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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 909 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 909 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony simplicity and quailty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimal user interface for google bloatware. Great picture for watching streaming and live tv.Updated to use the apple tv app.Replaced my 2017 50" Sony that google operating system crashed. I wish these smart TVs came in dumb versions. Sony will always be my top brand for electronics. No VRR for PS5 and has 3 HDMI instead of usual 4. 60hz refresh not 120hz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanSolo, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the salesman's ability to recommend the proper size TV for our room. The clarity is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulK, we're glad you like the picture quality of our product! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and product is very good . The help I got from Best Buy team on delivering my TV is simply super !!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SatishS,

      Thank you for the purchase! We're glad to hear you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent apparition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They interface on this tv is very smooth and very happy about the quality of it. You can't beat that price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zubs,

      That's very nice to hear! We're glad that you're enjoying the picture quality and price point of the TV. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent purchase decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and reception. Good quality and excellent sound limits

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quality,

      We're glad you like the picture color quality and sound of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    TV Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good. Apps seem a little slow at the startup of the tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mbschro,

      Thank you for the review and we're glad you like the picture quality of the TV. We're sorry if the apps are slow. The loading speed of the apps are dependent in your internet connection. Power reset the TV and your internet router, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.

      More details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00127011

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony TV is unmatched in this family’s mind

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv brand on market. I own 3 Sony tv’s and two are almost 10 years old and still show like a week old.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xfactor,

      That's awesome! We can’t thank you enough for purchasing three Sony television for the past 10 years.With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the loyalty and thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prive, the size and the image quality are perfect to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwinA, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Reliably good HDTV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliably good replacement for my last 55” which was a Vizio with lots of issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cody, Thank you for upgrading to your new Sony X75K! You've made a wonderful choice. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Happy with new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony TV is everything I had hoped for, and the Best Buy Geek Squad installed it with precision and professionalism.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCustomer,

      That's great to hear! We're glad that you're enjoying your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. We purchased it on sale and it was worth every penny. Even at full price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nams, Fantastic! Good to know you like the ease of use and you feel that the price is worth it. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice picture works great with google. Easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnB,

      We appreciate the 5-star rating and we're glad to hear you love the picture quality and had an easy time setting up the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two thumbs up. Great tv, easy to operate U/I, connected to my gmail account and it configured everything from my other TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DoctorWhoFan,

      We appreciate the 5-star rating and we're glad to hear that you like the easy to use user inteface and smart features of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Working together with a capable salesperson.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted discussions with our salesperson was evident when my family purchased tv procuduct. Very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      That's great to hear! We're happy that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Bought a Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to buy another Samsung TV and ended up buying a Sony TV. Must say we have found it to be a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol,

      You made the right choice! We're glad to hear that you like your Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best tv made

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All sony tvs are awesome I own 3 and will only own sony thanks for a great experience Sony corporation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Papa,

      That's awesome! Thank you for the purchase the 5-star rating and we're glad to hear that you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the loyalty and thank you again for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A masterpiece!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy set up. Wife LOVES the voice control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norm,

      Thank you for that wonderful feedback. We're glad you like the picture quality and had an easy time setting up the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Smart Google TV. Has way more channels than Roku or the other TV's

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TinaS,

      We appreciate the 5-star rating and we're happy to hear that you're enjoying your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Very nice Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Sony, especially for the price. The main issue with the TV is the Google interface.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC,

      Thank you for the review and we're glad to hear that you like the price point of the TV. If you need further assistance, we can help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 55in Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to own a sony tv and I finally got the chnace to buy one and i freaking love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph,

      That's awesome! Thank you for the 5-star rating and we're glad to hear that you love your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US