Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 909 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 909 reviews
  • Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever, easy to use, fast nice application store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atheer, Amazing! We're very happy to hear you like the ease of use and snappy and seamless Google Play Store app experience with your Sony X75K. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is still the best and so is Best Buy and I'd bug it again at the same place!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rola,

      That's awesome! We're glad you like the television. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Purchase and installation of Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, sales person did a great job and excellent installation service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobR,

      Very nice! We're glad to hear that you had a great experience with the installation of your TV from our customer service representative. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and have a nice day!

      -David Sony_US

  • Rated 4 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and value for money. Worth buying. Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KW17,

      That's awesome! We're glad to hear that you like the price point and value of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Fast and east

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy and they put the tv in my truck Nice young man

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeB,

      Awesome! We're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Definitely and upgrade to my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, Alexander!
      Awesome choice and good upgrade! Thank you for your purchase and we're happy that you like your new Sony - 55" Class X75K 4K HDR LED Google TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your new TV! - Marco Sony_US

  • Rated 5 out of 5 stars

    Me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. wish I got it sooner. wish it had a user's manual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jellybandit,

      Awesome! Thank you for the review and we're glad to hear that you like the television. We do apologize for the inconvenience. The manual is available in our Sony support website.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best price and quality always sony

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great. Display quality is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SivarajS, Amazing! We're very happy to hear you like the superb display quality and good to know that your new Sony X75K worked as advertised, providing you with performance and quality you expected. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Nice picure

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, my only problem is that the audio and video go out of snyc after awhile.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Thanks for sharing your thoughts and experience using your X75K. We apologize about the audio and video sync issue with your unit. To make sure your TV runs as smooth as possible, check that your TV has the latest software update. There are a number of circumstances that can cause the audio and video to be out of sync. This condition is sometimes resolved by simply turning your TV off and then back on. If the issue continues, please check this helpful article to help you resolve this issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00026069

      Despite your concerns, we're happy to know you like its incredible picture quality. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, Sony always makes good quality products. Very Happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mich,

      Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you're happy with your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    NICE PICTURE GOOD PRICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE TV FOR THE MONEY. MOSTLY USED FOR STREAMING.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveA, That's great! We're so thrilled to hear you like the amazing picture quality and overall value of your new Sony X75K. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My New Sony 55 inch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Haven’t figured it out yet but love the color tone and views.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carol,

      Thank you for the purchase! We're glad to hear that you love the picture color quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    This sony is perfect for the bedroom.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony is perfect for the bedroom. All the apps, anything you need to watch, you can.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Corey,

      Awesome! We appreciate the 5-star rating and we're glad to hear that you like the television for your bedroom. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    David K

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV in bedroom went out, found this deal and am very pleased with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidK,

      We're glad to hear that you're pleased with your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Google TV has all the newest Apps pre-installed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was reasonably priced, and offers good clarity as well as the availability of all the Apps you need to watch programming from all your streaming services. The only complaint would be the remote, which has very small buttons and is difficult to avoid pressing the wrong one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomM,

      We appreciate the 5-star rating! We're glad to hear that you like the price point and apps of the TV. Your feedback regarding the remote control and greatly appreciated. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! First brand new tv in years. So pleased with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Riley,

      Very nice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you're pleased with your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Bad sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is good but the sound quality is bad. You would need a sound bar for this. Sounds like a cheap am transistor radoi from the 70's. Very disappointing for Samsung. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS,

      Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. If the television is still with you, please allow us to help you and turn this into a better experience.

      The sound quality of the television will depend in the source that you're playing. You may find this article helpful on how to isolate and resolve your sound issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00023579

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great i don’t have any problems with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ghyovanny,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you love your new Sony television. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect tv

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another TV ....who doesn't! Great quality for the price!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi N27el,

      Thank you for the purchase! We're glad to hear that you like the quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    55" TV.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set went above and beyond all of our expectations. staff was extremely fast and helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianA,

      Very nice! Its good to know that you're happy with your purchase and it is living up to your expectations. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US