Customer Ratings & Reviews
- Model:
- XBR55A1E
- SKU:
- 5770951
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers value the 55" Class OLED A1E Series 4K UHD TV for its exceptional picture quality, with many praising its brilliant colors and amazing clarity. The OLED display technology is also highly regarded, with customers appreciating the depth and richness it adds to the picture. While some find the TV to be expensive, many believe it is worth the investment. The TV's sound quality and minimalistic design are also mentioned as positive aspects. However, a few customers have experienced issues with the remote control.
This summary was generated by AI based on customer reviews.
Best OLED on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily best OLED on the market, worth every penny!
I would recommend this to a friend- Pros mentioned:Picture quality
WHAT A HORRIBLE PREMIUM TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth an investment. I have owned this tv for about 6 months now and im just overall disappointed with it. the fist couple months was phenomenal the picture is great and hey it does have a good set of tv speakers. but i wouldn't recommend this tv for "future proofing" overall if you want to build a dolby atmos system around you definitely can if you have traditional receiver. but if you're in a small bedroom like mine you have to settle and i settled for the LG sj9 dolby atmos soundbar . at the time it was the best and cheapest solution out there and it was a no brainier but the bar only has 1 hdmi input (where i have my bluray player connected ) but hey sony equipped the oled with hdmi 2.2 and i thought this would support dolby atmos it has too and it never supported this feature whatsoever so i waited for a couple days to get the new dolby vision update to see if this will trigger some type of atmos feature but not only does it not do atmos support but it also doesn't support dolby vision from the actual hdmi ports either. overall in my experience sony has dropped the ball on this tv and looking back at it i would've gotten the Lg 55 inch c7 because of the features it has and the way of future proofing yourself.
No, I would not recommend this to a friend Dull center, magenta vignette
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was great when I first purchased. After about a year and a half or so, the center of the screen stopped producing a vivid image. Very dull and now it looks like there is a magenta vignette around the display. Got nowhere with Sony Support and the only verified Sony repair center near me is out of business. I can't even look at this thing without being distracted by the dull area in the center. Very disappointing.
No, I would not recommend this to a friendDefective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Defective right out of the box. Contacted Sony Support it was validated as Defective. No picture, no snow, nothing. So disjointed for the $4000 TV. Had to jump through hoops to prove purchase and model serial #. Now wait for Sony to contact me for new delivery. 7 to 14 days. So much for a fantastic Super Bowl event.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TBear, we are very sorry for the bad experience. Please reach us out at [email protected] and include your reference number if any so we can check your file. Regards, -Erin
