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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 905 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 905 reviews
  • Rated 3 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own several Sony tv's over the years and have had no issues. I brought this one about three weeks ago. the picture quality is average. My main problem with it, is that the audio sometimes did not sync with my new Sony tv. I thought the soundbar was defective, so I returned it. I purchased another soundbar from a smaller company it has much better sound. After a few hours the tv stopped syncing with the audio again. I have to rewind the tv to sync them again. Very frustrating. Any suggestions ?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      Thank you for the review and we do apologize for the inconvenience. We need more details regarding your concern. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great Sony set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice set. Using it outdoors in an enclosed patio, and it’s plenty bright, even in Cinema picture mode. Internal speakers are okay, but using a soundbar anyway. Better bass and dialogue. For the price? And a Sony? GREAT!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ernst,

      Thank you for reaching out to us today! We're always happy to hear from you.We're glad to hear that you like the Cinema picture mode and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo for my Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Sony Bravia fan for a long time and this tv only reaffirms my belief that Sony is the only brand of tv for me ‘and my household. This is the 3rd one over the last 12 years and they just get better with every new edition. This tv does everything that I need it to do and more. Almost feel like it knows what I want before I do. Fabulous picture and has enough features to make things easy to do or get to. Probably won’t be buying another for a good while but this one will last as long as the others I have around. A 5 star tv for sure folks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hillbillyking,

      Thank you for the 5-star rating and we're glad you like the picture quality and smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the loyalty and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality build television, google operating system is a bit slow but for price and overall quality I am totally fine with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just disconnected cable and got the smart TV. I have a You Tube account and there is no freezing or thinking delays. Also came with a cable that plugs directly into my router.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenR, Thank you for sharing your wonderful experience with your Sony X75K! We're very happy to hear that you're enjoying the smart TV features of your new Sony TV. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Cats love it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a real boon to my wife who uses it for exercise classes from UTube. When she is finished, her 3 cats love to watch relaxing music with birds to entertain them. It is a great and brautiful addition to our home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulE,

      That's awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that your wife likes the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first by purchasing the base model of this Sony TV, but I was pleasantly surprised by the quality. Fast menu navigation and ease of setup with Google, its a great addition to any room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xxactionxx, You've made an excellent choice! We're very happy to hear that you're impressed with the overall quality, smooth and snappy navigation, ease of setup, and overall features of your Sony X75K. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that this purchase was simply a consummate purchase from the beginning through the delivery….it simply felt good to know that you can still buy electronics and enjoyed the experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasF, That's awesome! We're delighted to hear you had an excellent shopping experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Go Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is an outstanding product and the performance exceeds our expectation. Very few television manufacturers are compatable with spectrum app so we had to cut the cord and stream all of our programs, this tv handled the process seamlessly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JGluc,

      That's great to hear! We're glad that you like the performance of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves the picture quality. It was easy to set up. We kept it in the "basic mode" since we are using our cable box and are not into streaming services.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Browsingnemail,

      Thank you for the 5-star rating and we're glad to hear that your husband loves the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony since I was a kid in the 80's.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't really tell the difference between the different classes of Sony TV's. This seems perfectly fine compared to one that's thousands of dollars more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GC315, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value for a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this to get another higher end Sony model. For this price point though, overall picture, quality and design would be good for your basic every day viewing needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechDesign,

      Thank you for the review and we're glad you like the picture quality and design of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the T.V. is great. Picture quality is average but can be tuned through the settings. The audio is above average compared to others in this price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevonW,

      Very nice! We're glad you like the picture quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Love Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio could be a bit better but that aside I’m loving my tv like it’s the first day. It’s been a year now. Sony quality is worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MThom, Thank you for the 5-star rating! We're pleased to hear you're satisfied with your purchase. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely thrilled with this new Bravia TV. Exceptional color and sound is perfect. I recommend this product if you want great sound and clarity in the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChefLin,

      That's awesome! We're hapy to hear you like the color quality and sound of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great TV for the great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month or so in owning the television i had 1 issue is that was the OS but a simple unplug fixed it. The colors are vibrant and its great for gaming. Im really enjoying it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ch3nte,

      Thank you for the purchase! We're happy to hear that you're enjoying the TV for your gaming experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture quality, the wifi receiver could be better. Remote does not always responde. Speaker cracks when volume is over 30.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great screen setup and easy to use but sound seems a little funny on these. May be my settings but this tv is super nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valerie, Thank you for the feedback on your experience with your Sony X75K. We're pleased to hear you like the ease of use and setup of this TV. There is an Equalizer to fine tune the sound output of this TV. And you can also configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve the overall listening experience on your TV. For more details, please refer to this link:

      https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Tv good, customer service desk not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was fine. Employee very helpful and knowledgeable. However, bought 3 tv antennaes because no one around to help, returned all 3, it was a nightmare. No help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaB,

      That's great to hear! We're happy that you had a great experience with our customer service. We do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. We need more details regarding your concern. For further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    The best brand for us ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality is the best brand ever but you have to protect your investment buying Geek Squad that has excellent benefits in case of something happen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gain, We're very happy to hear this feedback! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US