Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
Clearance
The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the 55" Class OLED A1E Series 4K UHD TV for its exceptional picture quality, with many praising its brilliant colors and amazing clarity. The OLED display technology is also highly regarded, with customers appreciating the depth and richness it adds to the picture. While some find the TV to be expensive, many believe it is worth the investment. The TV's sound quality and minimalistic design are also mentioned as positive aspects. However, a few customers have experienced issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 324 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Mid-High End TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on the picture is stunning. It's a smart TV with access to many apps. Netflix connectivity is great. My video games also look great on this TV. It's well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sweet TV with a very thin bezel and a great picture. But the feature where the TV itself is a speaker is not really useful if you already have a separate speaker system for your TV.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with OLED and it has been amazing. The color is so much brighter compared to our previous HDTV. The tv works great with amazon fire. Definitely a must have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sidk, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Cons mentioned:
    Brightness

    Rated 5 out of 5 stars

    4 years later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing still 4 years later. Has slight grey lines vertically but not noticeable at all unless it’s on full gray brightness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box--upgraded from a LCD. Phenomenal picture. Don't buy a sound bar; it's not necessary. Buy during the holidays so your return time is extended should you decide it's not for you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! That's what I said when I finally got this all setup. The picture is amazing. The 4k is beautiful on this tv is definitely the best around. Definitely recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like Sony and now with the new features I was looking for something with great imagine and this style met all the requirements great images and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest pic I have looked at

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest pictures I've ever seen. Sound bar is my only negative review. I haven't turned it up loud but I am hearing voices which was my hearing loss very clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A bit of a splurge, but well worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a gorgeous picture. I still am amazed at how beautiful it is. Also the sound is the best I have ever heard from a TV without additional satellite speakers. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Spectacular picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is heads and shoulders above other models. Unique sound production from screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great all around tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews on this tv are great and they are true - picture and sound quality are great - tv design is great. Mounted on my wall by geek squad with ease and working great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SONY product is wonderful! Set up was easy, picture is clear and crisp, color is realistic. I like that I can access my online accounts, like Netflix and HBO easily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a Sony! What else would I expect...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Sony TVs for many years and I'll continue so long as they do me right. This TV is everything I asked for and more! Couldn't ask for a better picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sony TV. Great picture and sound. Sales staff at Best Buy was very helpful as always. Will definitely be being buying my next TV from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED 55" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV is spectacular. The OLED technology is amazing. The TV exhibits crisp colors and bright true blacks. Spending the extra money, was so worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good HD Picture, BUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting a few years and reviewing OLED reviews I decided to finally turn in my 34" Sony HDTV CRT TV for the Sony OLED. I expected to see good overall quality, however I watch a lot of older TV shows. Most on Antenna TV and Me TV. I use a digital antenna and not a cable box. Unfortunately no matter what settings I use on the new Sony I find the picture quality to be very poor compared to the Sony CRT. Its what I call muddy and out of focus. The HD quality if very good. Most dvd's I have played on my Sony Blue ray are good to very good. Sound quality is a little above average. Because of the picture quality on the older shows, and comparing it to my CRT I can only rate this set a 3. For the price and knowing Sony usual excellent quality in the past I am disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and stying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Sony TV may cost a little more money, but the quality never disappoints. Perfect picture. Never owed any other brand of TV in the past 50 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1954gary1972, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using my 40" xbr for the last 11 years and needed an upgrade. Very pleased with this purchase. Great colors and blacks. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pic and sound quality is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went up to a 55 inch tv and it is great, the picture and sound quality is second to none. We would definitely recommend this Sony tv to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Last tv I’ll ever need

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEst tv we’ve ever owned. The picture is absolutely stunning. The sound quality is exceptional as well

    I would recommend this to a friend