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Sony - 55" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 2318 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great TV

    Posted
    TheWhitedog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is an excellent TV. Among it's stand-out features is that it has an "old fashioned" headphone jack, unlike most other "modern" TV brands, that only offer a digital-out jack. Which means I don't have to replace my legacy amp in order to use my existing external speakers or my wireless headphones. The picture quality has improved substantially over the four year old Sony TV that this one replaces (I gave my old 46" TV to a friend; it was a real upgrade for her). I have not yet tried any 4K content. No doubt I will some day, when it becomes more widely available. In the meantime, it upscales the regular HD TV signal well enough. I can see few, if any, artifacts—which is something I was concerned about. The management interface is radically changed from my previous model. I haven't used it enough to fairly say whether it's an improvement or not. Each time you have to learn the lingo to find what you're looking for. That's the case for most new tech. I'm reasonably savvy, but the interface on my old TV and on this one is a challenge for anyone with little technical expertise. Fortunately I had my old TV set up pretty well so my friend had to do little to get it working for her (she had to get her DVD player to work and her Roku device; there were several extraneous cables from her old set that confused the matter a bit). Unlike my old TV the power-on switch is inconveniently located on the back of the set. So I have to use the remote to turn it on; this is no real hardship; I just have to change my habits a bit. Fortunately it responds to my Comcast cable remote so that I don't have to juggle devices to turn it on. Also, the TV was well adjusted right out of the box so that, as I strolled through the settings, I had to make few changes. In fact, if you're not the curious type, you can use this TV with nothing more the the "on" button of the remote control that comes with the TV. With the few caveats I mentioned, this TV meets my expectations. Sony is still my go-to brand. I've had one Sony TV or another for the last 30 years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture, many features and settings

    Posted
    RayS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the Sony XBR55X800E because I was really impressed by the picture in the store. I read reviews and articles about it before I bought it. Basic setup was easy. I immediately began having problems with the remote - pressing buttons and getting no response. At the end of the day of watching TV, I was ready to throw the remote at the TV. Picture did look good though. Went back to Best Buy, talked to the Sony rep. He said that should not be happening and recommended I bring the TV back for an exchange. I exchanged the TV for the same model, and I'm glad I did. The picture on this one was even better than the first TV. The remote worked just fine. Occasionally there is a response lag and sometimes the volume up/down button does not respond immediately. This is especially true when the internet is involved. I was impressed by the amount of settings that are available for the picture and sound. Overall, I am very happy with this TV. The biggest con for me is the lack of documentation of the settings. No user manual is included with the TV, in fact none is available. There is a help document on the website, but it really didn't help me at all. I did have to call Sony support and there were great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great T.V. at an excellent price.

    Posted
    stupac25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was a bit skeptical about this t.v. performing up to the standards I have come to know over the past few years buying a little higher end Sony T.V.'s with better Specs. meaning (higher refresh rates at 120 to 240hz.) and motion rates at 960. However, this still is one of Sony's XBR models so decided to give it a try and I have to say the colors are vibrant, greens, blues, and reds stand out nicely watching in 4k or even in 1080p. no flicker to the image very nice quality comparable to the higher end models with better specs. The motion on this television had me worried about blurriness during sports being only 240 but this television holds up nicely to the other Sony 4k t.v I bought in 2015 the Xbr 55x850c which has a motion rate of 960 no discernable difference between the two. This model also has a lot deeper black levels than expected which is nice, not quite the inky tone you get with Oled of course but better than you will find from most in this class and the HDR I have used while playing on the PS4 Pro really adds a more lifelike color pallet to anything utilizing it. Lastly, the build and overall look of the T.V. is very nice quality, controller easy to use and set-up to work with a cable box for a one controller set-up works with a PS4 nicely also. Great buy for this price range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice set overall

    Posted
    ember1205
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Although this is not quite as nice as the 900E version (with FALD), this set produces a very nice picture and is quite nice to watch. Depending on when you buy, and whether the sales are really strong or not, moving up to the 900E may be in your budget. If it is, I absolutely recommend doing so. But, if the 900E is a little more than your wallet can handle, you won't be disappointed in the 800E. If you put the sets side-by-side and put them through their paces, you will see some subtle improvements with the 900E. But, if you can't run them side-by-side, you really won't see the difference. The set does an excellent job at upscaling content and does a very good job of rendering DVD's or BluRay movies with an excellent picture. Streaming content is excellent overall and your satellite or cable content will look nice as well. The single biggest recommendation I have for your input signals is to let them send the signal in native format if at all possible and let the TV do the upscaling. Allow your satellite and cable boxes to send in the original format and don't allow/force them to upscale to 1080 (1080 should NOT be the only output quality selected in your box).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing and with the $$

    Posted
    GSDlover
    • My Best Buy® Member

    To be fair I’ve only used this tv for one day! However I LOVE IT! the most money I have ever spent on a tv and I believe it’s worth it! Color, clarity, picture and a Smart tv is a Plus! Now I’m not a tool person and it took me forever to figure out that I did not need to undo the screw and washer! Blonde moment...after I figured it out everything really was a cinch to put together and set up! I love that it has a stand so I don’t have to put it on the wall, but eventually I will! The tv was very much over my budget so it was nice to be able to use the stand for the tv. I will definitely be purchasing a sound bar. The sound isn’t horrible but it could be so so much better with a sound bar. I love having a smart tv...Netflix streams 4K for $11.99 so I upgraded to 4K! I watched Beauty and the Beast last night on Netflix and it looked incredible on the Tv. Hopefully I can read other posts to figure out how to get the optimum picture cause I haven’t a clue on how to do that! This is my first smear tv and first one this big. My other tv is a 32” Samsung Hand me down and I bought the small vizio in my bedroom like 6-8 years ago...it’s only a 26” so I made a huge jump but I think it’s well worth it! I read a lot of reviews on a variety of brands and this is the only one without negative comments! Invest in a great tv! I shouldn’t have to purchase another one for a long time!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sony 55" 4K TV Picture Perfect

    Posted
    PMH12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I waited a long time to get a flat screen TV for my living room. After many reviews and past experience with Sony I chose the X800E 4K Ultra HD set in 55". WOW! I has been everything I expected and more. For the money this is my ultimate set. When watching firestick or Vudu 4K movies it amazes the senses. When playing 4K Ultra HD, Blu-rays and even DVD all look fantastic. The technology improves DVD and regular Blu-ray pictures. Also Sony has their own motion technology. I have yet to experience any motion lag or distortion. The color quality is completely natural as I have come to appreciate from Sony. This is the perfect way to enjoy my Movie library with Theater Screen quality picture! I matched the set with Sony 4K Ultra HD Player, and the Sony Soundbar home theater sound system. I'm all set!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Upgrade To My Other TV!

    Posted
    Rodeobo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was looking to upgrade my other TV and after researching and talking to the Best Buy associate, who was awesome, the decision was made to purchase this TV. I was looking for the 4K and HDR requirements and I'm thrilled with my purchase! I matched it up with the Sony UBPX800 Blue-ray player and the Yamaha YHT-4930UBL surround system and I couldn't be happier! The clarity and sound is like being in a theater. Highly recommend each component I purchased! Happy Camper Here! One thing that I recommend when viewing prospective TVs is, make sure that the brightness levels and picture quality selections for each TV you're considering are set the same. There can be a huge difference in the picture quality and your picture preferences just by making sure you're comparing apples to apples when comparing different sets. I had the associtate change a few of the TVs to make sure of the consistency in settings between brands and it made a huge difference in my TV selection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my TV

    Posted
    GSDLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I watch a lot more tv than I ever did before. It’s a beautiful tv...only thing is that it likes to turn on by itself. It’s done it a few times. Other than that I think it’s a perfect tv. Great picture, good sound (will invest in a sound bar) but the sound is good for me I can hear it just fine! I love it’s a smart tv and man oh man the picture just takes me breathe away! I love watching movies. Beauty and The Beast looked awesome, but the newest Transformers movie looks amazing!!! I love this tv I really cannot say anything bad about it! I went from a handme down Samsung 32” so this is as wonderful upgrade for self! A lot more money than I wanted to spend but I think it’s worth it as I enjoy it and that’s all that matters! I don’t watch a lot of TV shows mainly movies!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    X800E 55" Easy set up

    Posted
    Dave
    • My Best Buy® Member

    Two person job to get it out of the box and up on it's stand. Plugged in the Cable box (HDMI 1) and turn it on. The set up is a bit long with a lot of options. The Wifi was great and connected with no issues. The TV did ask to check for an update and it was about an extra 10 minutes to get through. The TV then rebooted a couple of times and then it was up and running. The last thing is to tell it to use input HDMI 1 to see the signal from the cable box. Then went to Netflix and signed in - Cake. The remote is IR and must be pointed towards the TV - no big deal. Very little lag in the remote commands. This might have been addressed by Sony based on earlier reviews. The stand is still minimal - :) That's it so far - there is so many more features to explore. Voice recognition next. Then who knows. This replaced a 14 year old Sony XBR that still was working perfect. It was a 200 pound CRT TV that found a new home. Good for Sony

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Mid Line 4K-DR 10 Display

    Posted
    Khakimon
    • My Best Buy® Member

    Superb colors at even a higher price range. Great contrast and great black levels for the price. I owned the XBR49X800D. It was a great set but a little to small. This is the XBR49X800D's newer big brother. And it is actually a tad better. Remote is better, sound is better, color is more vibrant, the Triluminous display is really nice. and light uniformity(a biggie to me) is better. The only cons to me are the Android feature( a waste of money), the ads/ recommendations that come with this, the artificial limiting of the screen to 60hz, and the flimsy stand. Which is the same stand design as the 49" , so I knew that was coming. Over a nice Display for the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bargain Bargain Bargain

    Posted
    Randy

    I know there are TV's with better pictures out there, but this picture can't be beat for the price. Actually, from what I've looked at while shopping, there's not a TV on the market within $500 that can match the picture of this Sony. I've had Sony TV's in my living room for more than 30 years, and this is only my third one. The other two lasted that long. I did change out the picture tube in the first one though, so I guess you can count that as another TV if you want to. It was a console tube TV inside of a wooden enclosure; it was a thing of beauty. I loved it so much I purchased a 2nd one for my parents. My 2nd Sony was another tube TV, and it weighed what seemed like 300 lbs. I'm not sure how the TV cabinet held it up for 12 years, but it did; and it still does, I just don't live there anymore; I left it behind when I moved, and it's still playing. So this is my 1st digital shish-boom-bah TV, and I am once again sold on Sony.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Bang for the Buck, Hands Down

    Posted
    ScorpionGeo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    After losing many electronics after Hurrican Maria, which flooded my house, I finally decided to upgrade in style. After many talks with the rep in floor, who was very knowledgeable, I finally made my decisions based on my primary scope which was: 4k streaming, gaming and netlfixing (Of couse firestick too with many goodies). He was kind enough to walk me through the costy high end to the cheapest I could get within my reach, Im an engineer and love specs so getting that from a specialist was a relief. As not many times you go to a store and have workforce that is passionate with their job. In the end what sealed my deal was his knowledge and extra push that SONY BRAVIA SMART TVs Enhance PS4 consoles and its 4k Bluray players, and while you stream with any electronic device with 4k hdmi cables you get 4K results. So thanks again to that rep in the San Juan store by the side of Plaza Las Americas.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow! Beautiful picture

    Posted
    jstern24
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    What a beautiful picture. Pulling up 4K Netflix Animal planet was an incredible way to start my usage and feel like i'm still watching the demo in the store. But, even just HD channels on Cable and even non-HD channells look so much sharper and the brightness difference, from my previous (9 yr old Sony LCD) TV is noticeable. The service guy on the floor was extremely helpful. i'd already done my research and he helped me consolidate my through process. Installation on my wall, with my current wall mount (for my old 46" TV) was a piece of cake. This TV is so light! The picture is phenomenal! I haven't tapped into all of the Smart features, but the Netflix button is very helpful and being able to program the Home (HDMI) button during set-up is great. Now, when I watch Bluray or Apple TV, I can just press the Home button to go back to cable. So nice!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV - Best Sony TV for the money !

    Posted
    ACAM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I looked around for several months before purchasing this Sony HDTV as I knew my current TV was on its last legs. I really didn't get consumed by all the technical information like many buyers do. I knew I wanted a Sony as I have never had anything but the best of results with their products. I made several trips to Best Buy to personally take a look at the Sony product line and talked to several different Best Buy associates. Depending on who you talked to you would get many conflicting opinions on what to buy. I am a retired guy and like to watch a lot on sports - this TV is excellent for football. I really ending up as most people do and picked out the best product I liked for the money I felt justified in spending. In my conclusion this model is the best you can get for the price. If you buy it - you will enjoy it !!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    First Impressions....I Bought This for HDR 4K

    Posted
    Drumdums
    • My Best Buy® Member

    I just bought this set last night, so I'll probably update my review in time. I have another 4K setup (Samsung 6290), but the HDR capabilities are very lackluster. I had to calibrate that thing for days to finally get it to an acceptable level. This TV however....right out of the box the picture was beautiful. Super deep blacks, a high level of depth in the frame, life like picture...almost 3D like. My source was The Dark Knight 4K, which is a great demo disc by the way. But I haven't found any custom calibrations settings outside of Rtings.com. So once I have mine fine tuned, I'll post them here. Oh, and I like the Google apps too. All the popular apps are here, much like Roku.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV especially for Netflix.

    Posted
    BobJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    2017 model so I saved $300. Used with my old TiVo Roamio Plus on Comcast cable. TV Streaming much better than via Tivo wireless. Picture very good even on the Tivo/Cable recorded programs. I can't imagine finding a better picture on any TV? Basic Set up was easy using my Samsung Tracfone but took awhile to setup my Panasonic Sound bar but everything works great. You should have someone help to carry it into the house and attach it to the stand. The stand is only 20" wide so the TV will fit on any size table as long as it is sturdy enough not to wobble. Read instructions before hauling home or opening box, The boxed set must be transported standing up and assembled same. Delivery is free and recommend paying for setup if you have not done this before.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressive functions

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have not purchased a TV in over six years, what a tremendous advance it is now with a combination of applications on your phone and the ones on the TV and be able to combine those. It makes the process so much easier to select quickly and watch your favorite shows. So far it’s been a week and I’m pleasantly surprise I have not purchased a TV in over six years, what a tremendous advance it is now with a combination of applications on your phone and the ones on the TV and be able to combine those. It makes the process so much easier to select quickly and watch your favorite shows. So far it’s been a week and I’m pleasantly surprised. I always wait quite a bit of time before upgrading my technology, to make sure it is well worth the purchase, I got to say this TV is very intuitive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Sony 4k UHD HDR TV

    Posted
    Sony4KUHD
    • My Best Buy® Member

    After visiting couple of stores like BJ's costco walmart including BestBuy couple of time to remove my old Sony Bravia model 2010 32inch 720p lcd kind of TV to 4K UHD 55" to 65". My hallway is small space in corner area so, I choose best is 55". Picture quality, 4k UHD video excellent. After comparing all other brands and my budget, I choose this TV for best excellent entertainment. my family loving to watch. BEST TV, don't go more research if you want new 4K UHD TV buy this, in store you will ocnfuse to watch other TV's which are above $2000 but this will be satisfying TV for me, for gaming, videos Blueray all good. problem for this tv is bluetooth pairing with other brands my mean is can't pair to a year old vizio sound bar on Bluetooth I have to use optical cable. rest all good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Buy For the Price I Wanted

    Posted
    Wampusknight
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I jumped from HD to 4K and made a really great buy. The store associates were awesome in helping me pick this television out. This television does not have true blacks like an OLED television, but for someone who just wants to get a better picture with a 4K television this television is awesome. The HDR on this TV is fantastic and creates a better picture then my Sony HD television. I am very happy with the bigger screen as well. The color is fantastic and you can change it to fit your preference. This is not the best tv on the market but it is a great TV for the price range i was looking for. I would recommend this television. Thank you for your time in reading my review and I hope you have a wonderful day.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    JECC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had been looking for a new TV to replace my 40” Sony lcd that I had. I checked out many different brands. I decided to go to Best Buy to view them in person. This 55” Sony 4K UHD model (800 series) that I chose was the best TV for the money I was looking to spend. The picture is amazing. The side angles of watching tv are important to me and this TV gave me the best picture, by far, compared to other brands. All the extra options this TV provided have been great. If you’re looking for a very good TV at a reasonable price without breaking the bank, then I would definitely recommend this Sony TV.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi JECC, Thank you for the recommendation. We really appreciate your time sharing this positive feedback. We are glad that you appreciate the most lifelike picture of this TV. You can check the specification from this link for more details: https://docs.sony.com/release//specs/XBR55X800E_mksp.pdf
      Regards, -Jay sony_US