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Customer reviews

Rating 4.5 out of 5 stars with 909 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 909 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love It!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS TV!!!! So glad I bought it! The sound and picture quality is amazing. My puppy loves to look at dog shows on this tv and is quiet when it’s on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunnyDlightz,

      Thank you for the purchase! We're glad to hear you love the sound and picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Items great customer service wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Is Great the picture quality the sound Overall It was worth The price Now customer service Did I receive from best buy was unfortunately Beloved standards

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelQ,

      Thank you for the review and we're glad you like the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv nice picture the remote control is big for no reason and the setup is to much but after putting in the time and playing with it well I’m keeping it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melissa,

      Awesome! Thank you for the 5-star rating! We're glad you like the picture quality of the television.With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great Price! Google TVs are nice plus the picture quality is nice. Some dirty screen effect but it's normal for a TV at this price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL,

      Thank you for the purchase and we're glad you're happy with the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" 4K tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a replacement for a TCL Roku tv, and the difference in picture and sound quality is striking. Sony makes a superior product hands down

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigjay,

      Thank you for the purchase and we're glad you like the picture and sound quality of the Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    baa picture, sound sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound and picture do not sync. I have to back the program up and then fast forward to sync picture and sound.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi billburkesr,

      Thank you for the review and we do apologize for the inconvenience. It looks like this is an issue with the device connected to the TV. If you are using a cable box or HDMI device for your program, power reset the both unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Check this article for more details:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00026069

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great mid-grade set with Sony quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound for a mid-grade set. Made a great addition to my daughter’s bedroom in her new condo. The TV more than filled the space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cdiddy,

      Thank you for the review! We're glad to hear you like the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Good buy.. I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the google TV feature Easy to add apps to tv and a lot better remote control then roku tvs Tv is great will but this one again for my room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Niki,

      We appreciate the 5-star rating and we're glad you love the Google smart features of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    DON'T PURCHASE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased only 8 months ago and this tv has constantly dropped internet connection. It is clunky (best way to describe) and I haven't been able to watch tv often due to the techical issues. Even after multiple factory resets, determining it isn't with my internet provider (my larger Bravia prurchased same time does better) I'm still dead in the water. I'm tossing this 8 month old tv and buying a Samsung with NO Google Assist. Google also doesn’t play nice with Amazon/Alexa and you can't connect most of the time. Always gives the "something is wrong" error, or tell you this tv cannot connect to this app. Save yourself the frustration. Just go with another brand and run from any Google tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RhondaO,

      Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      Update the software of your television. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, great sound, pain to set up. Hate the auto google assistant announcing everything including the percent of brightness change

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kbear,

      Thank you for the 5-star rating! We're glad you like the picture and sound quality of the TV. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Sony 55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but loses internet signal alot kinda bumed especially cuz of how much it cost and its a sony expected better

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zerosk8er,

      Thank you for the review and we're sorry to hear the internet issue with your television. You may find this article helpful on how to resolve your issue.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00127011

      We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00119543

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture! I got this Sony after Samsung TV died and it’s way better than Samsung, so happy to not buy a Samsung again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CousinVinny,

      Thank you for the purchase and we're glad to you like the picture quality of the Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV for the value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Great picture, sound from TV is not that great so suggest a sound bar. Besides that very Satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonP,

      We're glad you like the picture and sound quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We're glad you're satisfied with your purchase and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and my first Sony TV, have had many other name brands but this is by far the best picture. HATE the google app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADAM,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clarity of picture is great.only reason a 4 is sound- probably need sound bar- have to turn it up to get good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janis,

      Thank you for the review and we're to hear that you like the clarity of picture quality of the TV. Sound quality will depend in the source that you're playing. If you want more powerful sound, soundbar or home theater system is recommended. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working wfter having it for 2 years Nkt happy blibking red

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Excellent picture quality. Purchased for my elderly mother and she loved it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandma,

      Awesome! We're glad she loves the picture quality and ease of setup of the television. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. . Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the help I received to install TV. Person seemed to lack the skill to do his job. Was in a hurry to leave.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,

      Thank you for the review and we're sorry to hear that. Please allow us to help you and turn this into a better experience. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    “Dumb” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I was thinking when I bought this TV. Really bad, compared to what is available these days. It should be called “dumb” tv. Software is horrible, gets confused and freezes too often. Also, google tv that is installed on it is just bad. Does what it wants and you can’t really change it much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent TV for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. I like that the Google TV offers way more streaming apps than WebOS on LG or Tinzen on Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,

      Thank you for the 5-star rating! We're glad you like the price and smart features of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US