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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 324 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 55" Class OLED A1E Series 4K UHD TV for its exceptional picture quality, with many praising its brilliant colors and amazing clarity. The OLED display technology is also highly regarded, with customers appreciating the depth and richness it adds to the picture. While some find the TV to be expensive, many believe it is worth the investment. The TV's sound quality and minimalistic design are also mentioned as positive aspects. However, a few customers have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 324 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching a few sites and calling the store itself, I decided to take the plunge and purchase this higher priced tv. HOWEVER, I was not told the truth on the phone by the "tv expert" about this tv having a browser so for the money I paid I sent it back. The picture truly is beautiful, that is why 4 stars, so if that is all that matters to you and you don't mind spending 3k on a tv, then yes I would recommend it, that being said, there are other tv's out there with a beautiful picture for a cheaper price that have the function I needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the tv is expensive, it has the best picture I have seen. Am really enjoying it. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Best picture. Easy to yse remote contro

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Meets All Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 55" OLED is everything its cracked up to be. Picture is absolutely fabulous. Only issue is connectivity of the HDMI's etc. due to there position on the extended bottom portion of the back support. Also have no idea of how you would wall-mount! However, it has worked out wonderfully for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the TV you want!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality! Bought a 4K player to go with the TV and I'm still in awe 4 months later. Don't need to fork over additional $$ for a soundbar since this model comes with an acoustic screen. The price might be a bit higher than other 4K TVs, but the refresh rate & quality can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture I have ever seen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved the Sony picture. The OLED picture is fantastic! The sound system is very impressive. It is such a clean look - no frame , no branding. Nothing to detract from the great picture. I would buy again in a heartbeat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhillrider, We are glad that you appreciate the quality of this television. This TV provides lifelike detail and clarity of the picture display. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has surpassed my expectations, I was a little skeptical about buying my first tv but glad I bought this one! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as lg oleds but has that sony picture. Little dim did me but beautiful tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Hiccup but going for another round

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much trial and error I decided to go for A1E, much to my own shock, I loved it. The picture is great and the tech inside from Sony is second to none! Where i looses half a star is that the build in chrome cast seems to underperform when compared to the external ones in addition, the next half the android TV OS is sub par when compared to others though... I try not to use it too much and stick with the panel and the SONY tech (like the x-1 extreme chip).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MD93, Good to know that you are happy with your purchase! Your feedback is highly appreciated. Sony takes into consideration all feedback to improve the performance and quality of our products. We will pass this to the proper department. Thank you for your time. Regards,-Jay sony_US

  • Rated 5 out of 5 stars

    Exceptional Viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 55-inch Sony OLED AE1 TV and, what exceptional TV imaging and responsive sound. We had an older Sony Bravia we replaced and had this OLED installed in our living room, it exploded with sound and color sharpness. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV has a great picture and terrific sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 4K Samsung TV. This picture is great the black is especially nice. The sound is amazing and superior to any television I have listened to. The sound literally comes from the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony OLED is hands down the best t.v. of 2017 and 2018. Vibrant colors and true blacks make it outperform the competition. The sound quality is also particularly impressive as it far exceeds any tv without a dedicated front facing speaker system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting on this tv since it came out. I was never a fan of the price point but the picture quality I've always loved. On the weekends I'm glued to this TV. My only con about this tv is the fact that it is an android tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SONY OLED TV has an excellent picture, and the Geek Squad people who installed it did a very good job. We strongly recommend buying a universal remote; it connects to our surround-sound and our various technologies, such as our Blu-ray player.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even regular DVD's and TV shows are brighter. Watched The Sting...had never noticed the vibrant colors of the suits Redford & Co wore. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Picture is amazing and TV has an ultra thin profile. TV, movies and video games look and play fantastic. Installed by geek squad, very professional, looks great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HappyGamer, we are glad that you are happy with your purchase! Your feedback is indeed appreciated and thank you for choosing SONY! -Erin sony_US

  • Rated 5 out of 5 stars

    Breathtakingly beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clarity and brilliance of the picture. Easy to operate remote control with lots of functionality and access to streaming services. Great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WizardsMaster,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now, the experience has been very positive and worth the extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY makes great products. This is probably the sixth or seventh SONY TV plus a couple of Blue Ray players we have purchased. This is the best TV yet. Great picture, great sound, great extra stuff. Need a TV - see Best Buy and buy a SONY.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV of all the sets offered for 2017

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a year before I could see and eventually purchase this TV. Exceptional colors / contrast and theatre like sound. It's expensive but worth it. You will not be disappointed

    I would recommend this to a friend