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Customer Ratings & Reviews

Sony - 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2318 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
volume
  • Rating: 4 out of 5 stars

    Great picture

    Posted
    Lloyd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Beautiful picture, only problem is the volume is too low

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall great tv

    Posted
    Darkmaster1818
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This tv is almost perfect, only area it is lacking in is volume. You would think for a tv of this price the internal speakers would be better.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not worth the price

    Posted
    Gam3rGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I got this for the hdr10 since it's compatible with the Xbox one s. Sadly HDR looks like shiit in this tv. The tv also freezes when assisting the volume while your in smart apps such as Netflix. I would expect more for a $900 tv

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV at great price

    Posted
    melrichelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very happy with this TV purchase. The picture quality is outstanding and the smart features are easy to use. I will say there is a slight lag time when trying to adjust the volume from the remote, but that seems to be the only issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture quality!

    Posted
    bestbuycustomer1217
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This tv is great. Love the picture quality and colors. Did not give it 5 stars, due to the fact that the volume lags a bit. There is a slight delay.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Picture, 4k, and also with 1080p broadcasts.

    Posted
    Bmoore734
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This TV was a little high priced for my price range, but I was looking for the best product for my money. I am very happy with my purchase and highly recommend this Sony 4k. The only problem I found is a little strange. When I mute the TV I can't turn the volume down while its muted, I have to unmute the tv and turn the volume down. This is a little frustrating when someone calls me on the phone and I want to turn the volume down on a loud show without having to unmute the tv first. I know its a very minor problem... Just thought I'd mention it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV, 4 hdmi, need sound bar

    Posted
    PokemonHunter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This tv is awesome, BUT.... You definitely need to buy the sony sound bar with subwoofer. The speaker on the tv isn't enough or up to par by itself. Also 4 hdmi ports are great! BUT, only 2 of them do true 4k HDR, which is sad cause I have a lot of things to plug in like my xbox one, rodu 4k, and amazon stick. The sad thing is if you buy the sound bar, that plugs into one of the 4k hdr hdmi ports, leaving you with one 4k hdr port left and the other two just do normal 4k without the fast frame rate or hdr. So you have to pick and choose what gets that one special 4k hdr port. Other then that, the tv looks amazing! Tv has a loud turn on click and off click

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sony TV for guest Rooms

    Posted
    SonyFanboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Ok, so here is the truth about Sony TVs. Do you want a great TV that you can have for years? Then buy yourself a Sony. There like the Toyota's of TVs. Yes, you will pay more but it pays for themselves. Great picture as always and if the factory speakers don't work for you buy a sound bar. All flat screens suffer from some sort of audible clarity. The android OS can use some work but that's not their fault. It's just the nature of all android devices. This is a purchase you won't regret.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing Display

    Posted
    JonJohn
    • My Best Buy® Elite Member

    I received my TV on June 29th. No problems with delivery. The Box was perfect . The TV had no scratches, no marks or dead pixels. Mounting the TV to the wall, Updating the TV, Login In to my Android account, calibrating colors and testing it out took about an hour and a half more or less. The Picture is amazing! I've already played a few Netflix Movies, You Tube videos, and Played Xbox on it. I've to say this took everything I threw at it in three days very well. There are just a few little hiccups with the TV. The response time from remote to TV can sometimes get laggy. The volume sometimes either doesn't work right away, or it is delayed. When the TV is hooked up to the internet it sometimes has to be reconnected again. When watching Netflix on the built in app. If you by accident hit one of the buttons on the remote. say INPUT . . the tv starts to stutter. I also notice that if you are watching a movie with subtitles the blacks in the show/movie turn grey. It's noticeable while you are watching TV during the night. Also there is some light bleeding on the bottom corners of the TV. Again not to noticeable unless there is a night scene. I am sure that there are other features on this tv that I've not access yet. I only wish that there was a place where I can find the right calibration and also a place to find out all the features of my tv has to offer. Other than that I am happy with my purchase. I should've done a little bit more research and find a tv that didn't have the little annoying things that I've discovered with my tv. I am pretty happy and I just hope that the TV has a long life.

    No, I would not recommend this to a friend