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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 324 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 55" Class OLED A1E Series 4K UHD TV for its exceptional picture quality, with many praising its brilliant colors and amazing clarity. The OLED display technology is also highly regarded, with customers appreciating the depth and richness it adds to the picture. While some find the TV to be expensive, many believe it is worth the investment. The TV's sound quality and minimalistic design are also mentioned as positive aspects. However, a few customers have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 324 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quailty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best OLED TV in the market. Sony has produced a brilliant display with superb color reproduction. The most cool feature of this TV is the acoustic sound in which the screen acts like a speaker great innovation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great pictture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture .Love the clarity.Plis the ease of features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is perfect and sound are fantastic. I have been buying high end TVs for the last 20 years and this is my favorite. You won’t regret purchasing this tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apester,

      We're glad to hear that you are enjoying your television, Thank you for choosing Sony! regards, Zac sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely stunning tv, I have always dreamed of having this tv in my home I did countless months of research on this tv in the end it was between this tv or the Qled, and I am so glad I choose this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and the quality. But its good if you have low TV stand. Unless you want to put it on the wall then its not a problem. One issue about this TV its android app. You dont get many apps and the apps you wanted. I was disappointed when I found out that I couldnt download asian apps compare to my samsung TV. But overall the TV is great anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good tv, but missing parts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an open box item from one of the local stores with a Magnolia. Picture with 4k source material is outstanding. The design where it leans back about 10 degrees is bothersome. And I figured out it was missing part of the stand which made it worse. Purchased a generic stand online which really improved things.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never been so happy with a TV before but with this TV the picture is amazing the colors especially the black color it's awesome a lot of details that you never seen before I really recommend this TV for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Expensive But Gives the Best Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV's resolution is incredible and the color scheme is 10 X more life like then my old 1080P TV. Definitely worth it if you want the best 4K picture possible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic TV. A little pricey compared to other brands, but nothing can beat that Sony video processor. The sound is excellent. Its like the voice is coming from the person's mouth. Great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a 55" to fit above fireplace & Sales rep recommended this one, had Sony's in the past & was happy this does not disappoint, looks like you can reach into the picture & take hold of the subject

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharper image with vivid colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors approach what I would use when working on one of my oil paintings. I prefer colors that have a slightly darker hue, yet retaining a certain amount of vividness, specially when out of the bright sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, wonderful image.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Sony television. Great quality TVs. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind altering experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want the best OLED TV on the planet Sony Bravia

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not wall mountble for our application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony TVs but had to return this one as the back where the guts are located was too big to mount over our fireplace with a motion mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    life changing.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to only purchase Vizio Smart TVs. Then, I was browsing for a new, larger Vizio Smart TV one day and the store manager walked up to me asking if I needed assistance. I said yes, and from there he introduced me to a whole world of TVs that I never paid attention to before. He educated me on the difference types of screens and everything. Recommended this TV for what I said I was looking for and wanted. I was still skeptical of buying it but went for it anyways. I do not regret purchasing it at all. I am actually in the market for buying 1-2 more of the same brand but different sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably the best tv i have ever purchase. best picture best color even the internal speakers are pretty good no need for external ones. i connected my xbox and the video games and 4k netflix is AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    You can’t beat a Sony TV!!! OLED is the best !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 40” Sony XBR of 10 years was still going strong, but once I saw the Sony OLED A1E I couldn’t wait anymore. It lives up to all the reviews I read and then some. Still a satisfied Sony owner!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV and SOUND system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 4K LG TV is great! It fits the space above the fireplace and looks as though it belongs there! The sound is wonderful and the color and sharpness are perfect! Excellent service and installation also!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I purchase this TV , I read all the reviews and informations from Bestbuy.con . I am very happy and have satisfaction with this purchase. It's a great TV with excellent image all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Caution!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased TV October 2017 for $3K. Totally agree with all the reviews - loved it when I took it out of the box!!! Screen/color quality was fantastic. Felt like I was at the game watching football. Fast forward 2 years - now have image burned in TV and colors with red/yellow have broken down in the center of the screen. Out of warranty and didn’t get protection plan (shame on me!). Talked to Geek Squad and advised panel would need replaced - seems to be an OLED thing. Understand things don’t last forever, but was hoping / hedging I would get more than 2 years out before it turned into a pumpkin.. Reached out to Sony to cry the blues but not expecting much.

    No, I would not recommend this to a friend