Customer Ratings & Reviews
- Model:
- KD55X75K
- SKU:
- 6505137
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, love the product has a clear picture !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HakamA,
Fantastic! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you love the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sonny 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice television, clear picture for a great price..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaButter,
Awesome! Thank you for the purchase and we're glad to hear that you like the clear picture quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Sony 55’ Bravia TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this product! It pairs easily with my Mac computer and I knew that Sony was a more reliable brand to go with after researching other brands like Roku TV or Fire TV as they tend to be less compatible with Apple products and have a shorter lifespan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karina, That's awesome! We're glad you appreciate the amazing quality and good to know it pairs easily with your Mac computer. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
Sony is best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for money It’s a smart TV and all apps works great Netflix, Prime, YouTube works greats at UHD quality. Not super fast UI. Tests patience to boot up for the first time since powered. After that’s it’s zippy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pram, Thank you for the positive review! We're very happy to hear that the smart TV features and apps on your new Sony X75K worked as advertised, providing you with performance and quality you expected. To ensure optimal performance, please make sure that the firmware is up to date. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Very good Sony TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was smooth and no issues. I am happy with the my purchase and the quality on the Tv. Had a Insignia and Vizio 32 inch before. The apps stopped working on the Vizio and the Insignia was always stalling and had to restart it. So far the apps work smoothly and it’s quick to respond. Tv view looks great and sound is great and not lacking. Happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YvetteR,
That's very nice to hear! We're glad you're happy with your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Happy with the purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good display and the best part is its google tv so very easy interface. Offers almost all the requirements at this price. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harshul,
Awesome! We're glad to hear that you like the display and user interface of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. We appreciate the recommendation and thank you for choosing Sony!
-David
Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for the price. Sometimes the pucture gets distorted in fast scenes. Lighter and darker edges around the screen. May have something to do with angle looking at it. Right after i purchaSed it, it went down to $449, but did not realize it until 3 weeks after. Bestbuy wouldnt honor because it needs to be within 2 weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Thank you for the review and we're sorry to hear the picture issue with your television. Please allow us to help you and turn this into a better experience. The picture quality of the TV will depend in the source that you're playing. Check the motion settings. Press the (Quick Settings) button, and select [Picture settings] — [Advanced] — [Motion] — [Motionflow] — [Off]. You may also adjust the picture settings such as Picture mode, Sharpness and Resolution to see if situation improves. The Picture settings allow a wide array of color, contrast, motion settings, and brightness changes that can improve the viewed content on your TV.
For us to better assist you, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Worst TV Ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its voice lags, constantly switches between tv and external sound. Turns itself off than back on. Sputters on ever comercial. Or kicks it out to home screen. It is the worst tv ever. I have paid to have extra coverage and best buy refuses to exchange this crap for another tv. I have called tech support, and even had Best Buy service people have come to my home. They said it was my internet. Ive had my internet provider run new cable, changed placement of modem and even up my service to gigs. Still the tv is crap. 6 months of battling with this tv and have no way to replace it and the xtra coverage I paid for is a joke.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy, We apologize for any inconvenience that you experienced with your Sony X75K. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For audio lag/delay issue, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/tv/jusltnr3/v1/en-003/08-05_10.html
https://www.sony.com/electronics/support/articles/00026069?utm_source=glean
If the TV constantly switches between TV speakers and audio system, please follow the troubleshooting steps here:
https://www.sony.com/electronics/support/articles/00173195?utm_source=glean
And if the TV turns on and off automatically, please follow the troubleshooting procedures on this link:
https://www.sony.com/electronics/support/articles/00114471?utm_source=glean
For audio-related issues during commercials and if the TV kicks out to home screen, please refer to the troubleshooting guide provided on the link below:
https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
If you are unable to resolve your concerns, may we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD55X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Thank you! My experience was ama!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect for me, works great and the seller was amazing and so honest ♥️ love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaO,
Thank you for the 5-star rating and we're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever had love Best Buy selection and the employees are very friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaC,
Awesome! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent. At first, the A/V was out of sync, which was found to be an issue with my older cable box. Once the package was upgraded, the problem was solved.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngieM,
Thank you for the 5-star rating! We're glad you like the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture excellent apps size was just right for my room would recommend to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS,
Thank you for the 5-star rating and we'e happy to hear that you're enjoying the picture quality and apps of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the recommendation and thank you for choosing Sony!
-David
Nice quality and affordable TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality Sony TV at a very affordable price. Easy to operate remote and applications,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rastafari7,
Thank you for the purchase and we're glad you like the price point and had an easy time using the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, contrast and colors are beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, Awesome! We're glad that you are enjoying the picture quality of your TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Stick with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about the purchase of the Sony Google TV thinking that I would switch from LG to Sony, but I would soon be disappointed. The TV has a great picture, but the system overall was slow. The web browser for the TV had to be downloaded, (Pre-Installed on LG) and it was not worth using. I woke up one morning to the TV updating and it stayed frozen on that screen for hours. I finally had enough, erased the TV to factory, and took it back to purchase another LG TV. I will not waste time with Sony again. I have a 86" LG, 50" and now a 55". LG has been the best with picture and functionality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TexasElectronicInvestor,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
It is unfortunate that the TV had to be returned. If there is something we can help you with. Please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K:
Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
David
- Pros mentioned:Picture quality
Quality Control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV a few weeks ago finally got around to unboxing it , right away noticed a scratch on the bottom of the unit. Other then the scratch the picture & sound quality are great just a little disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyJ,
Thank you for the review and we're sorry to hear what happen with your TV. We appreciate your feedback regarding the picture and sound quality of the TV. If there is something that we can help you with, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White spot on bottom left side of tv . Appeared 1 month after purchase . Spoke to 5 different sony reps who all gave me different answers . They claim it’s part of the tv lol . A random white spot . Never again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricM,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
What you may be seeing is one or more of the greater than 2,000,000 dots that make up the composition of your LCD or OLED screen. These dots (also known as pixels) may appear red, green, blue, white or black. High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, there may be a small number of dots that do not change color. This is normal operation for LCD and OLED screens for all manufacturers.
Debris on the screen can appear as dead or defective pixels. Clean the screen thoroughly with a soft, dry cloth to confirm whether or not the issue is actually a defective pixel or due to just dirt or debris. Sometimes dead or defective pixels correct themselves over time.
For further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Color, Ease of use, Picture quality
Amazing TV at a Great Price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV last week, and it has exceeded my expectations! The picture quality is crystal clear, the colors are vibrant, and the sound is excellent. Setting it up was a breeze, and the smart features work seamlessly. What makes this even better is the amazing deal I got on it—it was worth every penny and more! If you’re looking for a reliable TV with great features at an unbeatable price, I highly recommend this one. Absolutely love it!
I would recommend this to a friend - Pros mentioned:Picture quality
A great 55 inch Tv From SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In an era where home entertainment holds immense value, finding the perfect TV becomes a quest for unparalleled visual experiences. Today, we delve into the realm of the Sony 55-Inch 4K TV, a flagship model that promises stunning picture quality and immersive viewing. Join us as we explore the features, performance, and overall experience of this TV. Picture Quality and Display: The Sony 55-Inch 4K TV lives up to its reputation as a visual powerhouse. With its 4K Ultra HD resolution, every scene comes to life with remarkable clarity and detail. The display boasts a wide color gamut and excellent color accuracy, delivering vibrant and lifelike images that immerse you in the content. Backed by Sony's advanced picture technologies, such as the X1 processor, HDR (High Dynamic Range), and local dimming, this TV excels at presenting deep blacks, bright highlights, and a wide dynamic range. Whether you're watching movies, sports, or playing video games, the contrast and brightness levels are consistently impressive, ensuring an immersive viewing experience. Smart Features and User Interface: The Sony 55-Inch 4K TV offers an intuitive and feature-rich smart platform that elevates your entertainment options. Powered by Android TV, it provides seamless access to a vast array of streaming services, including popular apps like Netflix, Hulu, and YouTube. Navigating through menus and applications is smooth and responsive, thanks to the user-friendly interface. Furthermore, the TV comes with built-in Google Chromecast, allowing you to effortlessly cast content from your smartphone or tablet directly to the big screen. Voice control is also integrated, enabling easy access to content, settings, and smart home devices via Google Assistant or Amazon Alexa. Design and Connectivity: Sony has crafted the 55-Inch 4K TV with elegance and minimalism in mind. The slim bezels and sleek profile create a visually appealing frame that blends seamlessly into any living space. Additionally, the TV's stand provides stability and complements the overall aesthetic. In terms of connectivity, this TV is well-equipped to accommodate various devices. It features multiple HDMI ports, USB ports, and Wi-Fi connectivity, allowing you to connect gaming consoles, Blu-ray players, sound systems, and other peripherals effortlessly. The inclusion of Bluetooth connectivity enables easy pairing with wireless headphones or speakers for a more personalized audio experience. Audio Performance: While the Sony 55-Inch 4K TV prioritizes its visual prowess, the audio quality does not disappoint. The built-in speakers deliver clear and immersive sound, complementing the stunning visuals. However, for a truly cinematic audio experience, pairing the TV with a dedicated soundbar or a surround sound system is recommended. Conclusion: The Sony 55-Inch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenV,
Thank you for that wonderful feedback! We're glad to hear that you like the picture, audio quality, and smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Color
Next to great 55" LED.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.55" LED TV's are a dime a dozen these days. I have a 65" OLED C series LG and 65" 9000 series Samsung but I thought I'd give Sony a chance today. This was for a second bedroom. Colors are great and it ticks nearly every box for a Google TV. The issue is the slow response from input to actual action. Moving from app to app is tedious. Expect slow response time for the movement from app to app. The good thing is the android system is not locked so you can add apps from every internet source you can find. I now only use my android tv box,which is s905x3 based, when I want no input lag or mouse control. Seems Sony could probably fix this in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brooks1005,
Thank you for the feedback. We really appreciate the time you took to share so many details about your experience with the television. We do apologize for the inconvenience and your feedback is greatly appreciated. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
