Customer Ratings & Reviews
- Model:
- KD55X75K
- SKU:
- 6505137
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
Tv good, customer service desk not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was fine. Employee very helpful and knowledgeable. However, bought 3 tv antennaes because no one around to help, returned all 3, it was a nightmare. No help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaB,
That's great to hear! We're happy that you had a great experience with our customer service. We do apologize for the inconvenience. Please allow us to help you and turn this into a better experience. We need more details regarding your concern. For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Nice TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great screen setup and easy to use but sound seems a little funny on these. May be my settings but this tv is super nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, Thank you for the feedback on your experience with your Sony X75K. We're pleased to hear you like the ease of use and setup of this TV. There is an Equalizer to fine tune the sound output of this TV. And you can also configure various settings related to the TV’s sound such as sound quality, volume level, sound mode, etc. according to your preferences to improve the overall listening experience on your TV. For more details, please refer to this link:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
Hope this helps and thanks for choosing Sony! -Sam
GREAT TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV IS GREAT MY SALE PERSON WAS VERY HELPFUL I HAD A PROBLEM WITH MY FINAL TRANSACTION I TALKED WITH 2 MANGERS & GAVE THEM MY PROBLEM ALL THE INFO & HAVE NOT HEARD FROM A RESPONCE PLRASE RESPOND
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertHENDERSHOT,
Thank you for the review and we're glad our customer sevice was helpful. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Ease of use, Picture quality
I love black friday deals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and to use. Quality pictures nice sound. No need for sound bar or speaker (in my room). Perfect size. So worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Misssummer, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase specially with the picture and sound quality! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl
The best brand for us ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony quality is the best brand ever but you have to protect your investment buying Geek Squad that has excellent benefits in case of something happen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gain, We're very happy to hear this feedback! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
Television Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales associate was very helpful. I had previously owned a LG tv but was told that the Sony was a far better choice for quality. I thus decided to purchase the Sony tv. I found after installing that the Sony tv was extremely complicated to set up as far as the programming was concerned. I am really not happy with my choice and wish I had bought the LG brand . The LG tv was less expensive and easier to program and operate as far as the picture quality I prefer the LG tv
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good set Bad delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture & sound are excellent Set up for streaming was convoluted as i didn't know I needed Goodle assist to get fubo once that was resolved everything fell into place Remote takes awhile to get used to. Many buttons are small. Delivery experience was awful. You cannot reach either the store or truck by phone with caused unnecessary delay. all in all I like the TV and would order again or recommend to a friend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SrCitizen,
Thank you for the 5-star rating! We're glad you like the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the TV great picture, love how when I use headphones I can disconnect them not unpair to disconnect.Apps are easy to get to to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi uhdtv,
We're glad you love the picture quality and smart features of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
My SONY 55” Flat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For about a year or so I was tracking a TCL brand 55” but always loved Sony products. The TCL never dropped low enough in price for me to buy one. I wasn’t sure I would be happy with the picture on a TCL so I never pulled the trigger on it but when I went to the store this SONY tv was on sale and I decided to buy it. Tv looks great It’s beautifully mounted on my wall The picture is great BUT not as sharp as I would like. Very high mark for the sound that this tv puts out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasD,
Thank you for the review and we're glad you like the picture and sound quality of the TV. You can go to the picture adjustments in the settings to adjust the picture quality according to the content you are watching.
https://helpguide.sony.net/tv/jusltnr3/v1/en-003/07-01_08-01.html
With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality, Tv quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and love the tv. Perfect size for my house and looks and sounds great. Love the Google home integration.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brandi,
Thank you for the 5-star rating and we're glad you love the quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a TV has become a complicated process. There are so many options. We just have basic needs and the sales person recommended a basic TV which works perfectly for us.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaralynN,
We appreciate the 5-star rating and we're glad to hear that you like the price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Sony TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best TV I’ve ever invested in. I love everything beside the power saving mode appears with no warning
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taytay, You've made an excellent choice! We're delighted to hear that you love the overall features and performance of your Sony X75K. And we apologize for any inconvenience that you've experienced with the power saving mode feature of this TV. Please refer this link that provides information to help troubleshoot and steps to disable different power saving features on your TV: https://www.sony.com/electronics/support/articles/00114471
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Hope this helps and thanks for choosing Sony! -Sam
LITTLE EXTRA TIPS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish they would have included a manual of all the things you can do with this tv. from downloading app. connecting tv with cable...etc.
I would recommend this to a friendExcellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love everything about this TV! This is the first time that we ever purchased a Sony TV. If we ever need another TV it will be a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaA,
That's very nice to hear! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you love your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
- Pros mentioned:Picture quality
Great budget tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gift for my Husband. I bought this tv as gift for my Husband and he really loves the picture quality and size of the tv. It's probably the best bang for your buck tv you can get right now. Its super bright, the image quality is unbeatable at this price range when compared to similar models from other brands and Google interface is very easy to use. No clanky menus and minimal bloatware. This tv will not disappoint you at this price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talkischeap,
Very nice! We're glad to hear that your husband loves the picture quality and size of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Amazing product by Sony
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv coming from a 1080p to a 4K tv with an amazing display is night and day. The sound could improve but the display is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GusE,
That's a very nice upgrade! We're glad to hear that you like the 4K picture quality of the TV. The sound of the TV depends in the source that you're playing. You can fully adjust the sound depending in your preference for better sound quality. Go to [Settings] — [Display & Sound] — then select desired option. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best decision was to buy my TV at Best Buy the one in a Cortez Road. They’re so nice friendly and they always give you a good advice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeidyL,
That's very nice to hear! We're happy you had a great experience with our customer service representatives. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!
-David
Solid TV for the price I paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this TV up while on sale and it has been solid so far. The Google OS it runs can be sluggish at times but catches up after a minute or two.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi swils,
Thank you for the review and we're glad to hear that you like the build quality of the TV. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. You may also update the software of the TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
TV 60
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working perfectly!!! We love our new tv. Kids love it!
I would recommend this to a friendAwesome TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never look back while buying Sony TV. Really good TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adisarji,
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig