't even sideload Chrome! Many top android apps are not supported. Getting to almost anything took multiple (5-6+) clicks on the remote even channel changes. The TV I want to replace takes an average of 2-3 clicks for most everything. Sony boasts voice & alexa support yet doesn't publish a list of those commands. From research there aren't too many & some are lengthy. The picture quality is fantastic. But the user experience is absolutely horrible. Numerous times I got frustrated just to get to something I wanted to watch. It also pops up messages (everything's an ad) making the experience worse. I even got constant messages that it would add more Netflix suggestions as I'm using Netflix often. Yet I don't use Netflix at all! RETURNED the TV back to the store 3 days later. I was at the point I would have thrown the remote at the TV screen if I had it any longer.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulN, We're sad to hear that you are not happy with the TV. This is definitely not the experience we wanted you to have. Our support team could have assisted your with all your concerns. We hope you'd still consider our other models in your next purchase. Regards, -Craig
- Pros mentioned:Picture quality
SONY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, it has brighter colors than my previous SONY
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HITMAN,
Thank you for sharing your thoughts on the XR55X90L. We're pleased to hear that you find the colors more vibrant compared to your previous Sony TV. Enhancing color quality is one of our priorities, and it is great to see it making a difference in your viewing experience. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Picture quality
BETTER BUY A SONY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT IMAGE. COLORS VERY CLEAR AND BRIGHT. SONY DURABILITY IS THE BEST REASON TO PURCHASE A SONY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FelipeG, We’re happy to hear you’re enjoying the excellent image quality and vibrant, clear colors. It’s exactly what we aim to deliver with this model. And you’re absolutely right about Sony’s durability; it’s a big reason so many customers choose us and stick with us over the years. Thank you for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Picture quality
Amazing picrure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing, very sharp and very stylish. Weight is light too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramier, thanks for taking the time and sharing your experience with the Sony - 55" Class BRAVIA XR X90L! This TV is widely regarded due to its Full Array LED technology, providing deep blacks, high contrast, and superior brightness. This setup ensures that images are vibrant and lifelike, making the viewing experience highly immersive. Thank you for choosing Sony. Best regards, - Dominick
- Pros mentioned:Picture quality
New Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new tv. We love the picture and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doggypupcake,
We're thrilled to hear you're enjoying the picture quality and sound of the X90L TV. We're sure it's going to make your movie nights feel that immersive. Thanks for choosing Sony! -Aldair
Quality Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had Sony TV's This was very easy to setup. We have two older Sony TV's that do not work well with the new Apple TV. You can not power off the Older TV's when you shut down the apple tv, with it's remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DUFFER, we are truly grateful to hear about your experience with the XR55X90L! It’s fantastic to know that you found the setup process to be so straightforward.
Regarding your older Sony TVs, we appreciate your feedback and understand the challenges you’re facing with the Apple TV integration.
The XR55X90L offers seamless compatibility with various devices, ensuring a smoother viewing experience.
Thank you for being a loyal Sony customer.
Best regards,
Estefany
- Pros mentioned:Picture quality
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv will only buy from Best Buy and Sony Bravia
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaS,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your XR55X90L TV.
With our TV, you can experience real-life depth and detail with the deep black and impressive brightness.
Thanks for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Picture quality
Excellent picture and sound quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound quality. Easy to add apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethD,
Thanks for the review and the 5-star rating! We're glad to hear you're enjoying the picture quality of your BRAVIA X90L TV. Its friendly interface make it easy to interact with, so we're glad you are taking advantage of it! We are sure you'll only get to love the TV more as the time goes by.
Thanks for choosing Sony, have a wonderful day!
-DiegoV
- Pros mentioned:Picture quality
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best from Best Buy . I don’t shop anywhere else
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bettyboop, thanks for taking the time and sharing your experience with the Sony - 55" Class BRAVIA XR X90L! This TV is widely regarded due to its Full Array LED technology, providing deep blacks, high contrast, and superior brightness. This setup ensures that images are vibrant and lifelike, making the viewing experience highly immersive. Thank you for choosing Sony. Best regards, - Dominick
- Pros mentioned:Picture quality
Amazing Picture!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must be one of the best decisions i have made in a long time. The picture is amazing and the features it brings are better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarC, awesome! We're glad you like the picture quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
A high-performing large screen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this Sony Bravia. Outstanding picture -- high-res. The picture is so sharp that it gives the illusion of 3-D depth. The sound system is very good and tracks speakers around the screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yyySTL, we're glad you like the picture and sound quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
REVIEW OF sony x90l
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking picture easy to use.Ive enjoyed watching it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrandonA, thanks for posting this fantastic review!
We're immensely please to hear you're enjoying your new X90L's picture quality and user-friendly interface. Remember you can always contact our dedicated Sony support team if you have any question regarding your television at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Picture quality
Extraordinary picture!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of 4k picture is awesome! Have the Sony 4k 800m2 player and the sony receiver hooked up to internet and roku thru receiver! No need to run it thru tv just receiver! Tv shuts all 3 off together! No codes! Sony is my fav Brand!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ConnieG, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I love this tv. Picture is very clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Terry!
Thanks for the great review. We are delighted to hear that you love your Sony BRAVIA X90L! The TV's XR Processor ensures high-quality image processing, delivering stunning visuals with enhanced clarity, color, and contrast which makes the experience unique and amazing.
Thank you for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Picture quality
Great Choice!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, we love it. It isn't bothered by the sun coming in through our large windows. A great choice. And thanks to the installer and delivery team! We always buy from Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BettyD,
Thank you for the 5-star rating! We're happy to hear that you love your new Sony TV and had a great experience with our customer service. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased!!! All channels are bright and clear. Sound is also very crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurM, We are thrilled to hear that you are enjoying it! It's wonderful that you appreciate the vibrant, clear picture across all channels as well as the sharp sound quality. We aim to make every viewing experience top-notch! Thank you for purchasing the 55" X90L and for giving the product a fantastic rating! -Jess
- Pros mentioned:Picture quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color contrast. Reliable manufacturer. The 55 inch option was perfect for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanP, We’re so glad to hear you’re impressed with the color contrast and that Sony’s reliability shines through for you. It’s awesome that the 55-inch size fits your needs perfectly! Enjoy your viewing and thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality
10/10 do recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television! This is my first TV that isn’t made by Samsung, and I couldn’t be happier that I switched to Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeyPey, we're glad you are happy with your new TV! Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. But you should be aware that this is a google TV and uses alot of wifi. If you have an apple computer that you want to stream to the TV screen you need more software. I spent days tearing my hair out trying to get it to work. I wish I knew ahead of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahW,, We're glad that you like the picture quality. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin
