Customer Ratings & Reviews
- Model:
- KD55X75K
- |
- SKU:
- 6505137
Customer reviews
Rating 4.5 out of 5 stars with 909 reviews
(909 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
L
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Built in Google Chromecast really legit. hhhj
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianP,
Awesome! We're glad to hear that you love the television and the built in Google Chromecast. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Thus Far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks great, fast, responsive, quality is great. I enjoy the customizable picture options since it seems like I have to adjust the picture to look better depending on what I'm watching nonstop (sports, dark movies, sitcoms, etc...)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyMe,
Awesome! We're glad you like the picture quality and smart features of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
- Cons mentioned:App performance
Rated 1 out of 5 stars
Dont risk it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the worst TV ive purchased. It went in the guest room so we dont use it much so I didnt see the issues until after warranty was up. The connectivity to wifi is terrible. Apps often crash. Remote is unresponsive. When you connect an outisde source to it the sound dissappears.. Definitely stay away.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Indoor - Outdoor TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product performs just the way we wanted it to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denny,
Thank you for the 5-star rating and we're glad that you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Sony rules and haul way is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is incredible for the quality and price. The haul away service is excellent. Those dudes took my old dinosaur rear projection tv out of a basement with a tight stairway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkC,
Thank you for the 5-star rating and we're glad you like the picture quality and price of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great television for the money. Great value !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thrizle,
We appreciate the 5-star rating and we're glad to hear that you like the price point and value of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Rated 2 out of 5 stars
Not high speed internet friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not pleased with the Sony Bravia tv. Don’t care for the google format, although maybe after time I could have adjusted to it. Will never know, because I have high speed internet which means my tv would have to be within 10 feet of my modem for the smart tv to work. Finally plugged in my Roku and could pick up internet signal and watch tv. The sound isn’t great. I think it comes out of the back of the tv set and for some strange reason I have difficulty watching the tv when sitting in back of it, so my options are watch tv and blast it or purchase a sound bar. Already blew enough money on the tv.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
GREAT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV. Had a Samsung 4K un50tu6000 that completely malfunctioned at 13 months. I Vowed to go back to Sony and I am not disappointed. This model is not the top of the line but the craftsmanship is still notable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi COLLEGESOUNDS,
Thank you for the 5-star rating! We're glad you like your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!
Regards,
David
Rated 3 out of 5 stars
flat screen tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no difference vs my old tv- picture wise- audio is about the same price is way more expensive than the last one I have :( just don’t know how long this Sony brand lasts.. my older one lasted more than 5 years
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ReyL, Thank you for the feedback on your experience with your X75K. We're sorry to hear that the picture quality of this TV did not live up to your expectations. There are various settings that you can configure in [Picture] settings to match the picture quality or brightness level depending on your personal preference to improve the viewed content on your Android TV. There are also Picture mode settings that provide preset adjustments for the type of picture you are viewing.
You may refer to the link below for more information about the picture adjustment settings of the TV:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x950h/articles/00190409
With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints about TV. Picture quality is great, Google TV interface is decent, Airplay works, and I can turn the TV on and off with my phone via Homekit. I paid $550, and I think it's worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xxxxxAZ,
Very nice! We're glad you like the picture quality, user interface and smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Rated 3 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this entry level Bravia and had to return it because it kept shutting of the screen for a pause every 20 minutes. Picture was not that great. Not the Bravia quality that I am accustomed to. I may have just gotten a lemon
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM,
Thank you for the review and it is unfortunate that the unit had to be returned. This is usually not the case with our premium TVs. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wonderful experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy team was a huge help in helping me find the right tv for my budget. This tv has a beautiful picture and is amazing to stream and play my PS4 on without being overly priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyPappi,
We appreciate the 5-star rating and we're glad to hear you like the picture quality of the TV for your gaming experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Sony tv had a to replace my LG when moving screen got cracked. This has beautiful & richer picture quality then my old LG even my none tech mother noticed it the difference. lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ptah, Great! We're pleased to hear that you like the picture quality of your new TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! Erin
Rated 1 out of 5 stars
Never buying another Sony tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had brought the tv home and began to set it up. I should have known it was going to be an issue from the start by the amount of time it took to boot up. The manual said that it could take a half hour to about two hours to fully boot up. I waited for the first half hour and when it seemed like it would take longer, I left to go shopping. I came back to find that the tv was "100%" loaded, waited a good ten minutes for it to change screens and nothing happened. It was stuck on the loading screen. I had to unplug it because it wasn't responding to the remote. I let it cool down a few minutes before plugging it back into the socket. I could get it to work, but it would freeze, restart or shut off randomly on a fairly consistent basis. I tried soft reboots multiple times and even did a hard reboot resetting it to factory settings. It will still randomly turn off or restart. Unfortunately for me I can't return it since I leased it through a third party. Next time I'm sticking with a Samsung like I originally planned on getting since I have no complaints about my last tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. If the issue still occurs after resetting the TV, repair may be required.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv does what I need it to do looks great has the apps I need and a nice price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry, Fantastic! We're thrilled to hear that the Sony X75K has all the features that you're looking for and you feel that the price is worth it. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. . Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Medium tier tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has sharp images, vivid colors and response time is okay for gaming but it sometimes takes time to load when you turn it on for the first time. Overall I’m okay with it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tech,
Thank you for the review and we're glad to hear you like the color quality of the TV for your gaming experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Great picture display. Would recommend you know that xfinity stream Do Not work for Sony tv. You will have to buy a firestick or ruku to stream
I would recommend this to a friendBrand response from SonyListens
Posted .Hi torii,
Thank you for the purchase and we're glad to hear that you like the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
Rated 1 out of 5 stars
Worst TV Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV sucks!! It slowdowns so bad. Is not the internet is something related to the software of the tv I believe. Every morning it will take at least a minute to refresh, and sometimes you have to go to settings and restart the TV. Is just frustrating and after you went through all that, once you’re start watching the tv all of sudden it froze and then the loading circle appear and you have to wait or do all over again.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my 55 inch Sony TV from Best Buy! The sound, picture and quality is fantastic! The Best Buy sales persons were wonderful, knowledgeable and helpful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy,
Thank you for the 5-star rating and we're glad to hear that you love the picture and sound quality of the TV. It's also nice to hear you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Quality for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second Sony TV and we couldn't be more pleased. Set-up was very easy and we really like the channel navigation. The picture is sharp, sound is clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NHTIMathProfessor,
Thank you for the purchase! We're glad you like the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you again for choosing Sony!
Regards,
David










